We stood at the reception for ages and rang the bell 3 times before somebody eventually came to check us in. not a great first impression but the staff member who attended to us did apologise and was polite and freindly.
Car park was quite a walk from the hotel, and although they have an area for hotel guests with half a dozen car spaces outside the side doors, when we asked if we could have the key to remove the bollard in order to park there (to unpack our luggage) we were told it was reserved. We were there for three days and at no point was the bollard removed or the space used.
The room was very dated, the bed uncomfortable, the bedding was poor quality and ripped, and a room crammed with old furniture. We had requested a family room but there was no room to put a travel cot in without moving some of the furniture into the corridor and re-arranging the room.
Our bathroom had a brown bathroom suite, mixer shower over bath and green carpet, tiles from the 1970's, artex cracked and falling off the walls.
The food was ok not the best or worst I've ever had but I think in line with a 2 star hotel.
On a positive note the staff were freindly and helpful even though it appeared very understaffed (It felt a bit like a ghost town at times)
The location is lovely -right in the centre of langport a short walk from the river and a variety of shops and restraunts. (we would recommend the indian - Cardamom) There are lots of things to do within driving distance too.
Would I recommend the hotel? - No
would I stay there again? - No. Shame really, as it has many beautiful features which are hidden amongst the plastic plants, it feels very unloved but could be a nice hotel if brought up to a reasonable standard.
- Also Known As:
- Langport Arms Hotel Somerset