You don't expect much from an airport hotel, but this one did not meet a basic requirement which is the ability to check in for a flight and print a boarding pass. There is one computer in the lobby which was so slow that even with staff intervention check in was not possible. They are also very stingy with wi-fi, a real deficiency. I was given a handicapped accessible room (not by my choice), which may explain the strange bathroom arrangement in which the shower had a cheap, unappealing plastic curtain, and the only soap dispenser was labeled "For hands body and hair". Yuck!. To be fair, unlike the experience of other reviewers the shuttle to the airport worked well during my stay, and at least some of the staff (Vanessa in particular) tried hard to be helpful. A disappointing end to an Italian trip.
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Express Milan-Malpensa Airport, the closest hotel to the Terminals.Located only 500m from the Milan Malpensa International Airport, the hotel represents the ideal place to either meet for work or relax after a long journey.Take advantage of our complimentary shuttle service to/from Terminal 1 of the airport available on a scheduled basis, and to/from Terminal 2 on request. Alternatively the airport offers a 24h free shuttle between Terminal 1 and Terminal 2 with a bus stop just 200m from the hotel.The brand new Holiday Inn Express Milan-Malpensa Airport combines contemporary style, comfort and convenience thus representing the smartest choice for travellers attentive to value for money. Start your day on a good note with a reinvigorating power shower experience and a complimentary extensive buffet breakfast.Modern technology and fresh look are the strengths of the brand new Holiday Inn Express Milan-Malpensa Airport hotel which offers 124 comfortable bedrooms all equipped with soundproof windows, WiFi internet connection and wooden floor. Ample public areas designed with lively colours and refined materials are available to our guests who will be able to surf the internet by using the dedicated internet points or by simply connecting to the wireless net.Complete the offer free parking facilities and a meeting room able to host up to 40 persons. ... more less
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- Also Known As:
- Holiday Inn Express Milan-Malpensa Airport Hotel Somma Lombardo
- Holiday Inn Express Somma Lombardo