Have to agree with the general consensus on this hotel, it lacks in nearly every area.
We chose a room because it could accommodate three people close to Malpensa airport at reasonable cost....but certainly wouldn't recommend this establishment for anybody expecting "normal" hotel standards.
The location is four and half kilometres from Terminal one, the best deal is twenty five Euro by taxi each way or risk the "morning" shuttle bus service.
As others have mentioned the bus runs in the morning and late afternoon only, possibly following on the traditional Italian custom of afternoon siesta.
There are no alternative food options other than the hotel itself as it is located away from any services, and do not have high expectations of breakfast.
The unnecessarily noisey bell tower at the front serves no real purpose other than an aesthetic addition to a small residential/semi-industrial area. Request a room on the opposite side if you wish to sleep before midnight.
The hotel reception staff are generally quite unfriendly, the whole facility is poor maintained, from filthy seats in the hotel lobby, badly marked walls, dirty floors, and this before you open the hotel room.
The shower head water outlets were so badly calcified, the water was blasting horizontally into the walls and would pool in the shower base due to hair and soap scum in the drain.
Broken light fittings, a power point coming out of the wall, holes in the badly marked walls, but perhaps the most memorable thing was......no mattress protectors, just a sheet on top of the mattress!
The double glazed window would not seal correctly at the top due to a broken fitting, so although away from the bell tower noise, the delivery guys at three in the morning could be heard extremely well.
As previously mentioned the air-conditioning is controlled from the front desk?! The previous control mechanism is still in the wall, not working, but apparently guests can't be trusted to make their own decisions on this matter?
This facility is more back-packer accomodation than hotel.
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