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“Convenient MXP airport” 3 of 5 bubbles
Review of Hotel Ristorante Cervo

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Hotel Ristorante Cervo
Ranked #6 of 10 Hotels in Somma Lombardo
NH
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Convenient MXP airport”
3 of 5 bubbles Reviewed 15 October 2010

Since we had an ealry flight home we needed an airport close by MXP and w/early am shuttle service. They have a decent restaurant and the people are extremely friendly which was nice to see after meeting some not so frienly Italians! The room rates are good for what you get. Rooms are very basic. If you are not a smoker, be sure to request a non-smoking room. Its far from any attractions so don't arrive too early!

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
    46
    59
    56
    16
    19
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Roma
1 review
4 of 5 bubbles Reviewed 14 June 2010

Excellent location for travelling from Malpensa airport.
The staff was Friendly e helpful .
We had an excellent dinner at the restaurant.
The internet ( WI FI ) was available for free of charge.
The breakfast was very good before we took the hotel shuttle for around 5 minutes travel to the airport.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank robertRoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 10 May 2010

This hotel is disgusting. We stayed here on our last night of our 2 week Italy vacation only because it was close to the airport for an early flight. Bathroom and the walls were full of black mold. The room smelled like stale smoke. We tried to get a flight out that night so we didnt have to stay, but no luck, we were stuck! I couldn't wait until morning to check out of that hell hole. The area/neighborhood surrounding the hotel is right in the project 8 ghtetto. Horrible! Gross! Friendly staff, but they are clueless on how to run a clean and comfortable hotel.

Stayed May 2010, travelled as a couple
Helpful?
5 Thank AussieMom3369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 29 May 2007

We had a horrible experience at the Hotel Cervo in Malpensa. Based on the service and attitude of the management, I strongly advise against staying there.
On its Web site and brochure, it boasts air conditioning, satellite TV, and a mini bar in every room of its newly renovated hotel in a quiet area. The air conditioning did not work, and the temp in our room was 30.6 C and rising when we checked in. When we asked about it, we were old they were waiting on someone to fix the system. When we asked again about an hour later (as we were literally sweating in our room), the person at the desk was less than helpful or concerned and said that the AC was not turned on until the end of May anyway...so why were we complaining..."last week people were begging us for heat." When we asked to be let out of our reservation because the facility was not what was advertised or confirmed in our reservation, the response was that we were free to leave AFTER we paid the full charge for the room because we had "used" it. We would not have even checked in if they had told us beforehand that there was no AC. As soon as we set foot in the room, we had used it, and they would not back down on their stance. Nor would they even discount the room for all the inconveniences: no AC, no satellite TV, and bugs that came in the room when we had to open the window to get any fresh air.
And their definition of "newly renovated" is laughable. Our room had chipping plaster and many black scuff marks on the walls, peeling ceiling, and black soot-like stains on the ceiling at the AC/heat vent. To top it off, the toilet seat was not attached to the toilet, which was quite a surprise to discover, as you can imagine.
And the "mini bar" consisted of 2 bottles of water. Period. And that "quiet area" noted on the brochure? Our 2nd-floor room overlooked what seemed to be a main road into Malpensa at a stop sign so we got to listen to all the vehicles stopping and starting, in addition to a pack of neighborhood dogs howling for well over an hour around 10 p.m.
The ONLY positive thing about the place is that it is about 5 minutes from the Milan airport. But with the excellent transportation options to the airport from inside Milan proper, I'd stay in Milan and use those rather than put up with such horrible service, accommodations, and attitude.

  • Liked — nothing
  • Disliked — everything
  • Stayed May 2007, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank KYtraveler27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 May 2007

Cheap place to stay before you head off to the airport. i wouldn't stay more then one night, and I would stay in the city till late and then go to the hotel- but it was fine. Room was clean, Breakfast was good and the shuttle picked us up and took us to the airport(for a fee of course) but you can't get a room for 100 euro in Milan- so I say go for it!

  • Stayed May 2007
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gretman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 29 June 2006

We also spent our last night in Italy here and found it adequate but by no means memorable. I rate it average because, let's face it, it is a fairly low cost, and will meet basic needs of sleep and sustenance, and I'm sure all of its customers are heading out of Malpensa early the next day. It was a very small room with only adequate service. The food in the restaurant was average as well. It is also in a little neighborhood with no other commercial ventures around, which was kind of quaint, but made it hard to find. I have no particular complaints, only that I did not think it rated a three star rating.

  • Stayed June 2006
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AnonymousDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ristorante Cervo

Property: Hotel Ristorante Cervo
Address: Via Francesco de Pinedo 1, 21019 Somma Lombardo, Italy
Phone Number:
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 10 Hotels in Somma Lombardo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ristorante Cervo 3*
Number of rooms: 28
Official Description (provided by the hotel):
WHY CHOOSE HOTEL CERVO  JUST 1 KM FROM MALPENSA AIRPORT  SHUTTLE SERVICE FROM AND TO THE AIRPORT  INTERNET W-IFI CONNECTION IN ALL THE HOTEL  FAMILY  SHORT AND LONG TERM PARKING PLACE  RENTAL CAR WITH COLLECTION AND DELIVERY IN HOTEL  FAMILY MANAGEMENT AT YOUR SERVICE H24  DELICIOUS HOME MADE FOOD  LARGE BEDROOMS RENEWED  AIR CONDITIONING AND LCD TV ROOM  BAR FOR APERITIFS AND DRINKS ... more   less 
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Also Known As:
Ristorante Cervo Hotel

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