Based here for 4 nights on a fishing trip.
Front desk service nonchalant & lack lustre. There is a LOT of staff there but none seem responsible for any sort of service. Got a 2br beach chalet for the 3 of us which was fine. Clean, large and great air conditioning. Funny little TV with 1 channel only, despite having a cable TV guide. Wifi was available in our chalet though very patchy with moments of high speed and extended periods where it didn't go at all.
Food was absolutely terrible. Quite honestly the worst meal of my life. Do not eat here. We had lunch on the first day. Ordered a hamburger at 2pm to be told 5 mins later that burgers had finished for the day. Got fish & chips. No one knew what type of fish was served but it was muddy and putrid with cysts in it and I ate 1 bite only whose to this day conjurs up a retch. My friend bit into his chicken wings to find it red raw and still bleeding. Disgusting and dangerous. Get a lift into Kuala Rompin town where there are some great restaurants.
Pool was a distinct milky colour and looked like it'd burn your eyes out. Stray cats walking around urinating on all the deck chairs so wasn't keen to hang out pool side.
The beach is fine, you can have a fire and by doing so might help to dispose of all the litter lying around, as is typical with many Malaysian beaches.
Upside was it's location very close to the pier where we met our fishing charter each day and the golf course which was fantastic and virtually all ours. Club & buggy rental available. They're pretty haggard buggy's but a few on the trot electrical repairs saw us through the day.
Best thing was you can juts slip the cleaners a few ringit to wash all your fishy gears and avoid paying any set prices.
Do not expect anything more than 3 stars from this place and aside from toast for breakfast, do NOT eat here!
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