Took a 4-5 hours ride from Singapore to this resort for a 4D3N stay. I was lucky to get this rather spacious villa facing the beach compared to some of my friends who stayed at the apartment. The 2-storey villa has 2 rooms on the 1st storey and 1 room upstairs. Floor was not clean (sands and dust) and we had bugs coming to visit us every now and then both in our room and in the toilet. We couldn't boil the water in the electric kettle as it was too rusty. We had the kettle changed but it was not any much better. Each person was entitled to a distilled water bottle each morning from the housekeeping team, other than that there was no access to clean drinking water unless you decided to purchase more bottles from their provision shop.
My bed sheet had dead bug stains and was dusty. Suffered from a bad nose the next morning. A cleaner bed sheet was changed only on day 3 morning.
When I went to visit my friends' room over at the apartment, their room condition was worse, I had parquet flooring, they had tiles; I had a stronger water shower head, i had door knobs for toilet, they didn't but only had a latch. Their rooms were poorly lit too.
Facilities wise, I am unable to comment much. I went there for an organizational retreat, so the function room was what we visited the most. There were activities for the teens though, such as kayaking, ball games. We had a campfire too (that was the only highlight).
Food was average. The eating experience was terrible as we had to swat houseflies at every single meal! We had our meals at a open area, it definitely was not enjoyable.
I did not swim, the kids did. Water looked stagnant. I am unable to comment on the fitness facility, I am not even sure whether it existed in the first place.
For the price you pay, I'd suggest you visit elsewhere. The beach was not golden for sure. It was plain and any cleaner beaches would fit the bill. This place is boring, out-of-the-place, dusty, peppered with houseflies/sandflies. For me, this will be my last visit at the resort.
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