We stayed at the Villa Cecile for five nights and in all that time no member of staff asked if we were Ok or if there was anything they could do for us. In fact when we made a request of any sort it seemed that we were inconveniencing them in the middle of whatever they were doing. There were no tea or coffee facilities in the room but when asked for tea or coffee if always seemed almost too much trouble and when we asked for coffee and croissant on the morning we left we were not allowed a croissant as we were not having a full breakfast - we had to leave at 7.30 for our flight and no breakfast was available before then.
The hotel is very pretty and the rooms charming but without the friendliness of the staff it means nothing.
If you want a romantic spa break then this is probably a good place to go but if you want a friendly atmosphere try somewhere else!!
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