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“This Inn Has Restored My Faith In The Service Industry!”
5 of 5 bubbles Review of The Stapleton Arms

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The Stapleton Arms
Certificate of Excellence
Kingston-Upon-Thames
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“This Inn Has Restored My Faith In The Service Industry!”
Reviewed 3 November 2011

Firstly this pub is full of character, and is comfortable and welcoming. The staff were charming and the new Manager, Ashley, took the trouble to welcome and talk to us. The food was truly divine and made from what seemed to be the choicest ingredients. The portion sizes were normal, as opposed to this latest trend of charging the maximum price for the smallest amount of food possible, and we felt that the pricing was fair. We had the lovely Room 4 and were delighted with the comfort, decor, and touches like real coffee and fresh milk.

We would definitely recommend a stay here!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorothykipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
    84
    43
    9
    5
    1
See reviews for
26
81
5
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Chester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 October 2011

We stayed for a one night treat as a stop off on our way to Cornwall. We really enjoyed our stay... our room was beautiful, immaculately clean, spacious and we loved the little touches of luxury (great toiletries, sumptuous bathrobes and thick clean sheets) and thoughtfulness (maps, masses of DVDs/CDs, 'things to do' lists on the back of the breakfast menu). We had dinner in the restaurant downstairs which we would definitely recommend. Best of all though were the friendly staff who were friendly, welcoming and helpful. Just a shame we were only there for one night!

Room Tip: We stayed in bedroom 1 of 4 which was the biggest with a big french antique bed with burgundy walls...
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, Dorset UK
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 September 2011

Slightly mixed feelings about our stay here.

- We stayed in room 1 which was lovely and big. It's niggly things that let it down like a bulb gone in the bathroom and a smashed pane of glass taped up (but still showing a potentially dangerous crack). Also the mattress had a tendency to roll you into the middle. There is a sofa bed also in the room which would be good if you wanted to take children. The TV was facing the sofa and not easy to move so it could be watched in bed. Milk is stored in a fridge downstairs at the entrance which is a pain to get first thing in the morning, however was useful to chill a bottle of champagne! Downstairs is also a map plus DVDs to borrow which is appreciated.

- We ate in the pub in the evening and whilst the food was great, the service could be better. I had mussels however no spoon was provided if you wanted to slurp the juice. We ordered the triple cooked chips but they never arrived (but were on the bill), and my wife had rack of lamb asking for it to be well done after hearing another diner say it was very rare) yet they did not do this, meaning it had to go back to the kitchen and thus we did not eat our mains at the same time.

- Breakfast was again excellent but staff were nowhere to be seen. We waited 10 mins to order another pot of tea, and had to ask for toast

- The pub is good for children. They have books and toys, and a giant connect 4 in the garden, plus a play park behind the car park.

Overall the staff were all pretty young without a true (visible) leader running things. If this element was right, then things would be a lot better. Would I return? No, not with so much other choice around

Surrounding area is lovely - we visited Sherborne and Shaftsbury, both of which are great (Shaftsbury for views, and Sherborne for the Abbey).

We also ate at the Ship Inn, West Stour (also has rooms but on a main road). This is a really nice pub also, and had excellent service but the food whilst above average, could be better.

Room Tip: Room 1, if you want to take kids as there is a sofa bed
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Power_Ranger_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2011

The Stapleton Arms is excellent value. The rooms are clean and newly decorated and the beds are very comfortable. The staff are welcoming and there is a good atmosphere in the bar and restaurant. The food is very good too.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lauraele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 March 2011

Possibly the most laid back place I've ever stayed in but with great attention to detail - fresh coffee & magazines in our room, very good food, lovely breakfast, modern decor all hidden away in a sleepy village. I can't wait to go back!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeziahLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2011

In many cases the actual experience does not match up with what is promised on the web-site. In this case it did, and if anything it exceeded our expectations.
Our room was well appointed with a large comfortable bed and the bathroom had underfloor heating (an unexpected treat) whilst the very large showerhead gave us a lovely drenching! Excellent facilities, - we also had fresh milk for our tea in our room.
The Stapleton Arms has done very well in creating a modern open space in its bar/restaurant, whilst still retaining an air of antiquity.
Our meal, again was first class and the service very good and attentive as well.
We would recommend the Stapleton Arms to anybody. It is not cheap but it is certainly value for money

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard101_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 January 2011

We booked The Stapleton Arms for a countryside weekend away and had a fantastic time. We were shown straight to our room when we arrived, which was big, clean with lovely White Company linen, and had a gorgeous bathroom with underfloor heating. Despite facing the road, we slept like logs both nights we were there.
The restaurant was very quiet during our stay so we ate in the bar area both nights - the food was fantastic, and the cooked breakfast was so huge and tasty we felt like we needed a lie down afterwards!
The homemade pork pies and Scotch eggs on the bar were delicious and went down well with the local ales and ciders they served.
The staff were helpful and chatty and provided maps for local walks (needed to burn off all the food!). I would recommend to anyone looking to get away for a couple of days.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank misspingu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stapleton Arms

Property: The Stapleton Arms
Address: Stapleton Arms Church Hill | Buckhorn Weston, Buckhorn Weston SP8 5HS, England
Region: United Kingdom > England > Dorset > Buckhorn Weston
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Buckhorn Weston
Price Range (Based on Average Rates): ££
Number of rooms: 4
Official Description (provided by the hotel):
The Stapleton Arms in Buckhorn Weston is a new style country pub with rooms situated on the Somerset / Dorset / Wiltshire border close to the A303, A30 between Shaftesbury and Sherborne. Close to Wincanton Races. The four individually furnished bedrooms offer supreme comfort with fantastic beds, Egyptian cotton linen and state of the art bathrooms. The menu which changes daily features great classic dishes all supporting our philosophy - quality food cooked with fresh local ingredients, sensibly priced. ... more   less 
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Also Known As:
The Stapleton Arms Hotel Buckhorn Weston
The Stapleton Arms Buckhorn Weston, Dorset

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