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“So very Jeykll and Hyde!”
Review of The Stapleton Arms

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The Stapleton Arms
Certificate of Excellence
Aldwick, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“So very Jeykll and Hyde!”
Reviewed 6 March 2013

Come down to Dorset for a winter break, said our friends. Stay in a country pub "far from the madding crowds," said our friends. Enjoy some fresh air, the market towns and go back for a hearty dinner in the evenings, said our friends.
Sounds too good to be true, sadly it was. the country pub, this country pub, is indeed, off the beaten track and it is quiet. So far so good if only we could get in! Eventually we made contact and were shown upstairs to a very well appointed room with all the facilities you would wish for - a pleasant surprise that continued to improve with a very comfortable bed, large fluffy towels, an excellent shower, quality toiletries and a convenience tray that included bottled water and the ubiquitous television set.
Washed and changed we made our way downstairs to meet our friends for dinner. Oh, what a difference.......The bar/lounge area is as grubby as the bedroom is clean - designer sofas and wall seating with cushions everywhere not a bit of comfort in sight. The service, if you can call it that is further than laid back and for the prices charged, really far too casual. There seems to be no difference between staff and management; all wear the standard casual dress, jeans and t-shirt or casual top and there is a general air of indifference.
When entering the formal restaurant, feeling by now a tad overdressed, neither the service or presentation changed one iota. Laid back I can understand, casual I can accept, but when you are to eat, I expect a certain standard, which , sadly did not materialise. Tables were not laid, those awful paper napkins, no bread offered, wine, expensive too, was just dumped on the table NOT EVEN OPENED. Not to put you in the right frame of mind for the meal methinks....The food when it arrived was not exceptional, it wasn't even average, I have to report. The soups were pleasant but barely warm, the scotch eggs, nice eggs but the scotch tasted like paper mache'. Main courses, remember we had been out in the fresh air......, were poorly presented with little to eat, miniscule lamb chops, a burger that itself was tasty and filling if only the bun had not been so stale, and steaks served on those irritating boards that reduce them to cold chewy lumps within five minutes, accompanied by a "salad"(a fold of cucumber) a mushroom and a few chips.
No one attended the table to ask whether we were enjoying our food(you wondered if they already knew!) so when they came to clear we declined puddings. Shortly afterwards our friends left and we went up to bed.
After an excellent night we came down to breakfast to be confronted with certainly the dirtiest K.P. (surely he wasn't a chef!) I have ever seen -and from his aroma he had just emptied the waste food bins! He took our order and then we went through the same laid back service, a chipped pot of tea, little fresh fruit, no real choice of cereal, and much later we were offered toast.....all served without any regard my this person.
Mercifully we were not to be confronted by this person the following morning although the lack of professionalism was still very apparent.
With the continued increase of these country pubs offering up-market B & B accomodation together with establishing a reputation for food, managers and Pub groups must realise if they
are going to expect return business and word of mouth recommendation they must operate to a minimum standard considered reasonable by the seasoned traveller.
Having one without the other is not acceptable - sorry.

  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank homerLone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2013

Nice size rooms and well decorated, sadly lacking any pictures on the walls which would give the rooms some actual character. Bathroom was lacking a good cleane, soap and water marks on the shower glass and chrome etc. Food was o.k if a little over priced for what was on offer and the lack of enthusiasm from the waiting staff who couldn't tell us much about the menu. Breakfast was great but sadly made pretty unpleasant by the music blaring from the kitchen and the kitchen staff loudly swearing at each other. Not bad but there are much better to be found in Dorset for the same price.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank al8545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
Reviewed 2 December 2012

stop off here on your way to the west country, even if you don't really need to. Make it a part of your summer holiday. Stay here instead of at the wedding venue you are attending in the area, get here early, have a ploughmans and a pint for Saturday lunch, eat the fabulous food here, drink the glorious ales here, relax with the papers here, stay in room one here (the only room we have ever stayed in which actually is big, never mind described as such), enjoy the atmosphere here, order the full breakfast here. Come here without the kids, just for one night, and don't organise to do anything but lounge around here, except maybe using the wellies lined up at the foot of the stairs to have a yomp around the local lanes. just make sure you are back in the bar for around six to enjoy the laidback atmosphere and have a drink. I have never written a review on one of these sites before. Thanks Stapleton people, you are doing it right, hope you thrive.

Room Tip: room one for size and seating and sitting in the window
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  • Stayed December 2012, travelled as a couple
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Helpful?
Thank tim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, Wales, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 August 2012

My name is James and I am part of the Party Pioneers disco company based in south Wales. I visited the stapleton arms on August 18th as I was doing a children's party outdoors. My first impressions were positive as the atmosphere was great and the layout was comfortable. I decided to try some food in between the break at the party. I ordered a Fish and Chips both home-made. I must say it was the finest fish and chips I have ever had. They had a wide selection of drinks available from local breweries to better known brands. Since we were only there a few hours, we didn't require the use of the actual hotel but I expect it to be a very good standard. Staff were very friendly and accommodating. This is how a restaurant/hotel should be!

  • Stayed August 2012, travelled on business
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Helpful?
2 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, United Kingdom
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 August 2012

This small hotel/public house is located in a quiet country village, Food was excellent - served by young, enthusiastic and helpful staff. Sunday lunch roast pork: it would be impossible to find better elsewhere. The accommodation has been beautifully restored - the four rooms had everything one could possibly want. A delightful, relaxing three day break made perfect by the " diamond in the crown " by the name of Sophie.

Room Tip: This depends upon whether you want a shower or a bath - our shower could blast away any cobwebs. Lo...
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank ReginaldFluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 July 2012

We stayed in Room 1 in March 2012 and found the pub, room and food to be welcoming, clean and generally excellent. It is certainly off the beaten track, so plan ahead if you are hoping to catch a taxi (we were off to a wedding) but we would certainly stay there again, for the stunning breakfast if nothing else!

Room Tip: Room 1 is large and clean but the bed a little soft.
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank Bath_Matt76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, United Kingdom
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 26 July 2012

I know this place so knew what to expect. We were not disappointed. Young, well mannered & knowledgeable staff were attentive & saw to our every need. I asked for a decent glass of white wine to finish the most succulent, well cooked burger I have ever had (sorry America!) & the young lady brought me a sample of what she would drink herself. 10 out of ten young "Soph" (the name on my receipt!) as she hit the target in the bulls eye. Outrageously expensive at £6:10 a glass but trust me, worth every penny, as was the meal. We are told that England was always "50 years behind the USA" & I would have agreed with at in my teens but this is undeniably a world class pub. There would be little point complaining on here about the price of the food as you can read the figures on the menu before you buy. Ales remain good value.Treat yourself in a stylish establishment. Simply fabulous.

  • Stayed July 2012, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Xanthe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stapleton Arms

Property: The Stapleton Arms
Address: Stapleton Arms Church Hill | Buckhorn Weston, Buckhorn Weston SP8 5HS, England
Region: United Kingdom > England > Dorset > Buckhorn Weston
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Buckhorn Weston
Price Range (Based on Average Rates): ££
Number of rooms: 4
Official Description (provided by the hotel):
The Stapleton Arms in Buckhorn Weston is a new style country pub with rooms situated on the Somerset / Dorset / Wiltshire border close to the A303, A30 between Shaftesbury and Sherborne. Close to Wincanton Races. The four individually furnished bedrooms offer supreme comfort with fantastic beds, Egyptian cotton linen and state of the art bathrooms. The menu which changes daily features great classic dishes all supporting our philosophy - quality food cooked with fresh local ingredients, sensibly priced. ... more   less 
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Also Known As:
The Stapleton Arms Hotel Buckhorn Weston
The Stapleton Arms Buckhorn Weston, Dorset

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