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“Warning! Keep away!!”
Review of Rappydrive

Rappydrive
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Attraction details
Fee: Yes
Owner description: Enjoy all the beauties of Lake Garda with Rappydrive's Boats Charter Service! On our boats you will have the chance to discover the most charming spots of the biggest lake in Italy, to visit the well-known resorts of the Riviera or to simply sunbathe at your leisure. Rappydrive offers several models of boats in various sizes and functionality to suit its customers different needs. You can choose among over 60 motorboats, from 40 up to 1000 Hp. Don't you have a boat licence? No problem! We offer a range of 40 Hp-motorboats and open boats. Our staff will supply all the information you may need on the characteristics of the boat, the condition of the lakebed as well as the undercurrents you may have to deal with on your route. To make your trip on the lake more comfortable and safe, all the docking manoeuvres will be made by our staff : you just have to pick up your boat ad relax. You can rent the boat just for one day (from 9:00 am to 19:00 pm.) or for a week or two (discount available). We can also offer special charter packages on demand. Rappydrive always focuses on safety: all our boats are provided with a sophisticated GPS satellite system. The signal is sent to our operations centre where we monitor the route of every boat in order to know exactly and real time where it is. In case of emergency we can reach you as quick as possible with our 11 m long rescue boat.
Reviewed 20 July 2013

We rented a boat with Rappydrive and were excited to explore the Lake Garda. We arrived, paid and received our boat. We were shown how the boat worked and were told that everything was working. Once my girlfriend and I had found a nice and calm bay we decided to take a swim in the beautiful water. Big mistake! Once we decided to get up and eat some lunch that our hotel had arranged we realised that the swimming ladder had been broken off. There was no way for us to get up into the boat!! After about 30-40min in the water we managed to get hold of some rope, which finally made it possible to get up into the boat. The result was bruising and injuries all along our legs. We immediately drove back and returned the boat and told Rappydrive of our incident and asked why they gave us a faulty boat. They just said that the swimming ladder had broken the same morning and that they would fix it some time soon. We were horrified to hear this and demanded our money back. We were told that it was not possible and that we should have checked the boat ourselves before leaving. I showed them our contract were it stated that nothing was wrong with the boat but Rappydrive did not care and told us that it was our fault for not checking the boat and that there was nothing they were willing to do. We told our hotel (Lefay Resort & Spa) about this treatment and they were horrified. Our hotel really tried helping us and called Rappydrive but was also told that they were not willing to refund our money or give any sort of discount on the price. Lefay Resort & Spa will NOT RECOMMEND Rappydrive to any of their guests and we really appreciate the help that was offered by the hotel staff .

14  Thank 532Phil_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 September 2017 via mobile
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Reviewed 9 September 2017 via mobile
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Reviewed 6 September 2017 via mobile
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1  Thank Andreas G
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