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“Nice hotel and location, but charging extra for parking...”

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Grand Hotel Imperiale
Ranked #1 of 2 Hotels in Moltrasio
Certificate of Excellence
Reviewed 3 April 2014

We had an absolutely great stay in the hotel. The staff are very helpful and make it a point to remember your name which is really nice considering it is a larger hotel. The rooms are very nice and the views over the lake are wonderful. We also visited the gym and sauna and this is one of the nicest saunas I have been too in that they have a lot of little neat features to make it special and memorable. I wont mention what they are so that you get the experience without knowing beforehand. ;) The gym is small but has all the key things needed like running equipment and weights which was great. The breakfast is also very nice with a large variety of things to choose from.

Are only frustration in leaving was that considering that the hotel has its own private parking garage, we were frustrated by the 20 Euros charge per night to stay there. Its a really large parking lot, and I do appreciate that there is limited parking in the area, but I would rather see more of an all-inclusive approach from a hotel of this calibre than to have to pay for items on departure.

Otherwise I want to leave this on a positive note because we had such a nice stay there and were very relaxed and at ease. We will most certainly consider staying again in the summer so that we can enjoy the pool and stay in one of the nice villas on the lake instead of staying in the main hotel building.

Room Tip: stay in a villa or get a room with lake view
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  • Stayed: March 2014, travelled with family
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2  Thank Steve_WorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI1995, Direttore vendite at Grand Hotel Imperiale, responded to this reviewResponded 22 April 2014

Dear Steve,

I reported to our staff your review. It's very important for us to have feedbacks about our job to understand better what our customers like and all their expectations.
Regarding the garage, we will improve our communication to the people arriving by car. It shouldn't be a surprise the cost of the garage and the free options have to be more clear to everyone.

We have packages on our website with an "all inclusive" approach with parking included.

Far 300 mt. from the Hotel there is a public free parking space.

I'm sorry about the little drawback and I would like to thank you for your contribution to improve the service of the Grand Hotel Imperiale.

Special thanks also from our Staff that is very glad with me to welcome you again this summer.

Umberto Butti
Deputy Manager

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269 - 275 of 855 reviews

Reviewed 17 March 2014

I stayed at the hotel for an international conference in March 2014. The hotel appeared to be reopening from its winter closure, as there was still some work going on, but that hardly mattered, as it was carried out discreetly. the funnny smell in the corridor of rooms 214 onwards could possibly be explained by months of being shut down. No problem with smells in my room and anywhere alse, as everything was nice and clean and efficiently laid out, meeting rooms included. Meals and waiter service were very much OK, in keeping with the grand surroundings, especially in the restaurant across the road, where you dine by the lakeside. Fabulous!
Reception service was efficient (problem with key card sorted out within minutes) but rather cool while we were there, but then a conference with so many people at one time can be testing.
The immediate surroundings are excellent, though the conference schedule only allowed time for a short walk to the village and the waterfall. The fabulous views of and from the lake, of course, will be the reason for and stay. If this hotel is your base, you will certainly be well catered for.

  • Stayed: February 2014, travelled on business
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1  Thank grifre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI1995, Direttore at Grand Hotel Imperiale, responded to this reviewResponded 19 March 2014

Dear Grifre,
first of all we would like to thank you very much for the positive feedback given to the Grand Hotel Imperiale Resort & Spa.
As you perfectly noticed the hotel reopened only few days before the conference, this year it was an hard process because we had work delays on the completely renovation of the rooms on the 4th floor.
We are also very glad that you have enjoyed all our services including the restaurant and the Reception
Regarding the "funny smell" I went up to the corridor after viewing your review but there was no smell at all.
Looking forward to welcome you again at the Imperiale we remain with our best regards

Silvestro de Bolfo
Direttore

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Reviewed 20 January 2014

We stayed at the hotel in November 2013, and drove from Linate airport in Milan.
The hotel is situated in a very quiet location, with only a short stroll to Lake Como.

The hotel itself is quite big and well laid out. The rooms were split into various types and we stayed in the standard lake view rooms. It was well sized, appointed and comfortable.

The only real issue I had with the hotel was the food, it was a bit disappointing for an Italian hotel on the lake, the quality was ok but the taste was a bit disappointing.

We came here for a wedding so it was organised very well but pricing (which is to be expected). They have a multi-story car park which costs 25 Euros a night, however it was safe and secure.
Moltrasio Lake Bus service is just opposite the Hotel and reasonable priced to get to all other stations.

All in all, a pleasant stay, but have stayed at better.

Room Tip: Spa rooms are expensive, but get better views and amenities.
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  • Stayed: November 2013, travelled as a couple
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5  Thank Arun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013 via mobile

We stayed for an extended weekend with our little one (12 months) at this hotel. Pool terrace was nice but small, hotel overall ok. We selected this hotel since we were looking for a kid's friendly place near a wedding of friends of us, and for this purpose this ended up a good choice. Would we come back? Not sure, while hotel was fine, there is not much to do in Moltrasio, and we may select another town.

  • Stayed: August 2013
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4  Thank MarcSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

Whilst spending only two days on a tour at the hotel, we could not find fault with anything during our short stay. The hotel is very impressive in style, design and location, but Moltrasio is a very quite location. There is a local restaurant bar next door and another restaurant next door to the bar. Then that is it all other activity is accross the lake in Como, (20 mins in water taxi) You must sample Marco's home made cakes in the local bar next door to the hote!!!!!

Room Tip: Always request a room at high level
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  • Stayed: October 2013, travelled as a couple
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4  Thank NDFarmer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Have just returned from a 7 day stay with Riviera travel the hotel was excellent, room lovely clean and always fresh towels, food was good and varied - breakfast buffet very good. The staff were all very helpful and a pleasure to be around

  • Stayed: September 2013, travelled with friends
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16  Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

Rooms are very dated (old), bathrooms are nice, bed terrible uncomfortable . We stayed in a room with a very large balcony which was the highlight of the hotel. We ate breakfast on the balcony facing the lake. Service was average,but a good location. Next time we would spend a little more to be in a newer, updated hotel.

  • Stayed: September 2013, travelled as a couple
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5  Thank TabbieKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Imperiale

Address: Via Regina Vecchia 24, 22010 Moltrasio, Italy
Region: Italy > Lombardy > Lake Como > Moltrasio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Moltrasio
Price Range: £103 - £1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Imperiale 4*
Number of rooms: 121
Official Description (provided by the hotel):
Set in Moltrasio on the shores of Lake Como, Grand Hotel Imperiale Resort & SPA is a Resort of great charm located 5 minute drive from Cernobbio, 35 minute from Malpensa Airport and 40 from Milan. The wellness & beauty center I-SPA, the lakeside pool, the gourmet Restaurant Imperialino and the luxurious rooms, some set in the Villa Imperiale and others in the Grand Hotel, make this Resort the ideal destination for Italian and international tourists. ... more   less 
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Also Known As:
Grand Hotel Imperiale Lake Como/Moltrasio, Italy

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