I was so looking forward to staying here, I love Pianello del Lario and the photos of the apartment on the website looked great but the level of grime and filth was really disappointing. The sad thing is that the owners must have done this apartment up originally with great pride but heavy rental over the years and consistently lacklustre cleaning over five or six years has left it tired. I'm not a particularly fussy person but by the end of ten days I was craving returning to my own clean house. The floors are so dirty that your feet are permanently black, there is a thick layer of dirt and dust everywhere. The bedding is disgusting - duvets with no covers at all and just bobbled filthy ness meant we couldn't use them, there is a problem with damp in the main bedroom and a sporadic smell akin to decomposing body in the second bathroom which must be drain related. If there are six of you staying take your own crockery as there isn't six of anything. The fridge freezer needs a thorough defrosting as the freezer section is so over iced that it doesn't work and leaves everything in the fridge section frozen and everything in the freezer section defrosted.
In short, this must have once been great but through poor property management and cleaning over the years is now a big disappointment.
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