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“It could have been great, but for reservation problems” 3 of 5 bubbles
Review of Hotel Mozart

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Hotel Mozart
Ranked #1 of 7 Landeck B&B and Inns
Redditch, United Kingdom
Level Contributor
139 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
“It could have been great, but for reservation problems”
3 of 5 bubbles Reviewed 22 December 2010

After a long drive all the way from Lugano in Switzerland, we arrived at the Hotel Mozart around 5pm. Unfortunately, despite my printed reservation confirmation for our one-night stay, the hotel was full and they didn’t have a room for us! The pleasant lady on reception was clearly embarrassed and found that one of their staff had incorrectly put us down for the following evening on their system.

The Receptionist phoned the Hotel Nussbaumhoff, pretty much next door, and got us a room there, even though we’d eat our evening meal and breakfast in the Hotel Mozart, and could use their facilities.

Because secure parking was important to us, we had also booked space in Hotel Mozart’s garage. I’m glad we did, because parking on the road outside was limited, and there was no space left anywhere. After reminding the Receptionist that we had reserved garage space, she gave us access to the garage under the hotel, which we also found full. A further visit to reception, and a wait of 15 more minutes, resulted in some swapping round of staff cars so we could have the space we had booked.

By this point, we were tired and thoroughly disheartened. However, we dragged our suitcases round to the Hotel Nussbaumhoff, and went to our room there. Hotel Mozart is four star, and I suspect Hotel Nussbaumhoff is probably two star. So whilst the room we were allocated was fine for one night, I wouldn’t have expected to stay there any longer and still pay the price for the Hotel Mozart.

We had our evening meal at Hotel Mozart, since it was part of the package we had booked. They were having a special ‘Austrian Night’ which was really enjoyable, with four courses of hot and cold Austrian specialities, finished off with a glass of schnapps, presented in their packed dining rooms. It lasted over two hours, and was a very pleasant surprise, since we had only expected a ‘normal’ evening meal. For our troubles with the room booking, the hotel gave us our two beers ‘on the house’.

Our breakfast was also back over at the Hotel Mozart. It was a typical continental spread with the usual items we’d come to expect, although probably more breads and cake than sweet pastries. It provided a good start to the day, and once again we enjoyed the pleasant dining room area.

We left the Hotel Nussbaumhoff and finally checked out at the Hotel Mozart, where we paid. We were not offered any discount, even though I suspect rooms at the hotel where we slept would have been somewhat cheaper than the Mozart.

We’re not the type to rant and rave when things go wrong, since I believe most things can quickly be rectified by staying calm and acting sensibly. So my overall view of the Hotel Mozart is still quite positive, since it seemed to be a quality hotel with good facilities (we had a quick look at the pool area, which also looked nice). All the staff we came across were very pleasant, and they’ve got a great dining room.

On the negative side, the hotel is in quite a tight little area, with other hotels and buildings all around it (an impression you don’t really get from the hotel’s website) and there’s clearly not enough parking space when the hotel is full. And, of course, getting somebody’s reservation wrong, especially one that had been booked for five months and had been recently re-confirmed, really is a fundamental error that you don’t expect well-run hotels to make.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank reddiguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
    33
    9
    8
    3
    1
See reviews for
12
15
2
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 July 2010

Great stopover. Well kept pool and everything worked very well. The hotel was exactly what it said it would be.
From the minute we arrived everything was easy. Food was good and a large breakfast buffet. Mixed clientele which worked very well. French, Dutch, English and German. A mini Europe so to speak.
Left a pair of shoes there and the hotel sent them to our next hotel. A real banner for Austrias hotels. A little gem of a hotel!

  • Stayed June 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank edjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wien
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 July 2010

A friend and I stayed only one night on our way crossing the Alps from Germany to Italy by mountainbike. Altough this hotel is probably rather for guests staying a little longer than just one night and is probably not the typical "bike"-inn, we felt very comfortable. Although we had only functional biking wear with us - which really made us stick out at dinner in the dining room - the staff was very friendly and helpful. The rooms are nice, tidy and quiet. The city center with supermarkets, coffee shops and other small stores can be reached within 10 minutes walk. Considering the moderate price we paid, a very nice experience!

  • Stayed July 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jonny80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Gwann, Malta
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 August 2009

Hotel Mozart is an excellent hotel, its staff are very helpful and it is a great place to unwind and relax. We were served excellent food both at breakfast and at dinner and the menus were varied and very tasty. It is situated in a quiet location and it is a great place to use as a base to visit the beautiful scenic surroundings.

  • Stayed August 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank karmni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mozart

Property: Hotel Mozart
Address: Adamhofgasse 7, Landeck 6500, Austria
Region: Austria > Austrian Alps > Tirol > Landeck
Amenities:
Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Landeck
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Mozart 4*
Number of rooms: 55
Reservation Options:
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