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Reviewed 21 May 2014 via mobile

Me and my boyfriend stayed here for 12 days and didn't want to come home! The staff were all so welcoming and friendly, food was good lots to choose from and different every night. Our room was cleaned every 2 days and we always had new towels and bedding. The entertainment was brilliant new shows every night and music all day! Activities throughout the day including Aqua gym,archery,tennis and shooting etc. We really enjoyed our holiday and the entertainer Irina made it even better for us! Can't wait to come back!!!

  • Stayed: May 2014
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6  Thank Zoebrownx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

We stayed at The Blue Sea Callao Garden 2 adults, 2 children, We knew when we booked the hotel that it was not in a tourist area so we wern't expecting much as far as a holiday experience goes, We were there to research the local area with a view to moving over there so it suited our purpose, It is a large complex and the apartments are very spacious but very tired and have problems with ants, It was quiet during our stay so not a lot was open just one bar & restaurant but all 4 of the pools were open with most of the guests gathering around the pool that was right by the open bar and restaurant, We stayed all inclusive as it wasnt much different in price to self catering but the food is not good, It is brought out of the kitchen cold and there was hardly any choice and nothing at all for children, None of the food is protected from flies and the staff can be very rude with the exception of two really nice ladies in the restaurant, A young lady with long dark hair and glasses & a slightly older lady who were both lovely, I wish I knew their names to give them a mention, There was also a lovely male receptionist who was very polite upon check in, For us it was ok but I would not recomend this complex to anyone going away for a family holiday as it is not a tourist area and not a lot going on, It is mainly residential, There is a bus that will take you to the main areas such as Las Americas, Los Christianos and Adeje where there is lots to do but do you really want the hassle of getting a bus there and back everyday? There is a small beach in Callao but its very quiet, It may be a completely different experience for someone visiting the complex in the school holidays when its a lot busier as I imagine there would be more of an atmosphere but I wouldnt recomend going all inclusive unless you get a really good deal where you can benefit from the all inc drinks because you may find yourself needing to go out to eat and therefore spending all your holiday money on food.

  • Stayed: May 2014, travelled with family
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2  Thank barbie044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

We arrived in the evening: the room was on a ground floor and had a very strong smell of damp. The television was there, but unfortunately you had to pay 1 Euro for an hour to turn it on, if not money was not inserted into the coin machine the television would show ‘No Signal’. In the evening as we sat down for dinner we were told that ice cream finished so my 3 years old ended up in tears. Next morning we got ready to spend some time by the pools, but there were no sun beds available as hotel due to the fact that it was packed so we had no choice but to put our towels on the ground to enjoy our day by the pool. The beach bar was closed all that week, so there were no snacks in between meals which lead us to go and purchase our own snacks in order for my children to have something to eat in case they got hungry in between meals. Later that day we were told that the beach bar had a kid’s play area but it was unfortunately closed. The playground by the pool was in a terrible condition. There was nothing for kids to apart cold swimming pool. Ladies toilet at the pool area was closed so women had no choice but to use the men’s toilet until it got flooded became very slippery which was dangerous for both adults and children, but staff ignored this issue and did not do anything about it. Food was poor and same all the time. Some evenings there was not enough food prepared for the guests at the hotel, so people were forced to wait for more food to be cooked and wait longer than expected for their dinner. Few days later we went to get some ice cream from the bar and we were told that there were no plastic spoons and they cannot provide us with metal spoons. The staffs were extremely miserable during our whole stay.
Our room had only been cleaned twice during our stay at the hotel; this meant that we were left with dirty towel, dirty bed sheets (they were not changed once), dirty dishes and no toilet paper. We only had towels changed twice, found somebody’s socks under the sofa, broken socket after ‘cleaning’, which luckily was fixed same evening. We left an orange in the kitchen during the day and when we got back to the apartment it was covered in pharaoh ants. We then immediately took the plate to reception and they explained to us that we should not leave food on the kitchen surface during the day. But they are treatable! It all made our stay highly disgusting.
Area is very pretty, but only for them who wants to stay in a quite and peaceful area as there is nothing to do and quite far from any busy centers
Stayed in a tree star hotels before, but believe me this is not worth it at all

  • Stayed: April 2014, travelled with family
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Thank Rutasimona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

Don't look for more star at the hotels just enjoy for your holliday. Cheap price but good time. Don't spend time on offers go to Tony's tickets office and get advise for the best trips around Tenerife, search on Low cost hollidays and get the amazing fly and hotel offer for your family. When you stay at Blue Sea Callao Garden Hotel ask for beach view and if you are lucky you can have a nice view over the ocean. The rooms are older furniture but very warm and quiet. Just relax and if you look for something nice ask for a trip to Teide, Masca and Puerto de la Cruz. If you have a hired car don't lose the chance to go arround the island, you can see amazing things.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Low Cost Holidays
3  Thank Anton Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Visited here in April 2014 and honestly cannot fault it!
Great value for money.
Staff were absolutely amazing and really went the extra mile! Bar staff, Entertainment girls and the lifeguard Ernesto made us very welcome, nothing was too much trouble ever!
We went 'all inclusive' and not at any point did we not manage to find something that was appealing or enjoyable to eat.
Apartments are very spacious, clean and have all you need for a family stay.
A choice of four pools, hard working entertainment staff and close proximity to the beach and shops ensured our whole family were happy throughout our stay.
We would not hesitate to return!

  • Stayed: April 2014, travelled with family
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10  Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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