We had booked Violet Villa (https://www.tripadvisor.co.uk/VacationRentalReview-g664636-d8753474-Luxurious_2_bedroom_Violet_Villa_in_Callao_Salvaje-Callao_Salvaje_Adeje_Tenerife_Canar.html The manager has now change the price on this propert from £189 to £76) for our Christmas & New year Holiday 2017/18 but was instead dropped of at this property.
The property manager asked us if we wanted the good or the bad news first. On holiday one dosen’t want any bad news! The bad news was that we could not have the Villa vi had booked and paid for, but that we could have Bella Villa instead. The property Manager said this was a more expensive Villa than the one we had paid for a statement that was not correct (Trip Advisor will have track record of the adverts it has had on its platform and can confirm this).
The good news was the view from the Villa!
We had never been to Tenerife before and one can hardly start rearranging accommodations at arriver at 6:30 pm, so we had to take the rough with the smooth.
First the positives for this property:
It HAS a stunning view over the sea and the neighbouring island. We truly enjoyed the sunsets every evening
It has a heated pool, something I took great advantage of (not my wife as she is not a swimmer)
It is perfectly located with a 3 minutes walk downhill ( 6-7 mins back up!) to the nearest supermarket and restaurants.
It has no bathtub. This is a must from my wife’s point of view and a huge disappointment
The bedding was tacky and old and should be replaced with good quality bedlinen.
The towels were threadbare and was long past their used by date.
The crockery was hit and miss (it had only 2 egg cups as an example and if you want to stay there with 4 or more people thats a bit too little)
It only has a galley kitchen. As we are fond of cooking this is a big downside
The toilet seat in one of the toilets was broken and has been for a long while. This WAS fixed 6 days after arrival.
The toaster was caput and the main fuse tripped if one tried to use it
The electric hob only had 3 working rings
The pans were of sub standard quality for an electric cooker (as the heat is transferred through direct contact the pans has to be flatt some of them were not and therefor of little use)
No English Channels on the TV
No information pack.
On balance we had a nice stay in the Villa and a good holiday, but this Villa is not worth the high price of the one we did pay for. If you are not too much into cooking and dont mind low standard bedding it is a Villa well worth its price, but not more. Based on our experience I would be weary about renting anything from this manager.