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Aparthotel Jabeque Soul
Ranked #4 of 50 Hotels in Ibiza Town
Certificate of Excellence
Shrewsbury, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good Value for "the "money"”
Reviewed 11 May 2014 via mobile

Just back from our stay at Jabeque. Large airy aparthohotel. All our rooms had great sea views. Exceptionally clean with fresh towels every day a bonus when on a beach break. There seemed to be some inconsistency to the contents in each apartment ( we had three) eg cutlery,kettles, dishes glasses simple to remedy.
As we had a late flight home we approached the receptionist early in the week about a late checkout one apartment only required, a little unhelpful and could only be reviewed on Saturday day of departure. We tried again later in the week same response. One of our party inquired on morning of departure ( early). There was a very helpful young man on duty who reviewed the booking system on line and gave us our late check out. The female receptionist was insisting there was no availability. So well done to this young man and his customer services skills.....work on it girls!

Stayed May 2014, travelled with friends
Helpful?
1 Thank Kingswoodtrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 27 May 2014
Dear King,
We would like to thank you for posting your comment on Tripadvisor website about your stay in our Jabeque Apart-Hotel during your holidays in Ibiza
We really appreciate your comments about our apartments and our cleaning service.
Please accept our sincere apologies for the inconveniences you experienced. When we have a high occupation we prefer confirm the availability of late check out one day before departure.
It´s going to be a pleasure to receive you once again.
Kind regards
Amin Afassi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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761 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Bristol, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 May 2014 via mobile

We booked the Jabeque having studied trip advisor and were very happy with our choice. A short taxi ride from the airport (about 14 euros) the hotel is smartly presented and our room was great having a separate bedroom , large bathroom and lounge with balcony and fabulous sea views and of the old town. I am a wheelchair user and I can get all round the apartment in it including the bathroom which is unusual although there are a couple of steps up to it . Hotel only serves breakfast but we always eat out anyway so doesn't bother us . Staff are super friendly and helpful . Would definitely stay here again . Almost forgot to mention the 2 swimming pools overlooking the sea not heated but not cold either. Beaches either side of the hotel a short walk away and water bus to ibiza port only 3.50 euros single or 6 return. Easy walk back if you prefer .

Stayed May 2014, travelled as a couple
Helpful?
Thank Courtenay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 15 May 2014
Dear Courtney,
First of all I would like to thank you for choosing our Jabeque Apart-Hotel to spend your holidays in Ibiza and for taking time to write your comments.
We are really glad to hear that you enjoyed your stay in our apart-hotel. All your good comments will be conveyed to the entire staff so that they continue improving their services. We would like to see you again.
Yours sincerely,
Amin Afassi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2014 via mobile

I returned this morning from a 4 night stay (10/05/2014) it was the 4th time I have stayed at the Jabeque. I was lucky enough to be given the room I asked for (401) and it was glorious. Other reviews have stated the walls paper thin, I never had an issue with noise through the walls just the constant nattering of 2 Irish women (made me miss my own Irish mum). Yes you do get noise come up from the streets and the new and noisey Ryan's but nothing problematic. I did have a kettle in the apartment, I found in the bottom cupboard under the sink and it both worked perfectly fine and with no nasty tastes. The staff were wonderful and ordered my taxi for this morning. The resort is filling up with designer and boutique hotels asking more for a night then the Jabeque does for a week... After 20 years and 51 trips I know where my business going...Jabeque you rock keep up the good work :)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VPROBERTS2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 15 May 2014
Dear Robert,
First of all I would like to thank you for choosing us to spend your holidays in Ibiza and for taking time to write your comments.
We try to improve our service day by day and you give us the reason to continue hardworking. Your satisfaction is our main goal and we are happy that in your case we reached your expectations.
It is going to be a pleasure to have you between us once again next year.
Kind regards,
Amin Afassi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brixham, United Kingdom
1 review
Reviewed 8 May 2014

The best friend and I got back at 2.30 this morning from these apartments and I had to write a quick review to say how impressed we were with the location, cleanliness and overall ambience of the property.

Booked through Booking.com at an absolute bargain rate and the one bedroom apartment with mini kitchen, fridge, plenty of hot water and a hairdryer couldn't have been cleaner! Our view straight out to sea with the old town over to the left was beautiful. Very quiet, presumably as we are still very early season, so ony a handful of people around the quieter pool and not many more around the (not so) noisy pool!

Would definately return for another couple of days in the sun.

Room Tip: Request sea view and balcony. Beautiful!
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fran_b_2052014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 17 May 2014
Dear Fran,
First of all I would like to thank you for choosing us to spend your holidays in Ibiza, and for taking time to write your comments.
It´s a pleasure to know that your enjoyed our location. The satisfaction of our guest is our first goal, we work very hard day by day to offer you nice and wide apartments and perfectly cleaned common areas with amazing atmosphere to make you feel at home.
We hope you will choose the Playasol Hotel Group as your holiday destination in the future, so that we can see you again in our establishment.
Kind regards,
Amin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southampton
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 May 2014

My friends and I have just returned girls holiday at the aparthotel jabeque. This hotel was clean, tidy and right on the beautiful beach. We were lucky enough to have a room with sea views and it truly was spectacular. The rooms themselves were basic but clean, perfect for a few days away with the girls. The only thing I would say it needed was a kettle. I really missed my morning coffee ( and much needed hangover pick me up) but apart from that the kitchenette was fine. My only complaint would be that the walls are paper thin, you could hear quietly spoken conversations quite clearly from the next apartment, so beware of the shock wake u may get at 6am by returning party goers! The pool area was lovely, ample beds to lounge around on and a reasonably priced poolside bar (for alcoholic drinks) non alcoholic drinks were expensive but there Is a supermarket up the hill from the hotel which has everything you may need. Turn left out the hotel and it takes u towards playa del bossa beach, there were no sunbeds to hire when we went (maybe too early in season) but a good selection of cafés for a nice lunch. Turn right out of the hotel and it brings you to a beautiful cove and sandy beach (with sunbed hire) with lots of bars and restaurants and a regular boat taxi to ibiza town for a few euros. Worth the return trip to see the island from the sea. Would stay here again with friends or my husband, I would say it was not suitable for children as it seems to be an ideal base for party goers. Overall a great stay in a central location close to beaches, bars and restaurants

Stayed May 2014, travelled with friends
Helpful?
2 Thank RussandNik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 17 May 2014
Dear Nik,
It is a pleasure to read comments like yours, where we can see the results of our job, happy customers satisfied with our establishment, its wonderful position in the heart of the most famous beaches of Ibiza facing directly to the sea and especially our good service.
We will also take in serious consideration your suggestion about the kettle for the future. Regarding the walls of the apartments we inform you that we have a 24 hours security service that help us to remember to other guests and party-goers to respect the silence.
Thank you so much for sharing your experience with potential future guests.
We’ll be waiting for you and your family at Apart-Hotel Jabeque in a near future.
Kind regards,
Amin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 April 2014

Have just returned from a 4 night break. Lovely, friendly, relaxing, clean apartments. Fantastic sea views from the room and amazing tranquility. Just what we needed. Pool area clean, well kept, the bed sun beds are a real treat. Pools cold as unheated but then this is April. The weather fantastic, we were lucky so our cab driver told us for this time of the year. The apartment was cleaned and towels bedding changed very day by happy ladies! We stayed bed & breakfast, the breakfast was ok, well presented and plenty of choice for everyone.
We were extremely lazy and staked around the hotel, just venturing to the local bars & supermarket. For excellent dinner & service go to princes just on the corner, for a good cafe go to the one opposite the hotel, for a bit of local culture and to watch the crazy traffic go to the large coffee bar about 2 blocks inland just past the bank and clothes shop.
We shall be returning as excellent value for money and location!
Thank you for a fab time

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amin_Afassi, Gerente at Aparthotel Jabeque Soul, responded to this review, 1 May 2014
Dear Susan,
Many thanks for staying with us and choosing Jabeque in your recent stay in Ibiza. Your wonderful review means a lot to us.
We are really very happy that you liked our Apart-hotel, the views, the breakfast and specially the services of our staff.
We look forward to welcoming you back in the very near future.
Kind Regards,
Amin Afassi
Apart-hotel Jabeque Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mendon, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2014

I stayed here with two friends, and we booked the room for $16 per person, per night...so we weren't sure what to expect. After landing in Ibiza around 2am from London, we were very concerned about being able to check into our hotel and get some sleep. After arriving from a 25 minute or so cab ride, we were able to check right in at the front desk (limited staff, but it was very late afterall!)

We made it up to our rooms, and were very pleased with the size of the room (two full beds and a sofa bed, perfect for the three of us who were traveling together). We then went to check out the balcony, and couldn't believe the view! And for so little money!

The location was a bit far from some of the club action (Pacha wasn't too far, but it took like 40 minutes by cab to get to San Antoni), but the price and hotel were worth it!

All I know is I would absolutely go back in a heartbeat, and stay here!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ldaniels89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Jabeque Soul

Property: Aparthotel Jabeque Soul
Address: Calle Carles Roman Ferrer 25 | Es Viver, 07800, Ibiza Town, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 50 Hotels in Ibiza Town
Price Range (Based on Average Rates): £
Hotel Class:3 star — Aparthotel Jabeque Soul 3*
Number of rooms: 159
Official Description (provided by the hotel):
In Jabeque Soul, you will get all the rest you need, while you are only a few steps away from all the wild atmosphere of Ibiza summer nights. Relax and drink a cocktail in our refurbished chill-out terrace with Balinese beds in the swimming pool with wonderful views of the Mediterranean. Enjoy all the comfort and freedom of being in your own home, while also enjoying all the usual hotel services, (including a varied buffet breakfast, if you choose). We are between Playa d'en Bossa and Figueretas, only a 15 minute walk from the city centre and 10 minutes away from Playa d'en Bossa. Ibiza offers an infinite number of surprises, and we put them all within your reach. ... more   less 
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Also Known As:
Aparthotel Jabeque Es Vive
Aparthotel Jabeque Hotel Es Vive
Aparthotel Jabeque Soul Ibiza/Ibiza Town

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