Arrived in Ibiza from Barcelona after a very rough morning and really just wanted to lay down in our apartment and rest. Checking in and whatnot was fine, the lady at the front desk was very quick and efficient and everything got squared away pretty quickly. However, when we arrived at the apartment it was disgusting - cleaners definitely didn't come through. So we went down and told management and she said it would be ready in about an hour. No one actually came to clean the apartment until THREE HOURS LATER. She knew what time we were coming in, so having us wait three hours until it was actually clean was ridiculous. There was no hand soap and no dish soap. I think at LEAST hand soap should have been provided.
The apartment itself was fine, sleek/modern design. Uncomfortable beds but it's Ibiza so I wasn't expecting something amazing. We were lucky the supermarket was across the street as well.
- Official Description (provided by the hotel):
- In trendy Es Vive close to the clubs and the vibrant Ibiza Town. The comfortable Mc Malacosta apartments are situated in the nice area of Es Vive only 200m from the lively beach of Playa d'en Bossa. Close to a wide selection of restaurants and bars, cosmopolitan Ibiza Town is easily reached should you feel like a change of scenery! Choose from one bedroom apartments (up to 3 adults) or two bedroom apartments (up to 5 adults). These comfortable apartments have a good sized lounge with sofa bed and dining area with tv and wiffi, an American style kitchen, full sized bathroom and a private balcony. A cleaner visits the apartments regularly to remove rubbish and replace the towels. ... more less
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- Also Known As:
- Malacosta Apartments Ibiza/Ibiza Town