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“We were ROBBED” 1 of 5 bubbles
Review of Apartmentos Playa Sol II

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Apartmentos Playa Sol II
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“We were ROBBED”
1 of 5 bubbles Reviewed 25 June 2012

If you're looking into staying at the Apartamentos Playa sol, being number I or II, click away and book another hotel, like the Mare Nostrum for instance which is cheap and always nice. I made the mistake of booking a room at this hotel, and yesterday at the end of the day and end of our stay, we came back to a LOCKED room WITHOUT our bags inside it. Hotel staff maybe.

Bags were ready to go for the flight which was in 4 hours, they had everything inside: camera, clothes, money, etc - it's all gone. We went downstairs to reception and the manager man was stupidly unhelpful and really blase about it. He called the police, spoke with them in a soft calm manner as if it was nothing, and turned around to us and said that the police was busy they couldn't come until the morning (when we would not be there anymore). Then he called the security guard who refused to accompany me and my friend to at least knock on rooms and see if our bags were anywhere. Unhelpful, dodgy staff, we are heartbroken and actually broke with a combined loss/damage of 4 thousand pounds in stolen goods. Then they said "yeah it happens all the time, there were two other robberies this week here". Thanks for letting us know!!

this is ABSURD in our day and age - please don't stay in this hotel, for your own safety.

  • Stayed June 2012, travelled with friends
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank BPetroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Markham, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 18 May 2012

I'm unsure of how to rate this. On the one hand, the view was gorgeous (sea view) and the location was ideal. However, the staff...they were very rude and unpleasant. The room was ok but it was tolerable. All of this would be fine but this is the thing that brings my entire view of this hotel down.

The maid entered the room while we were asleep once and she attempted to enter another time but, thankfully, we had locked the door. This did not deter her because she kept trying to open the door by banging it and shoving it. Finally, she gave up. In no way is this even remotely acceptable. For all we know, she entered the room while we were not there. I have never experienced something like this and I am completely appalled. This should never happen.

I wouldn't recommend it based on this but the view is gorgeous.

  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Cnbacchus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director de Recepción at Apartmentos Playa Sol II, responded to this review, 27 June 2012
Dear Guests,
First of all we world like to thank you to dedicated part of your time to let us have your opinion about our Apart-Hotel Playa Sol II.
We really apologize for the poor attention you received. We will improve our efforts to give the due service to our customers.
We also appreciate the good description you did about our establishment and we thank you for it.
We will be happy to receive you again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
1 review
5 of 5 bubbles Reviewed 21 January 2012

Very helpful and friendly staff, was upgraded to a sea-view room without even asking them.

Room was top notch with a full kitchen area and table, great location in-between Figueretas and Playa Den Bossa.

Room Tip: Sea views are really good.
See more room tips
  • Stayed June 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Storfmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 25 June 2011

this place BAD.... from the moment we arrived everything was wrong.... i had booked for the 22nd and they made me pay for an extra night ..... i was sooo tired upon arrival at 3am and really needed to get to bed and they took advantage of that... airconditioning did not work, we changed our room it took us two sweaty nights to do so and when we went to the other room again the aircon didn't work... people at the reception are rude and will not help u with anything.... i asked the girl at the reception to call me a taxi and i was almost attacked by her.... do not be fooled by the price.... this was one of the worst places i have ever seen

  • Stayed June 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank faramara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anto38, Director de Recepción at Apartmentos Playa Sol II, responded to this review, 17 July 2011
Dear Mara,
we are really sorry about your disappoint to our establishment. We always work hard to improve our service and to give satisfaction to our Guest.
We hope that you accpt our apologize and give us another chance in the future.
We ensure you to keep attention to your Wishes.
Kind regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ibiza Town hotels

London
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 5 August 2009

When we arrived at Playa Sol II we checked in and signed all the forms and paid for our stay. Money was being dealt with by my friend and she accidentally left her money wallet on the counter - she realised this the next morning to speak to the receptionist who was now different. No money had been left, we went back time and time again and kept on at them and even asked to see the CCTV - one of the other receptionists then told us that they had seen the male receptionist take the money off the counter - since this incident he had called in sick everyday!! The manager told my friend that he would not reimburse her then and there as he needed both sides of the story - even though we were leaving (why he needed both sides of the story when the evidence was clear is beyond me). We left with the manager's number and email address and his word that he would get her money back to her.

Since coming back to London he has dodged her calls and emails have bounced back. The man who runs this hotel is not honest and neither are the awful staff.

  • Stayed July 2009, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank playasolsteals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 August 2009

Just got back last night, had a great time, Hotel is ok, rooms genrally very small, but clean, staff can tell you to keep keeping it down when sitting by the pool drinkin etc, but genrally are ok? hotel is not far from "A" beach it just happens to be a very quiet beach, about 15/20 min walk from live,busy, young beaches...Our room was broken into and camara & some money stolen, keep your suitcases locked at all times and i mean all times, we just popped out for breakfast next door and was not gone for more than an hour, kinnda dampend the mood, expensive where ever you go for food, best suggestion go to the supermarket about 5 mins walk and by food for the room!! SPACE HED KANDI best night i had......."Leave the world behind you" would def go back to Ibiza, but mabey worth paying abit more for the nicer hotels near to main shops, restaurants, bars, clubs etc...

  • Stayed July 2009, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MP_2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 13 June 2009

We went to Ibiza as a half party (May/June 2009 Opening Fiestas) and half relax mode. The place is a good bang for your buck. My main concerns are roaches in a hotel, and I did not see any (or any bug for that matter). There was good space, decent bed, decent bath... let's just say everything decent. But again we didn't go there to stay in the hotel all day, so no complaints. The staff was helpful..maybe a little cool up front but after talking to them nicely for a bit and getting advice they warmed up and were friendly.

They were walking distance to Figueretas beach (boardwalk area), about 10 min from Pacha (by taxi) 10 min in a different direction from Space, 10 min to the port... the walk to the port is about 45 minutes I think? If you get a moped for €20 a day you can get anywhere fairly quickly. You can find them anywhere. I also recommend Prince of Colours for breakfast on Figueretas.

BTW You can hear people in the halls.. don't recommend for light sleepers, but again, I had no problems sleeping.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VAF84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartmentos Playa Sol II

Property: Apartmentos Playa Sol II
Address: Calle Carles Roman Ferrer 27, 07800, Ibiza Town, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 35 Speciality Lodging in Ibiza Town
Price Range (Based on Average Rates): £
Hotel Class:2 star — Apartmentos Playa Sol II 2*
Number of rooms: 58
Official Description (provided by the hotel):
The PLAYA SOL II Apartments are situated in first line to the sea between Playa d'en Bossa and Figueretas, only 200 m from the long beach and 1,5 km from the port of Ibiza, with the Bora Bora beach bar nearby and the world-famous Space. The pool and sun terrace are situated next to the sea and have free sun beds. All the apartments are equipped with a bedroom and a lounge, the studios with air conditioning, satellite TV, telephone, kitchenette, mini-fridge, full bathroom and balcony with sea view. ... more   less 
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Also Known As:
Apartmentos Playa Sol Ii Hotel Es Vive
Apartmentos Playa Sol II Ibiza/Ibiza Town

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