I wish I had seen the previous review from July 2011 about the lack of air conditioning before we booked. Unfortunately as we were booking our trip to Ibiza in June radio one announced their big weekend so everything got booked up leaving us with this place.
A room without air con in the heat of August is unbearable. We couldn't have the balcony door open as we were on the first floor and worried that someone could climb in whilst we were sleeping. It felt like we were in a coffin and as a result I didn't sleep. Not a great start to the holiday.
The next day we went to reception to ask for a fan, which they seemed surprised about??!! This fan helped a bit although we had to both sleep in the lounge as was remotely cooler in there and then we could have the fan directed onto both of us. Still horribly hot.
The staff were unfriendly and unhelpful and refused to call us taxis, so much so we walked down to another hotel who would always help us with our queries and order us taxis even though we weren't staying there. That is how the service should be. Obviously Mistral are not interested in any customers returning year on year.
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- Also Known As:
- Apartamentos Mistral Ibiza/Ibiza Town