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“Worst place i've ever stayed”

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Apartamentos Mistral
Ranked #50 of 52 Hotels in Ibiza Town
Reviewed 12 August 2011

I wish I had seen the previous review from July 2011 about the lack of air conditioning before we booked. Unfortunately as we were booking our trip to Ibiza in June radio one announced their big weekend so everything got booked up leaving us with this place.

A room without air con in the heat of August is unbearable. We couldn't have the balcony door open as we were on the first floor and worried that someone could climb in whilst we were sleeping. It felt like we were in a coffin and as a result I didn't sleep. Not a great start to the holiday.

The next day we went to reception to ask for a fan, which they seemed surprised about??!! This fan helped a bit although we had to both sleep in the lounge as was remotely cooler in there and then we could have the fan directed onto both of us. Still horribly hot.

The staff were unfriendly and unhelpful and refused to call us taxis, so much so we walked down to another hotel who would always help us with our queries and order us taxis even though we weren't staying there. That is how the service should be. Obviously Mistral are not interested in any customers returning year on year.

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
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Thank Lucy333_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 July 2011

We were two girls and our trip was fairly last minute. We started looking at hotels just three weeks before the travel date and pretty much everything in our budget was booked. We originally wanted to stay in Playa d'en Bossa but everything there was sold out as it was high season August. Booked an apartment here which cost us a total of about 750 Euros which is very high for what you get here and one can get much better accommodation for the same amount.

On the upside it was very basic but clean, had clean toilets, was quiet, had a lovely view at the sunrise and old town Ibiza (only from some Apartments) and although not at Playa Bossa was just about 20 something minute walk away. Also the pool was decently sized and clean.

Apart from that there are not too many nice things to be said about these apartments. We arrived at midnight and had to struggle before we finally found the owner who also manages and could check in. There was no air conditioning(a must in August in Ibiza) and not even fans. We had to pay 3 euros a day extra for a tiny table fan which was pretty useless. It was extremely hot and impossible if we ever wanted a nap in the day time. There was no lift (this is a common feature of apartments there though) and was difficult to carry the luggage especially since we had the top floor apartment. The owners, especially the lady who runs it is extremely rude and unaccommodating. They take full payment at the time of check in (we weren't aware of this till much later) which for some reason they didn't in our case so the next day they sent the cleaning lady to our room who persistently banged at our door while we were sleeping and when we politely requested to make the payment after we have had our nap, she screamed at us and insisted that we go down and make the payment to the owners (who were even more rude) that very second. The food was very very basic though we never had more than breakfast here.

All in all I would not advise anyone to stay here unless they run out of options like we did and end up paying 750 Euros for 6 nights for this horrible place, though it is certainly cheaper if a larger number of people stay here. I am travelling to Ibiza again in September and this time I have my booking in place months in advance so I don't have to deal with rip off apartments like this again.

Room Tip: Sea facing rooms on the left.
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  • Stayed: August 2010, travelled with friends
    • Value
    • Sleep Quality
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2  Thank IIraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled as a couple
Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2016
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  • Stayed: August 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank c0rveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012
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  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank giuliano b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Mistral

Address: Calle Carles Roman Ferrer 28, 07800, Ibiza Town, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Ibiza Town
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #50 of 52 Hotels in Ibiza Town
Price Range: £53 - £128 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Reservation Options:
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Also Known As:
Apartamentos Mistral Ibiza/Ibiza Town

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