If you intend to stay at this hotel, please note that there are thieves operating in the area who target the hotel. We suffered a loss at the hotel when a bag was stolen from the adults only swimming pool area. It later transpired, when visiting the police station to report the crime that the area where the hotel is situated has a huge crime problem with gangs of organised criminals aggressively targeting wealthy tourists. The hotel chooses not to advise their guests at check in to be aware nor do their security guards check people entering the hotel through its multiple entrances from the outside street. Although we immediately reported the incident to the hotel and the severity of the loss of items inside the bag, they refused to let us look at their CCTV footage. They later admitted that their CCTV didn't cover the area of the pool where we were sitting.
After discussing the matter with the hotel manager, he stated that even though they know there is a crime problem in the area, they don't want to scare their guests. Personally I would rather have known but if you don't want to tell people then beef up your security. I spent nearly 4000 euros on 2 nights accommodation and the hotel staff could not have been less interested in my problem. They didn't even offer to take me to the police in the hotel car, they called me a cab!
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- Also Known As:
- Ibiza Town Gran Hotel
- Ibiza Gran Hotel Ibiza Town