We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If you want service, this is not place for you”
Review of Spa Hotel Ruutli

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Spa Hotel Ruutli
Ranked #5 of 15 Hotels in Kuressaare
Reviewed 5 July 2012

We were in this spa in the Midsummerfest time 2012. We wanted to change our room to get the view to the see. I was not possible. We want to know if the golfcourse was open. The reception didn´t want to make sure what is the situation. They don´t even want to look what is the phonenumber of the course. The massageservice was quite rough. The food was not fresh and there was no servce in the restaraunt. The only good service we got, was the quide in the bus from Tallinn to Saarenmaa. She was pleasent.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pentti L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (118)
Traveller rating
Traveller type
Time of year
Language

48 - 54 of 118 reviews

Reviewed 23 January 2012

I only had to take this hotel during the Opera week because others were sold out. So this in fact already tells something about the quality of the hotel. Since I am Estonian and a frequent visitor to Saaremaa, I can tell you not to stay in this place. There are some other perfect options like Georg Ots and Grand Rose.

The room we stayed in had been fumigated just recently, so it stinked and had some dead cockroaches around. I was with 2 kids, so this was really disgusting. Although our bathroom was huge and had bath tube and shower, it was cleaned probably a year ago last time. When I complained to the receptionist, she started to argue with me! Outrageous!

I do not remember eating anything for breakfast because the buffet area was totally disgusting, not cleaned, smelly and the food (whatever it was) was not fresh.

I did not like that we had to pay to get into the spa area, this is not so in other quality spa hotels in Saaremaa. But since they charged for the entrance, the spa was empty and my kids had all the activities for themselves.

We will never stay there again.

Room Tip: Do not stay in this hotel.
See more room tips
  • Stayed: July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Blond72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

Quiet relaxing atmosphere.Helpful nice stuff,gorgeous swimming pool with it's hydro attractions.Perfect location-gorgeous magnificient picturesque view to bay and castle.Spa treatment is the best I have ever experienced.Would like to return again.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank extra-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

Looks like a hospital! NO AIRCON, NO FAN, NOTHING. BLOODY HOT! No Fridge, No Safe. You can just open the window/door and let some air in. But there is street noise and MANY mosquitos! Athmosphere is like a cementery.
Do yourself a favour and book somewhere else.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Like_to_travel_1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

room was ok, a bit hot as it was +27 out and no aircon, breakfast was ok. Location good and staff friendly. But the atmosphere was quite dead.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank satunnainen_kiertaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2009

The location of this hotel is perfect - not far from the center of Kuressaare, in a very picturesque place. The hotel itself is very nice - with the pool, table tennis, squash. The breakfast is average, but nothing to complain about. The front desk staff is really friendly and helpful. The only big drawback is the cleanliness of the room and even the hallways. Our room was barely cleaned upon arrival, with the dusty floor that probably was not cleaned for a long time. When we returned in the afternoon of our second day, only the towels were changed. The floor was not cleaned, and even the beds were not made up, dirty glasses left on the table. There was no cover on the beds, either. The hallways were covered with dust. I would strongly recommend the management of this hotel to have a look at their housekeeping's work, if they don't want to loose customers. I would only stay at this hotel, if the cleanliness standards were improved.

  • Stayed: August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank daisy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank marine_strom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuressaare hotels
0.1 mi away
Spa Hotel Meri
Spa Hotel Meri
#6 of 15 in Kuressaare
104 reviews
0.2 mi away
Georg Ots Spa Hotel
Georg Ots Spa Hotel
#1 of 15 in Kuressaare
450 reviews
0.6 mi away
Grand Rose SPA Hotel
Grand Rose SPA Hotel
#3 of 15 in Kuressaare
315 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Arensburg Boutique Hotel & Spa
0 mi away
Holiday Village Suur Toll
Holiday Village Suur Toll
#11 of 15 in Kuressaare
10 reviews
0.2 mi away
Ekesparre Boutique Hotel
Ekesparre Boutique Hotel
#2 of 15 in Kuressaare
113 reviews
Show Prices
Show Prices
Show Prices

Been to Spa Hotel Ruutli? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Spa Hotel Ruutli

Address: Pargi 12, Kuressaare, Saaremaa 93810, Estonia
Region: Estonia > Saare County > Saaremaa > Kuressaare
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Kuressaare
Price Range: £32 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Spa Hotel Ruutli 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK) and Ebookers so you can book your Spa Hotel Ruutli reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Spa Hotel Ruutli Kuressaare, Saaremaa, Estonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing