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“Good hotel. Great staff”

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azuLine Hotel Atlantic
Ranked #4 of 13 Hotels in Es Canar
Hull
Level 5 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Good hotel. Great staff”
Reviewed 23 October 2013

We had a 10 night stay at this hotel during the school holidays. Having seen some of the reviews on here before we went, I'll admit to feeling a little nervous about what was waiting when we got off the coach. How wrong I was!

Arrival and Room
The main entrance to the hotel is on a side-road, and some coaches do drop off and pickup from the junction. However, this is only about 80 yards away. The reason for this is that the side road leads to a dead-end and there is nowhere for a coach to turn around. Anyway, I digress. On entering the hotel, we were greeted and checked-in in a matter of minutes. We were in Room 212 which is opposite the stairs on the 2nd floor. My first thought was "This is going to be noisy. It's by the lifts and the stairs". However, I was wrong. At no point during our stay were we disturbed by excessive noise.

The room had a bedroom and a small living area. The TV had some English channels (Sky News and CNN) . However, you're not there to watch TV, so does it really matter? Not for us. There was a kettle and a small fridge. There was also a hairdryer in the bathroom. The rooms were nicely finished and clean. The balcony we had was directly over the main entrance to the hotel, slightly off to the side of the pool and facing the kids pool. It was in a great location for sitting out at the end of the night, or chilling during the day. The balcony was joined on one side to the next room, although it's obscured by a glass screen.

There was a safe in the room, and the key was available to hire from reception. The room was also air-conditioned.

Restaurant
We were staying on an all-inclusive basis, so needless to say, we spent a fair amount of time in here. The staff were always very welcoming and did their best to make sure people were seated as quickly as possible. We'd read reviews about large queues waiting to go into the restaurant but we rarely saw a queue of any kind. The hotel does advertise when the busiest times are, so it is fairly easy to plan your meals around that. The food is generally self-service and is kept at a good temperature, so no complaints here about food being lukewarm! There was always plenty of variety on offer, with plenty of choice for vegetarians as well. Several nights saw a theme night in the restaurant as well, with Indian, Chinese and Mexican food on offer, as well as an Ibizian night. Desserts were a little hit and miss, but there was always something to tempt, along with fresh fruit. There was also a good choice of drinks, including wine, sangria and beer, which were self-service.
There is also a snack bar by the pool. The food there is basic, but more than fits the bill, especially for those people who miss breakfast. The staff working in there were always happy, despite working in really hot conditions.


Bar
The bar was open from 10.30am until 11pm. There was rarely a massive queue although at peak times you could find yourself waiting for a few minutes! The staff, again, were really friendly, and never missed a chance for banter, especially with the kids. There is a really good choice of drinks to be had, although most people seemed to be satisfied with beer or wine. The 11pm cut-off rule is fairly strictly enforced, which did cause some friction with guests. However, it’s not like people didn’t have all day to have a drink or 6. Not all drinks are included in the all-inclusive package but there is a daily cocktail on offer, which is included. Some of these were forgettable, some were moreish, and it was fun finding out!

Entertainment
During the day, there is a wide variety of activities during the day, including football, water polo, Scholen (shuffleboard), shooting, darts and pool. Most of these are run in sessions for teenagers and sessions for adults. This helped keep our teenager entertained whilst our little one could have gone to the Kids Club which is run on-site and kept the younger ones out of mischief. There is a Kids Disco in the early evening, which is followed by a live show. While we were there, there was Irish dancing, African gymnasts, Chinese gymnasts, a magician, a music quiz, a singer and the obligatory parrot shows. People have complained on here but these are the same kind of acts that have been performing in the Med for years, and the animation team work twice as hard as any I’ve seen before. I couldn’t put up with a bunch of grumpy holidaymakers with as much good humour as they do. Sol and her team worked so hard to make sure that everyone staying at the hotel had the best holiday ever. They were a real credit to the hotel. I’ve never seen a group of people so upbeat for so long. They would organise events for all age ranges all-day and then be back in the evening to either run or compere the shows.

Resort
The resort is quiet for 6 days in 7. The only exception is Hippy Market Day (Wednesday). There are a good selection of bars and restaurants for those people who want to venture off-site. The bar at the end of the road (Monty’s) shows the football for those people who need their fix (me included). There are plenty of shops and supermarkets to pick up bottles of water (handy to have in your room) or top up on suntan lotion. They’re also handy for bringing home a few presents.
The resort is a short trip away from Santa Eularia which can be reached via bus or ferry (much cheaper on the bus).


All in all this was one of the best holidays we’ve had at one of the best hotels we’ve stayed in on a package holiday. We will be back, and although we don’t normally go back to a resort the following year, we’re even considering a return in 2014.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yorkie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Durham, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2013 via mobile

Stopped at hotel for I week just as well the weather was good we had room 523 it was nice and clean maid did a great job but the drains stank you could not have stopped in the room for any length of time I reported room 4 times each time they did something to make it smell better but it never lasted to long back to the stink the hotel itself is quite alright food not to bad drink was ok if you like plastic glasses entertainment was ok plenty to do if you have children for the price we paid I have no complaints other than that room

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Morris7007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tewkesbury, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 October 2013

This is our second visit to the Azuline Atlantic in Es Canar. We came last October with all my family, this year we decided to come on our own. We only booked last minute with Jet2 and got a fabulous deal. The rooms are still spotless and are well equipped. The staff are very friendly and helpful, and we had no problems at all. The food was of a good variety and we didnt have an issue with it not being hot or there not being enough out on display. The salads are lovely and are the main meat/fish dishes. We had roast pork, grilled swordfish, paella, fresh tuna and various other dishes. The breakfasts consists of pastries, cold meats, full english, cereal and loads of fruit and yoghurts. The drinks were also of good quality, Alberto's cocktails were fabulous. The poolside snack bar offered burger, cips, jackets, salads, grilled sandwiches and hotdogs if you didnt want to visit the indoor restaurant. (Thanks to the lovely chef she was very good ) We only had to queue for no more than 2-3 mins for service in the bar and restaurant. We never had a problem getting 2 sunbeds together even in the afternoon. There were still people who put towels out and didnt use them till late afternoon !!! Just be aware that they do play waterpolo late afternoon so you may want to move further away from the shallow end of the pool as sometimes the ball does come your way.....we didnt mind though. The evning entertainment was of a good variety, the irish dancers were brilliant. We would definitley come for a return vist in the near future as we love the area, the beach in Es Canar is nice but we went to Cala Nova which is just 10 mins walk away. The Hippy market is an experience and that occurs every Wednesday.
Overall i would recommend this hotel for people who want a good value getaway and who want to have a chilled holiday. :-)

Room Tip: Ask for rooms overlooking the pool on floor 4 or 5 if you want the best views.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicky2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2013

This is a great hotel, very clean and staff very friendly. Rooms are large and spacious and very comfortable. There is a large pool however it's a bit deep for younger children but there is a seperate small children's pool next to the kids play area which was adequate. The food was good with plenty of choice. A couple of carvery nights which were excellent. Snack bar provided a good choice of food and all food at the snack bar is prepared fresh when you place your order. The kids club was fantastic and Belèn (kids club leader) was excellent with the kids. Belèn is one of the happiest people I have ever met and looks like she loves her job. Adult entertainment was led by Sol and she kept everyone busy with daily activities, she is a lovely, friendly lady and works really hard to ensure everyone is having a good time. There was no pressure to take part in the activities and if you didn't want to participate you were left alone. The resort of Es Cana has a lovely small beach with plenty of shops and bars to explore. I would not hesitate recommending this hotel to families with children, maybe not a hotel for couples due to the amount of kids running around. Es Cana is a lovely clean resort and the Hippy Market is definitely worth a visit. Overall a great holiday in a fantastic hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EileenM028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2013

This is a very good hotel. Best points were spacious, spotless rooms and cheerful, friendly staff. Food was varied and plentiful. Dont get in fernandiz's way tho cos he and his staff work like demons to keep the dining room at it's best. Entertainment and the girls who organised it were excellent. However, if you want a quiet peaceful hotel then this is not the one for you. Having said that, everything quietened down no later than 11.30 and as air con was included in the price you could close all the windows and doors to deaden the sound. Rooms overlooking the pool would probably be best and they get the sun all day. We went to the beach for the peace and the views. Sunbeds 5 euros each and same for an umbrella. No looky looky men. The hippy market is a nice 15 minute walk and well worth a visit. Take plenty of cash. Excellent live music and no hassling by vendors. Es cana is a fairly small resort but suited us as we just wanted to chill.

Room Tip: Choose a pool side room as you can hear next doors entertainment at the road side although those roo...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyce110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 19 October 2013

On arriving at the hotel I was very impressed with the hotel. Rooms were big and kept very clean,as was the rest of the hotel. The down side was really the food,ran out quick and the staff were slow to bring more out. The food was luke warm and by the time you got to your table it was cold. Then the Restaurant manager,well where do you start? On 3 occasions he pushed children out of the way,told one couple to go and queue for a table until he was ready. One night there was no spoons for deserts so I ask if he could get some more as people were waiting,he said I will bring you one,off he stormed,came back after a good 10 minutes, walked straight pass me,so I went over to get a spoon to be greeted with " You have problem?" I said you were bringing a spoon to me yet walked straight by me,at that he started being rude,so I thought there was no need for that,and I put a report in about him,and the receptionist knew straight away who I was speaking about as they had had other complaints. The following day he was told by the manager and his attitude changed. I did feel sorry for him as that night he was on his own clearing tables ,and running the restaurant. I think management should address this as I feel he was stressed, but I do not go away to be spoke to in the manner he spoke. Aparts form that the hotel was well run, and you never had to wait for drinks from the bar. Snack bar was good and food there was very hot. Even though this hotel is rated 4 star I would give it 3 stars. Hotel is close to all amenities, with transfer from airport on shuttle bus only 45 minutes. Beach close by with some good boat trips around island at good prices, Bus station 3 minute walk. Situated central for everything. Plus side, check in was very quick with friendly staff.

Room Tip: High Floors for views.
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 October 2013

Very clean hotel and pool , food same as most all inclusive ,nice staff ,good activties , good location .very good for families and couples , easy access to rest of island .
Close to bus stop .car hire reasonable , walking distance to hippy market. Good selection of bars ,cafe,s ,shops ect

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michelle366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about azuLine Hotel Atlantic

Property: azuLine Hotel Atlantic
Address: C/ S'Aljub s/n, 07849 Es Canar, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio > Es Canar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Es Canar
#4 Family Hotel in Es Canar
Price Range (Based on Average Rates): £
Hotel Class:4 star — azuLine Hotel Atlantic 4*
Number of rooms: 123
Official Description (provided by the hotel):
Child Friendly Hotel in Ibiza The Hotel Atlantic**** is located in the quiet area of Es Cana, only 200 m from the beach and close to many restaurants and bars. Modern and recently renovated with new equipment in the rooms and all public areas, the Atlantic hotel is ideal for families and couples seeking a relaxing holiday. Children can enjoy the hotel kid's area with their own pool, mini club and playground, while adults can use other facilities: gym, Finnish sauna, outdoor Jacuzzi, fresh water pool with sunbeds and parasols and a great terrace where various activities and shows take place in the evenings. Opposite the hotel, on the beach, there is a ferry service to Ibiza town and the nearby island of Formentera. Every Wednesday you can enjoy the famous Punta Arabi hippie market which is only ten minutes walk from the hotel. ... more   less 
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Also Known As:
Sirenis Hotel Es Canar
AzuLine Hotel Atlantic Ibiza/Es Canar

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