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“Fab family holiday”

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azuLine Hotel Atlantic
Ranked #5 of 14 Hotels in Es Canar
Certificate of Excellence
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fab family holiday”
4 of 5 bubbles Reviewed 5 June 2014 via mobile

Stayed here 7th-17th with my husband and 3 children (13,5,2) we all loved it,kids were entertained day an night are hotel room was a 2 bed apartment which was massive down side rancid smell.food an drinks choice was great all inclusive was really worth it here es Cana was a small but beautiful place.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Key999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 12 June 2014
Dear guest,

Thank you for taking the time to provide such a nice review about your recent stay with us in azuLine Atlantic Hotel.

We are glad to know you and your family had such a great experience with us, and we really thank you for every one of your comments.

We certainly look forward to welcoming you back on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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737 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
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English first
Glasgow
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

Stayed for 7 nights end may/beginning June. The hotel itself is very clean and modern, we stayed in a 2 bedroom apartment which was spacious with a large balcony and great view of the sea, although I know some rooms face onto the road on the other side. Staff were all very friendly and couldn't do enough to help when asked , animacion team worked hard to make entertainment enjoyable- great activities throughout the day for kids at kids pool and playroom (playroom extremely grubby though!) nighttime entertainment was enjoyable but nothing spectacular. Food was good most of the time, some meats were overcooked on a few days but I would always rather that than undercooked! Breakfast not fantastic but always a lot of choice with other meals and good variety throughout the week. Quite a small restaurant- would imagine this to be busy in high season as it seems comparatively small to the hotel size. Drinks and snacks were great- discovered halfway though week you can get cava as part of all inclusive package- nice wee treat! Lived on the cheese and ham sandwich toasties from the snackbar- all snacks were made to order which I liked. Layout of the pools isn't great- children's/baby pool up large set of stairs away from larger pool which makes it a bit awkward for getting to bar and toilets but nothing can be done about that! Very close to beach, 5 min walk. Es Cana itself a small town, not great for walking with buggies or elderly as pavements are narrow and in some parts non existent. Overall a pleasant stay and relaxing holiday

Stayed May 2014, travelled with family
Helpful?
2 Thank Caramel1287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 11 June 2014
Dear guest,

We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your opinion.

We are glad to know you had a nice holiday with us. We appreciate all of your comments regarding our faciilities, location and customer service. Your feedback is very important to us as it highlights where we need to make changes to give a perfect stay.

Again, we would like to thank you for your choice and the time taken to post your comments. We sincerely hope to have the opportunity to see you in our hotel or any of the other azuLine Hotels.
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Alfreton, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

We spent a week at the Atlantic in may half term 2014. I went with my husband and two children aged 10 and 12.

Good points:
All inclusive was very good value for money as it included a wide variety of food drinks and snacks including good quality ice cream. They even did a packed lunch if you wanted a day out.

The resort is family orientated.

It is clean and tidy.

No queues for sunbeds and no hogging allowed as you couldn't put towels on beds until 9 am and there were always plenty.

Beach close by.

Lovely resort and close to other resorts by bus and boat.

Friendly staff.

Not so good points:

All children were 12 or under (mostly younger) so not so good for teens.

Evening entertainment not so great. A bit hit and miss. Eg. Brazil night was good but parrot night was awful. I don't expect to see animals used in this way in 2014. My 10 year old son was upset by this.

Our 1 bed apartment had a single bed in it! So no one used the bedroom. I would have expected a double or two singles. We didn't have any privacy from our two children.

Wifi only worked in reception.

Overall though I was pretty impressed and would return again. It was very good value for money and the plus points far out weighed the bad points.

Stayed June 2014, travelled with family
Helpful?
2 Thank sharonjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 11 June 2014
Dear guest,

We are so happy to read your kind words following your recent stay with us at azuLine Atlantic hotel.

We appreciate your positive comments regarding our customer service and staff, we are glad they helped to make your holidays satisfactory.

We really value your recommendations regarding entertainment. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services.

Thank you for your trust and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 June 2014 via mobile

Stayed end of May 2014, We where surposed to stay at the coral beach,but when we got there the receptionist said there was no room, apparently the locks on the apartment doors where broken, we thought ok and got sent to the Atlantic hotel up near the ereso, our first impression was ok until we had something to eat it was look warm at best this was the case for the remainder of our holiday if you like all your drinks in plastic cups including tea and coffee this is the place for you. We was quite disappointed in es cane this year after being one of our favourite places

Stayed May 2014, travelled with family
Helpful?
3 Thank blimpters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 5 June 2014
Dear guest,

We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your comments on Tripadvisor.

We regret not having met your expectations. We work with efforts to make the stay of our guests as pleasant as possible, so we do regret that your experience was not entirely satisfactory.
We really appreciate your feedback, as it highlights where we need to make changes to give a perfect stay.

Thank you again for taking the time to share your experience with us. We certainly look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Stayed in this hotel half term week and had a fantastic stay. The staff were friendly and helpful, the rooms clean and the food lovely. We always managed to get sunbeds - although the main pool is a bit deep for little ones. A great location , near a sandy cove. I would highly recommend this hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluff27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 5 June 2014
Dear guest,

Thank you very much for your time and your kind words regarding your recent stay in our hotel.

We are glad to know to have had a great time in our hotel, and you have enjoyed the location and our customer service.

Thanks again for your recommendation, we are looking forward to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Stayed here for 2 weeks from 14th May 2014 . What a wonderful hotel and staff. The hotel is so clean. The maids work very hard daily ,always pleasant with a hello. .The food was delicous something different everyday always displayed beautifully. One of the Chefs appeared most nights .either carving or showing what was on offer. All the staff in the kitchen worked really hard. Reception very helpful and nothing to much trouble.to them from an extra pillow to information..Bar staff really happy worked long hours but always smiling.Entertainment team well so much energy always on the go.Just a really great holiday.
Our room which is one requested was great, had a small kitchenette,great if you had children who might need a certain diet..Had a double view over the pool and over the sea, It was large and we found the beds really comfortable.[normallly we dont] .Shower took abit of getting use too . But overall no problems . Just a great holiday thanks too all the staff for making it great.

Room Tip: We read tripadvisor and asked for room 517 which we got. as others had recommended .
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank lizbuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 2 June 2014
Dear guest,
Thank you for taking the time to provide such a thorough review about your recent stay with us in azuLine Atlantic Hotel.

We are glad to know you had such a great experience with us, and we really thank you for every one of your comments.

We are happy to read your opinion regarding our customer service. We appreciate their effort, good work and attempts to provide efficient & friendly service to each of our guests which, as a service company we feel very proud of.

Awaiting the pleasure to seeing you next season!
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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 May 2014 via mobile

We stayed at the hotel from the 14th of may to the 21st of may and we had a great time rooms and hotel very clean and staff couldnt do enough for you, the entertainment at night was ok aswell especially when you have a little one she loved the kids mini disco the entertainment staff are very good aswell they are brillant with the kids and would definitely recommend to family and friends

Stayed May 2014, travelled with family
Helpful?
5 Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 29 May 2014
Dear Samantha,

Thank you very much for taking the time to write such a nice review regarding your recent stay with us!

We are glad to hear you and your family enjoy our facilities and activities, being able to contribute to your holidays’ good memories.

We hope to welcome you again back soon!
Greetings from ibiza.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about azuLine Hotel Atlantic

Property: azuLine Hotel Atlantic
Address: C/ S'Aljub s/n, 07849 Es Canar, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio > Es Canar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Es Canar
#4 Family Hotel in Es Canar
Price Range (Based on Average Rates): £
Hotel Class:4 star — azuLine Hotel Atlantic 4*
Number of rooms: 123
Official Description (provided by the hotel):
Child Friendly Hotel in Ibiza The Hotel Atlantic**** is located in the quiet area of Es Cana, only 200 m from the beach and close to many restaurants and bars. Modern and recently renovated with new equipment in the rooms and all public areas, the Atlantic hotel is ideal for families and couples seeking a relaxing holiday. Children can enjoy the hotel kid's area with their own pool, mini club and playground, while adults can use other facilities: gym, Finnish sauna, outdoor Jacuzzi, fresh water pool with sunbeds and parasols and a great terrace where various activities and shows take place in the evenings. Opposite the hotel, on the beach, there is a ferry service to Ibiza town and the nearby island of Formentera. Every Wednesday you can enjoy the famous Punta Arabi hippie market which is only ten minutes walk from the hotel. ... more   less 
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Also Known As:
Sirenis Hotel Es Canar
AzuLine Hotel Atlantic Ibiza/Es Canar

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