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azuLine Hotel Atlantic
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Reviews (878)
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Reviewed 14 June 2014

I've just got back from here after staying for ten nights, I stayed at this hotel last year too. We are a family of 2 adults and 3 kids. The hotel itself is in a great location close to beach, bars etc. rooms are all very clean and staff are brilliant honestly can not fault the staff at all. Good entertainment for the kids and the pools are nice and clean and at the time we went we always managed to get a sunbed. Rooms were cleaned everyday so that was lovely.

OMG the food is awful for the whole ten nights we was there only one night had decent food, this was similar last year but slightly better than this year but we came as a group so this hotel was the cheapest option, in the end we ate out almost every night as it was disgusting with no choice and the kids food was just shocking. I have no idea how it is rated as a 4 star with food like that, even the bread was always stale. Luckily the pool snack bar does nice burgers and cheese toasties so our kids ate that in the day. But we just stuck to the salads in the day but beware if you are going and you are pregnant don't expect to be full of any meals at night and just eating salads in the day was not ideal.

Es cana is a lovely lovely resort and the bars and restaurants are cheap anyway so I would stay in the hotel again on a self catering basis. The people of es cana are so friendly and we love the resort. The beach is lovely too and it really is a great resort for family's.

Overall it was a great holiday but seen as we paid THOUSANDS for this hotel the food really really let's it down :(

  • Stayed: June 2014
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1  Thank Nattyb85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Just got home from this hotel, had 10 nights, me, wife and 2 children age 7 and 3.
Hotel very clean indeed. Very freindly staff too, couldnt do enough for you. Rooms very spacious too, with all amenities.
Kids entertainment also great, Valentina, Loubna and team were great with kids and also the odd games for adults to get involved in too, air rilfe shooting, pool ETC.
Night time entertainment was good, a couple let down nights though, but overall good.

Righ ok, all inclusive drinks very good, a good slection.
BUT for those on here saying food was ok, well im shocked. Food was shocking indeed, not alot of choice, very cheaply bought in ingrediants, meats, veg etc, and if something was left over from lunch, it was utilised at dinner, so re-cooked-re-warmed up food and could have gone on a day or so until it was gone.
Desserts, always "angel delight" stuff, and sliced melon.
Kids meals disgusting, if that was chicken in the nuggets, or actual meat in suasage hot dogs then im a china man! If you know the meaning MRM then you know what i mean.
I lived of tomoto and onion salad, and bread.
BUT again i would stay here and reccomend the hotel but on SC basis.
Sean

Room Tip: facing pool
  • Stayed: May 2014, travelled with family
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2  Thank Sean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 18 June 2014

Dear Sean,

Thank you very much for your opinion regarding your last stay in our hotel.

We are very pleased to see that you had a wonderful stay in our hotel, that you enjoyed our entertainment and facilities and found our customer service to your liking.

We really appreciate your comments about food; your experience as a client is a great value for us to highlight those areas where we need to improve to satisfy every client.

Our menus are made trying to satisfy the taste of a very international clientele. We have weekly tables to ensure variety. However, we continuously study possible options for improvement and take note of all your comments.

We appreciate your feedback and we hope you choose azuLine Hotels for your next visit to Ibiza.

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Reviewed 6 June 2014

We stayed here (family of 4, kids age 12 and 9) for 14 nights from 14 May . Our room was a two bedroom with small kitchen area. The hotel is very clean and the staff just couldn't do enough for you. The kids loved the entertainment and Valentina did a great job to keep them all entertained (as well as the adults).' Mr "Real Madrid" in Reception was very helpful and friendly and always wore a smile. The food was average but you could easily survive on the salads. Also feel there should have been a 14 day rotation of the menu rather than a 7 day. We also found the resort a bit too quiet but would stay again.

Room Tip: Over look the pool
  • Stayed: May 2014, travelled with family
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3  Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 12 June 2014

Dear family,

It is a pleasure for us to hear this positive review regarding your recent stay in our hotel.

We really appreciate you feedback and your kind words referring to our staff, we are glad they helped to make your holidays satisfactory. We communicate them your compliments.

Again, we would like to thank you for your choice and the time taken to post your comments. We sincerely hope to have the opportunity to see you in our hotel again or any of the other azuLine Hotels.

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Reviewed 5 June 2014 via mobile

Stayed here 7th-17th with my husband and 3 children (13,5,2) we all loved it,kids were entertained day an night are hotel room was a 2 bed apartment which was massive down side rancid smell.food an drinks choice was great all inclusive was really worth it here es Cana was a small but beautiful place.

  • Stayed: May 2014
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Thank Key999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 12 June 2014

Dear guest,

Thank you for taking the time to provide such a nice review about your recent stay with us in azuLine Atlantic Hotel.

We are glad to know you and your family had such a great experience with us, and we really thank you for every one of your comments.

We certainly look forward to welcoming you back on your next visit.

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Reviewed 4 June 2014

Stayed for 7 nights end may/beginning June. The hotel itself is very clean and modern, we stayed in a 2 bedroom apartment which was spacious with a large balcony and great view of the sea, although I know some rooms face onto the road on the other side. Staff were all very friendly and couldn't do enough to help when asked , animacion team worked hard to make entertainment enjoyable- great activities throughout the day for kids at kids pool and playroom (playroom extremely grubby though!) nighttime entertainment was enjoyable but nothing spectacular. Food was good most of the time, some meats were overcooked on a few days but I would always rather that than undercooked! Breakfast not fantastic but always a lot of choice with other meals and good variety throughout the week. Quite a small restaurant- would imagine this to be busy in high season as it seems comparatively small to the hotel size. Drinks and snacks were great- discovered halfway though week you can get cava as part of all inclusive package- nice wee treat! Lived on the cheese and ham sandwich toasties from the snackbar- all snacks were made to order which I liked. Layout of the pools isn't great- children's/baby pool up large set of stairs away from larger pool which makes it a bit awkward for getting to bar and toilets but nothing can be done about that! Very close to beach, 5 min walk. Es Cana itself a small town, not great for walking with buggies or elderly as pavements are narrow and in some parts non existent. Overall a pleasant stay and relaxing holiday

Stayed: May 2014, travelled with family
2  Thank Caramel1287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 11 June 2014

Dear guest,

We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your opinion.

We are glad to know you had a nice holiday with us. We appreciate all of your comments regarding our faciilities, location and customer service. Your feedback is very important to us as it highlights where we need to make changes to give a perfect stay.

Again, we would like to thank you for your choice and the time taken to post your comments. We sincerely hope to have the opportunity to see you in our hotel or any of the other azuLine Hotels.

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