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azuLine Hotel Atlantic
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Reviews (867)
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467 - 472 of 867 reviews
Reviewed 18 July 2014 via mobile

Stayed here for one week and could not fault much at all. After reading some bad reviews was a bit apprehensive but don't take any notice. Me, hubby and 2 kids aged 7 & 2 visited first week in July. Food was good, always a good variety on offer. Animacion team did a great job, max & valentina were full of fun for the kids! Toddler pool very secure for little ones and great for them to 'toddle' back and forth to the play park which was attached. Deeper pool for older ones was located down a set of stairs from smaller pool. Didn't have any issues with sunloungers,always plenty left. One bed apartment was very spacious on 3rd floor and quiet at night. Only issues i had were that wifi wasn't free ( 20 euros for a week) and signal was rubbish in our room. Also. - DO NOT BUY PARROT PICTURES. We paid money, were told they 'd be left at reception next morning but never received them despite the extremely helpful reception staff trying to phone the company. I think the hotel should act on this as have read previous review stating the same ( if only I'd taken notice!) 7 year old daughter was dissapointed about this. But all in all I would return here, Es Cana is a lovely resort.

Stayed: July 2014
5  Thank JuliePholidaymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 24 July 2014

Dear Julie,

Thanks for your positive review, and for choosing us for your holiday in Ibiza.

We appreciate your comments regarding our food, facilities and animation team. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services.

We would like to apologise for the discomfort about the parrot pictures company. We have asked them and they've told us that they had some problems with the printer and that was why they couldn´t give you the pictures. Please, send an email to this address, animacion@azulinehotels.com, with your personal details and we will send you the corresponding photos.

Thanks again for your time and your opinion; we are glad you and your family had a great holiday with us. We would like to see you very soon on your next visit to Ibiza!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

great hotel and staff but sad to say animacion team changed half way through and entertainment fell flat. Max and Marta had a great rapport and you could feel the fun from them Valentina was an ok compere, but wasnt around much after Marta was moved and Max was trying his best to hold it together. The replacement for Marta( Danielle) was a bunch of fun i dont think she looked as if she didnt want to be there and was so lethargic it was painful. On another note I didnt think Valentina should have been leaning over the reception desk kissing her boyfriend in front of the guests which my son saw. Get Max and Marta back on the team and liven it up again wrong person was moved. and I think most people felt the change

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 22 July 2014

Dear David,

We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your comments.

We appreciate your comments about entertainment team changes. We are aware that there is always room for improvement and that is why we make constant efforts in order to recognize areas that need special attention.

We are glad you and your family had a great holiday with us. We would like to see you very soon on your next visit to Ibiza.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We visited Azuline Atlantic 20th June to 30th. First of all, reception staff all very helpful and welcoming but....... Antonio what can I say... Every hotel should have an Antonio! Simply the best.
Caren was excellent too as were Javi and all the staff in the bar. The staff in the dining room were very hard working but understaffed for the amount of holidaymakers. We felt sorry for them.
Unfortunately cannot rate as 4star maybe a 3. Food was quite good but have had more choice elsewhere in 4 star.
Rooms were spotless the cleaners were fantastic. Eventually changed rooms from 1st floor rear because view wasn't good. Food area in buffet was small and although the food was ok we didn't think there was a great deal of choice although there was nothing bad about it. Thought the bar area could have been expanded and didn't really like the queue system. Entertainment worked hard with kids and adults alike.
A good hotel all in all but definitely, from our point of view, not a 4 star.
Judi



Stayed: June 2014, travelled with friends
4  Thank gainjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 18 July 2014

Dear Judi,
We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your comments.
We are pleased to see that you had a good holiday in our hotel, that you enjoyed our food and facilities and found our customer service to your liking.

We sincerely appreciate your comments regarding our staff and we will transmit your comments to all of them.

Thank you for your trust and honesty and we hope to see you very soon on your next holiday in Ibiza. Meanwhile you can follow us on Facebook at Azuline Hotels to know everything about Ibiza and our hotels activities.

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Reviewed 11 July 2014

Stayed in this hotel 25 - June to 9 July. Two weeks all inclusive. Four. adults and two kids 7 and 4 .Could not believe the quality of service in this hotel. The food in the all inclusive is amazing( so much choice ). Steaks , veal , tuna , lamb , pork , just some of the amazing range of high quality foods available. The negative reviews are simply unfounded.we could not find fault with the hotel. The staff are amazing. Especially the animation staff,Max ,Marta and Valentina, they work so hard to make sure every one is entertained from 11 am to 11 pm .Our room was not 100 percent perfect ,it was a ground floor room. With a small balcony. And no view ( room. 007) it was spotlessly clean and the maid was in most days. Change of towels every day. The swimming pools are brilliant the kiddie pool is located next to the playground so if kids got bored in pool they could just run about the playground in full view from your sun lounger . The all inclusive drinks ( alcoholic) were local drinks this was not an issue but if you prefer branded drinks you have the option to upgrade to better package there was never really a que at the bar at any time the longest we waited for drinks or snacks was 2 minutes. If you are a looking for a fantastic. Family friendly hotel with amazing staff. This is where you should stay. It's in a great location ie. near the beach and es Cana centre 2 mins walk. Highly. Recommended.

Room Tip: If you want a room with a view ask for one above the 2 nd floor corner rooms seem to have bigger balconies
  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
10  Thank Robbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 16 July 2014

Dear Robbie,

Thank you very much for your recent stay with us at azuLine Atlantic hotel and for taking the time to post such a positive review on TripAdvisor.

We are very pleased to see that you and your family had a wonderful stay in our hotel, that you enjoyed our food and facilities and found our location to your liking.

We appreciate your comments regarding our staff. We appreciate their effort, good work and attempt to provide efficient & friendly service to each of our guests which, as a service company we feel very proud of.
Thank you for your trust and we hope to see you and your nice family very soon. Meanwhile you can follow us on Facebook at Azuline Hotels to know everything about Ibiza and our hotels activities.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Just back from this hotel with my friend on Saturday...cannot believe the bad reviews!

Stuidio room with side sea view - fab size, kitchenette with fridge, very clean no sun on balcony in evening (so we upgraded)
1 Bedroom Apartment - Great size again, large balcony, kitchenette with fridge, free air conditioning very clean...
Food - In restaurant was always fresh and hot...only there for 4 days but nothing was repeated apart from the usual salads...could not fault the food every day had 2 meat, 1 fish and 1 Veggie option
Snacks & Drinks - Plenty selection during day at pool for snacks and all freshly prepared..burgers, pizza (2 flavours), hotdogs, chips, onion rings and drinks were very good sized measures...No complaints atall and no ques either
Sunbeds - NEVER had a problem getting one at any time of the day..plenty beds to accomodate
Entertainment - Fine for young kids up to maybe 8 years but if i had my older kids there they would have got a bit bored with it tbh. Pool during the day entertainment was fab...got everyone involved if you wanted to..."Flip flop" throwing contests, water Volleyball etc...
Overall I would highly recommend the hotel cleanliness and service was second to none for a 4* overseas hotel. :-)

Room Tip: pool view rooms get the sun in evening or sea view rooms get side pool view with sun till late afternoon, side sea view rooms shaded bl at night.
  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
9  Thank Jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this reviewResponded 16 July 2014

Dear Jackie

We are so happy to read your nice words following your recent stay with us at azuLine Atlantic hotel.
We appreciate your positive comments regarding our food, customer service and facilities.

Thank you very much for your choice and your positive review. We are glad you had such a great experience with us and hope to see you soon on your next holiday in Ibiza.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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