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“A great family holiday” 4 of 5 bubbles
Review of azuLine Hotel Atlantic

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azuLine Hotel Atlantic
Ranked #4 of 14 Hotels in Es Canar
Certificate of Excellence
Saffron Walden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A great family holiday”
4 of 5 bubbles Reviewed 3 August 2014

I recently returned from a weeks holiday with my husband & 11 year old daughter & wasn't sure what to expect reading the mixed reviews but we loved it!!
The hotel staff are lovely very friendly our only moan is the all inclusive bar is tiny & at busy times you do have to queue for a while!!
Our room was lovely, immaculately clean & cleaned daily by the maid service. Good air con too!!
The pool was fab although people did queue for sunbeds at 9am we always managed to get one!
Valentina & the entertainment team where fab & kept our daughter occupied throughout the holiday!!
The food was very well cooked but abit repetitive lots of pasta, chips & pizza but there was always something to eat!!
All in all a fab weeks holiday!!! A great family hotel!!!

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank MrsG2704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 11 August 2014
Dear guest,

We would like to thank you for choosing us as your holiday hotel as well as the time spent to send us your comments.

We are glad to hear that you and your family had a great holiday with us. We really appreciate all your comments regarding our facilities and customer service.

Thank you again for taking the time to share your experience with us. We certainly look forward to welcoming you and your family back on your next visit to Ibiza. Meanwhile you can follow us on Facebook at Azuline Hotels to know everything about Ibiza and our hotels activities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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737 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wallasey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 July 2014 via mobile

We arrived on 20th july for 10 nights, 4 adults and 3 children 9, 11 and 15. We were happy with our rooms, the maids work very hard. The food was varied and enjoyable. The entertainment staff work hard and try their best. The issues i have is the evening entertainment, out of 10 nights there was only 1 show we enjoyed. The bar closed at 11.30 and you had to either go to your rooms or find a bar outside the hotel if you didnt want to go to bed. When busy the bar staff could only serve 2 drinks per person which wasnt great when you have to get a drink for a family of 7 unless all the adults queued up at the bar which could take a while. I liked the hotel and resort but wouldnt go back to this particular hotel.

Stayed July 2014, travelled with family
Helpful?
3 Thank debster42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 6 August 2014
Dear guest,

We would like to thank you for sharing your experience about your stay at azuLine Atlantic Hotel. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services.

We are glad to hear that you and your family enjoyed our facilities and customer service. We appreciate your comments regarding bar schedule and evening entertainment, as they are a valuable tool to improve our service.

Again, we would like to thank you for your choice and the time taken to post your comments. We sincerely hope to have the opportunity to see you in our hotel or any of the other azuLine Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rutland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 31 July 2014

Previous 4* hotels have been 4* hotels, Fantastic food, table service, plenty of bar staff, roomy lifts, nice peaceful bedrooms. Well the Azuline was a big let down generally, though did have some positives. Firstly if you are offered room 105, 2nd floor, REFUSE IT, unless you want what seems a rave in the bathroom - deafening !! Not ideal with a 2 and 4 year old...forget an early night thanks to the neigbouring hotel - 50 metere's from your front door blasting music until 12.00AM !! Great rooms though I suppose.

We requested a room move, and despite being accused of being a liar by the hotel manager, we got our room move 48 hours later. We made up eventually though..........
As a big food eater, generally it was disappointing, though this is compared to what we have been used too, you could argue it was ok, though choice limited- hope you like chips !!
The lifts are more designed for a "kids only hotel" as they were very small. As a family of 4, inc a 2 and 4yr old we only just fitted in - forget your rubber rings, dinghy and buggy !!! Stairs were the preferred option on many occasion.
Now the positives - great kids pool, segregated from the adults pool - worked a treat - time to kick back your feet and lets the kids play in a very secure area. No fighting with the Germans for a sunbed, in fact you could get a bag after 9.30am - EXCELLENT !! Never had to go without a bed once !!
The kids enjoyed the mini disco, still singing the songs now ! Max was excellent, though English was not brilliant. Late evening entertainment wasn't too great. Don't have your pic taken with the parrots or the snake and iguana by the pool - Unless you have plenty of money to spare !
Local amenities were superb and right on your door step, beach 3 mins walk away.
Overall, just about ok, but sadly would not rush back.
4* facilities, yes, 4* cleanliness, yes, 4* service not really.

Room Tip: Choose one at the front of the hotel, but not above the entertainment stage, unless you like insomni...
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 6 August 2014
Dear Craig,

Thank you very much for your recent stay with us at azuLine Atlantic hotel and for taking the time to post a review on TripAdvisor.

We appreciate your positive comments regarding our facilities, cleanliness and location, as well as your nice words to our animation tea, specially Max. We have shared your comments with them to appreciate their excellent work.

We regret not having met your expectations in terms of services. We work with efforts to make the stay of our guests as pleasant as possible, so we do regret that your experience was not entirely satisfactory.

Thanks again for your time and your opinion, and we hope to give us another opportunity to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Just returned from a great family week long holiday at the Atlantic. This has to be one of the cleanest hotels we have stayed in. Staff always working so hard!! Fantastic spacious rooms with great facilities.
Pool area was brilliant and always a sun lounger so need to queue even though people do.
The entertainment team work really hard and get all the children involved. Would stay here again a great hotel!!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Hannahalessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 11 August 2014
Dear Hanna,

We are so happy to read your kind words following your recent stay with us at azuLine Atlantic hotel.

It’s a great pleasure for us to hear you enjoy so much your holidays in our hotel.

We are looking forward to welcoming you back on your next visit to Ibiza. Meanwhile you can follow us on Facebook at Azuline Hotels to know everything about Ibiza and our hotels activities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Peak
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Stayed here for a week 2 adults 1 child. The staff are all very friendly and work very hard. The hotel is always very clean. Nice sized pool although the usual with the sunbeds if you don't que in the morning its likely you will not get one. We weren't bothered as don't just like to sit around a pool all day long. Shame about the bar area being so small and having to queue all the time for drinks also the all inclusive finishes at 11pm. Wifi isn't free but plenty of places in the area that do offer it for free to customers.
The rooms are adequate and cleaned daily we were fortunate in room 118 to have a larger corner balcony with views to the side of the hotel and the pool area. We did have a problem with our shower leaking but we managed.
Don't understand the negative food reviews..... we thoroughly enjoyed all that we ate there was always a good choice of meats salads cheeses etc. Always found something tasty and filling. Beer and wine and soft drinks on draught also.
Entertainment was the usual standard, Some was good some was rubbish but there are lots of bars 2 minutes from the hotel if you want a change. The beach is also a 2 minute walk away and is lovely.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank cheryl_poplar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

Just returned after a weeks all inclusive holiday. On arrival the reception staff were brilliant, very helpful, the room was spotless, cleaned everyday to a very high standard. The food was lovely, plenty of choice, very fresh, salad bar perfect. Lovely pool area with snack bar which was great, ice-cream lollies very addictive. Bar area was great during the day, but night time was very busy, would of liked there to be another bar area for adults only, for couples like us who don't have small children. I think a self service soft drinks machine would half the waiting time at the bar area..Overall we had a great holiday & would stay here again

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 6 August 2014
Dear Claire,

Thank you very much for your recent stay with us at azuLine Atlantic hotel and for taking the time to post a review on TripAdvisor.

We are very pleased to see that you and your partner had a great holiday in our hotel, that you enjoyed our facilities and found our food to your liking.

We appreciate your comments regarding our helpful staff. We appreciate their effort, good work and attempt to provide efficient & friendly service to each of our guests which, as a service company we feel very proud of.
Thank you for your trust and we hope to see you soon on your next holiday in Ibiza. Meanwhile you can follow us on Facebook at Azuline Hotels to know everything about Ibiza and our hotels activities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, England
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

Just returned from a 7 night all inclusive with 9 others including 2 toddlers, overall it was very good and I'd certainly stay here again if visiting Es Canar.

There are a few 'issues' as well as many positives that I have detailed below:

Staff:
Excellent, very friendly and helpful, all work VERY hard to keep guests happy.

Room (1 bed apt):
Quite basic decor and a little small but cleaned daily to a high standard, shower is a bit poor, very hard to get a decent temperature on the mixer tap, also slightly dangerous as kids can easily turn water to VERY hot.
Air-Con pretty good.

Large Pool:
Excellent, lots of loungers despite those insistent on queuing at dawn with towels!

Kids Pool:
Really great, very safe with handy park next door, also kids activity room to get them out of the sun, can get busy as loungers for parents here also.

Bar Area:
Small but perfectly adequate, staff extremely busy but really great, beer and local spirits excellent, soft drinks & ice creams great also.
Bar snacks surprisingly good and convenient, my kids often had lunch here instead of main restaurant, bit odd that 'free' drinks cease at 11pm, not quite all inclusive?

Main Restaurant:
Nice and cool, really great staff and (I don't understand any negativity) REALLY great food, so much choice, salads very good and meats exceptional, roast beef is the best I've ever had!
Downside being the food needs to be hotter, I understand this is difficult to achieve but it is quite disappointing!

Entertainment:
Disappointing overall, the quiz nights are just annoying and loud, acts are of a generally poor standard, however kids mini disco is really great, can't fault hotel staff at all!

I was quite unhappy with the 'Eagles' act as I feel they were there to rip people off, the get kids to hold the birds then demand cash for the photos BEFORE you see it, they got a little shirty when we said we didn't want to buy one and are rude to anyone attempting to use their own camera, my 3 year old was upset by this!

Hotel General:
Daytime entertainment is really good, again staff work so hard and deserve huge credit.

Lifts are inadequate, far too small for the building, you wouldn't get a double buggy in, a struggle to get more than 4 people in, particularly when carrying bags, inflatables etc.

There is not enough (decent) entertainment for kids once mini disco finishes, air hockey didn't work! Pool tables are very poor quality, only a handful of arcade games all at least 10 years old, table tennis is ok but only 1 table!

Wifi a rip off also at €20 per day

To sum up, we had a great stay and would return, I'd recommend to anyone with small kids however I feel the 4* rating isn't quite right, perhaps 3.5* is more appropriate.

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank BrentmeisterGeneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marketingazuline, Director de Relaciones con Clientes at azuLine Hotel Atlantic, responded to this review, 29 July 2014
Dear Brent,

We would like to thank you for sharing your experience with us in TripAdvisor. We are happy to hear you and your family had a great stay with us.

We sincerely appreciate your positive opinion about our facilities and our team. We are glad that our staff helped to make your holidays satisfactory and we have shared your comments with all of them to appreciate their excellent work.

We really value the rest of your opinions and recommendations. As a company focused on service, we are aware of the value of our customers feedback as a tool to improvement of our services.

Finally we thank you again for your review and hope to welcome you and your family back again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about azuLine Hotel Atlantic

Property: azuLine Hotel Atlantic
Address: C/ S'Aljub s/n, 07849 Es Canar, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio > Es Canar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Es Canar
#4 Family Hotel in Es Canar
Price Range (Based on Average Rates): £
Hotel Class:4 star — azuLine Hotel Atlantic 4*
Number of rooms: 123
Official Description (provided by the hotel):
Child Friendly Hotel in Ibiza The Hotel Atlantic**** is located in the quiet area of Es Cana, only 200 m from the beach and close to many restaurants and bars. Modern and recently renovated with new equipment in the rooms and all public areas, the Atlantic hotel is ideal for families and couples seeking a relaxing holiday. Children can enjoy the hotel kid's area with their own pool, mini club and playground, while adults can use other facilities: gym, Finnish sauna, outdoor Jacuzzi, fresh water pool with sunbeds and parasols and a great terrace where various activities and shows take place in the evenings. Opposite the hotel, on the beach, there is a ferry service to Ibiza town and the nearby island of Formentera. Every Wednesday you can enjoy the famous Punta Arabi hippie market which is only ten minutes walk from the hotel. ... more   less 
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Also Known As:
Sirenis Hotel Es Canar
AzuLine Hotel Atlantic Ibiza/Es Canar

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