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“Should be rated 6 out of 5” 5 of 5 bubbles
Review of MAHAMAYA Boutique Resort

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MAHAMAYA Boutique Resort
Ranked #1 of 10 Hotels in Gili Meno
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Should be rated 6 out of 5”
5 of 5 bubbles Reviewed 9 August 2014 via mobile

Before booking, we read some reviews where people had stayed for 2 or 3 nights, and wished they stayed for longer. So we booked a whole week.

Wow. This hotel is like nothing else. It's in a quiet corner, on the quiet side of a quiet island. Just perfect to get away from it all. They don't even have a TV, which couldn't be better!

Some have said that there is not much to do on the island. They must be joking. We spent 6 days snorkelling and drinking cocktails on the beach. That's plently of activities, what more do you need?

Rooms are large and very clean. The outdoor shower is genius, water cooler in the room is a fantastic idea, and the staff are the most friendly we have ever encountered on our travels.

Big thanks to Ricky and Brown for making us feel so welcome in the restaurant, and for always having a smile on your face. The food is obviously excellent, and eating it in a beach gazebo while watching the sunset cannot be beaten.

Other highlights include Hawksbill turtles on the reef in front of the hotel, free bikes to tour the island, and a superb boat/taxi transfer from their beach to Lombok airport.

Thank you for a super week.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RobSolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We very much hope that we can welcome you back soon to MAHAMAYA this time for 2 weeks!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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627 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

We stayed for 4 nights in July and have already booked to come back over Christmas! This place is just awesome in all ways possible: location, hospitality and food.

The transfer from the airport to hotel is a bit long (2-hr car ride) but the little boat ride is 15 min max. The staff came wading into the water to welcome us and collect our luggage, and Ricky even let me borrow his slippers so that I wouldn't cut my feet on the coral!

The location, itself, can probably sell this place. Really blue waters with a lot of fish to see while snorkeling, without having to take a boat-ride anywhere! We weren't able to find turtles, but other guests say they saw them. The beach never felt crowded (sometime deserted!), though I assume the hotel was at full occupancy. Do remember to bring swim booties as the coral everywhere is quite sharp! The evenings were lovely with the red sunsets and having dinner on the beach. However, always remember to reserve a table on the beach. We didn't know the first night, but they were awesome and still accommodated us. The food at the hotel restaurant is as good as other guests have mentioned. We ate all our meals here, and even the kids' meals were excellent. We had a quick look at the other side of the island, but that seemed more like a diver/backpackers area.

The staff are amazing. Everyone was very friendly and their English is quite good if not fluent. Our 3-yr-old daughter got along with them all so well. One afternoon we were napping in the room, and I woke up to find her gone. She was hunting for seashells on the beach with one of the staff members! Obviously they are not babysitters, but it is wonderful to be around people who love children and that you don't have to worry about your child's safety. I see how this place could also be an ideal honeymoon destination, but do note that it also welcomes families.

We were in the first room by the pool (which also feels mostly deserted) and didn't notice any noise from the construction of the new rooms in the back. Those rooms will be situated around a second deeper pool which has a small bar so that you can sit in the water and enjoy a drink. Our room was large, with a king-sized bed (big enough for the 3 of us), a large bathroom and an outdoor shower. The hot water doesn't last that long and sometimes there are short power outages, but, like someone else said, Who cares?!? Everything else is so wonderful that these things don't bother you.

We had such lovely weather in July. The days were hot and sunny, but the evenings had a lovely breeze. It was much less humid than what we're used to living in Singapore. No issues with mosquitoes. I expect the weather will be different when we go back in December, but I haven't read anyone complaining about the water being unsuitable for swimming. We were so sad to leave this place, but are looking forward to returning in a few months!

Room Tip: The beach villa will probably give more privacy, but the pool suites were only a few extra steps to...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank greenskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We very much looking forward to welcoming you back to MAHAMAYA at Christmas!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

My mom and I stayed here for 2 days and it was too short! The staff were very helpful and friendly and everything about the hotel was amazing! It is located in the perfect spot - right on the beach. One can easily go snorkel by yourself and the marine life is beautiful - just remember some diving shoes because there are coral everywhere.
I am definitely going back here.
Thank you Mahamaya Resort! Staying there was one of the highlights of our trip.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Francine05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We very much hope that we can welcome you back soon to MAHAMAYA this time for 2 weeks!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Me and my daughter stayed at the Mahamaya for 2 nights in July, which we both agreed was to short. From the minute we arrived untill the last goodbye each member of the staff made us feel welcome and special. The stunning location of this beautifully designed hotel, together with the warm Indonesian hospitality was an experience I can't put into words. Thank you to everyone at the Mahamaya! The service, the rooms, the food - breakfast and dinner, the outdoor shower and the all over vibe of this hotel is excellent!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hanli750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We very much hope that we can welcome you back soon to MAHAMAYA this time for 2 weeks!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Having visited Gile Trawangan we decided to move to Gile Meno to get away from the party scene. We did not regret it and instead wished we could have stayed longer in this incredible hotel and location. We managed to get trapped on the islands following an unexpected cyclone (all the local boats were cancelled) and if it wasn't for the staff who sorted everything for us including arranging a private speed boat to take us to Lombok, a private chauffeur to Lombok airport AND the booking of our flights from Lombok to Bali, we would never have made it back on time to catch our flight home. We spent the whole journey home singing the praises for getting us out in one piece and although we expected to pay a lot of money for their trouble, their charge was extremely reasonable.

We have travelled a lot and neither myself of my partner have ever encountered staff as friendly, welcoming and helpful as those in this Mahamaya. It was also a breath of fresh air to stay in a place so peaceful and tranquil. If it's partying, tv and a big night life you're after than it might not be for you but if you want to stay somewhere which is peaceful, stunningly beautiful and an authentic desert island than this is the place. A total surprise for us as we had not pre-booked and simply stumbled upon this hidden gem!

Also-the BEST drinks/cocktails we've ever tasted: thirst quenching homemade juices during the day and the tastiest cocktails in the evening. We sat out on the beach front where we were lit by beautiful hanging baskets and served the most delicious dinner by the hotels chef. You felt like you knew the staff after only one afternoon as they were so warm and chatty, we couldn't get over their friendliness. The fact that most were locals also meant you were given some great knowledge of the best snorkelling spots to spot turtles and history of the island.

We have no connection to the owners of the hotel so we're not over-stating this review but I honestly think this is one of the best hotels I've stayed in, especially considering it's off-the-beat location and would go back in a heartbeat! Thank you so much to all the staff who helped us get back to Australia in one piece too!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Coco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We are always happy to assist with domestic transportation coordination to make the journey smoother for our guests. The weather can be a little unpredictable for a few weeks during wet season so we are happy to hear we made it easier for you.
We very much hope that we can welcome you back soon to MAHAMAYA!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Mahamaya is the place to relax, lovely rooms, delicious food and excellent snorkeling.
The staff are very friendly and relaxed.
Wonderful evening meals served tables on the edge of the beach, pre-dinner drinks whilst the sun set followed by a wide range of excellent food.
We were a family group of seven with a two year old child and we loved it.
There is a good diving outfit nearby which enabled my son in law and daughter to enjoy the underwater delights while we looked after our grandchild.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
We very much hope that we can welcome you back soon to MAHAMAYA!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
allyreeves
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Everything about the 4 nights we stayed at Mahamaya, from beginning to end, were exceptional. I initally booked the hotel through Agoda a few months earlier, but dealt with the hotel via email directly about some questions I had regarding boats/romantic meals etc...The level of service was outstanding even at this point. Everything I asked for help with they provided. They booked Blue Water express crossings for us and arranged pick up from our Ubud hotel and drop off to our Jimbaran hotel on the way back, booked the speedboat to take us from Gili T to Gili Meno (Don't let this initial extra journey put you off - it takes 5 minutes to go from one Island to the other and Gili Meno is so much more relaxed and beautiful in comparison to its busy neighbour) and organised a romantic meal as it was my partner's birthday when we were staying. My impression was excellent even before I arrived and after I did it just got better and better.

You arrive at the hotel by speedboat directly on the beach and the location of the hotel and look of the hotel is simply stunning - White coral/sand beach with sun loungers overlooking the ocean and Gili T, the design of the hotel makes little impact on it's surroundings as it is also white and not imposing, deliberately so I would guess. Our bags were taken inside for us and we were brought a complimentary Iced tea, which was delicious. The welcome from staff was lovely with everyone saying hello and introducing themselves. Our room once ready was beautiful - minimal, clean, free ice cold drinking water and a beautifully presented outdoor shower area. There's advice in your room about helping preserve water/electricity etc as this is an eco hotel which we were happy to take on board and fully support.

The next few days were just wonderful - We snorkelled in the ocean for turtles (if like us you need snorkel gear/reef shoes there is a good shop by the harbour to purchase anything you need - though there are places renting gear too and the hotel has a small supply), enjoyed a bumpy but fun horse and cart ride, watched stunning sunsets with cold beers and delicious cocktails, ate wonderful food at the hotel, spent hours reading with views to die for, kayaked in the complimentary kayaks the hotel provides and enjoyed the most delicious and romantic meal.

The quality of the food here as previously mentioned is great. We ate in the hotel for all our meals as there seemed little point going elsewhere when the quality was so good were we were. A special mention to Chef Jar and all of the staff for my boyfriend's romantic birthday meal celebration - it was wonderful, thank you! The Indonesian feast we were served up was the best food we ate anywhere in our two week holiday to Bali and Gilli Meno. The chicken satay with peanut sauce was the best by far we ate anywhere in Bali too and a tip for you - try the honey melon fruit juice and the Ginger and Lime fruit juice at the hotel - both so refreshing!

Don't think about booking here, just do it. I would go back in a minute and hopefully one day will. The level of service is unbelievable, every member of staff goes out of their way to ensure your stay is memorable and are more than willing to help you with anything at all - just ask. But more than this, the staff here clearly love working here - I spoke to one member of staff who talked passionately about how much he loved working here and I really felt this throughout my stay.
When it came time to leave staff sought you out to say goodbye and shake your hand. One member of staff came to say goodbye the night before as he knew he wouldn't be there the next day. A special thanks to Ricky, who wasn't there for our last couple of days, so we were unable to say goodbye personally, but who made a real impression with us - Thanks for all your help and organisation making my boyfriend's birthday one to really remember - he had the best time!

As mentioned in other reviews - true the electrics go off now and again and the water pressure might drop, but who cares. I cannot fathom how this could hinder your enjoyment of this most idyllic of places - Look around you, you are on one of the most peaceful and beautiful Islands in the world with a hotel team who want to do everything they can to make sure you have the most memorable of experiences. What's not to find wonderful?

I'm not one for revisiting places, but I really don't feel as if my four nights on Gili Meno was enough to completely tick it off my list yet. I hope to go back one day and when I do it will be to Mahamaya - There's nowhere else on the Island I would rather stay.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank allylreeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAHAMAYAResort, Owner at MAHAMAYA Boutique Resort, responded to this review, 19 August 2014
Dear valued guest,

Thank you so much for taking the time to write a valuable review for MAHAMAYA Boutique Resort.
It’s so nice for us to read such fantastic comments about your great experience at MAHAMAYA.

Thank you again for all your positive comments, it was a joy for our whole team to read!
Such positive reviews really do inspire our team to continue to deliver outstanding service and ensure you have a happy holiday! We were truly touched by your lovely comments about our team and your overall experience as our ultimate aim really is complete guest satisfaction.
Heartfelt thanks for such a lovely review from us and all of our team
We would welcome you back to MAHAMAYA in a heartbeat!

Warmest Regards,
MAHAMAYA Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MAHAMAYA Boutique Resort

Property: MAHAMAYA Boutique Resort
Address: Turtle Point | West Gili Meno, West Nusa Tenggara, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Meno
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Gili Meno
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — MAHAMAYA Boutique Resort 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
The meaning of MAHAMAYA is ultimate paradise. And that's exactly what you'll find at our hip, eco-friendly resort. So if you're looking for the perfect, leave-it-all-behind, luxury beach destination, we'll be delighted to welcome you to the idyllic island of Gili Meno. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Ebookers and LateRooms so you can book your MAHAMAYA Boutique Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
MAHAMAYA Boutique Resort Gili Meno, Gili Islands

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