My partner and I stayed in the terrace room for 3 nights. Staff were nice except for the 'customer relations' staff who were not helpful or friendly at all! Some other negatives would be that the towels are in such bad condition that's they're discoloured, tatty and thin. They also didn't replace them, on the second day I put them on the floor to make it obvious we wanted them changed but they took them without giving us more. Pool wasn't clean, really mouldy with dirt in the water. The ground was dirty also with cigarette butts. Not as nice as the pictures.
The beach area was really nice though, would recommend that over the pool. There are also a lot of facilities around this hotel and close to everything.
Overall I don't believe this place was worth the money but still compared to other hotels this is probably a good option for the island!
- Official Description (provided by the hotel):
- Hotel Vila Ombak, the first international hotel on the magical island of Gili Trawangan, is a place that balances the comforts of first class accommodation with the natural beauty that surrounds.The Hotel Vila Ombak features the traditional building style of Lombok, and its neighboring islands, to blend harmoniously with the island's landscape.Hotel Vila Ombak is the winner of World Travel Awards as the Indonesia's Leading Hotel 2012, Indonesia Travel & Tourism Awards as Indonesia Leading Island Resort - Lombok 2013, and World Luxury Hotel Awards 2013 as the Indonesia Leading Hotel 2013. ... more less
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- Also Known As:
- Vila Ombak Hotel
- Vila Ombak Gili Trawangan
- Hotel Vila Ombak Gili Islands/Gili Trawangan