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“the receptionist is suck”

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Tir Na Nog Gili Trawangan Accommodation
Ranked #19 of 171 Gili Trawangan B&B and Inns
Reviewed 26 November 2013

Water heater is not working at room 9 and when we complaint nothing change and the receptionist is not friendly, treat local guest with not polite, she responded with an unpleasant tone, when we asked about extrabed and breakfast, she charged us 170.000IDR for friedrice and juice, and she forced us to use extrabed,,,  we know other hotel only charged 20.000 for the breakfast,  and suggest us not to use extrabed, because their bed is large for three of us, I think this hotel not welcoming local guest!?

  • Stayed: November 2013, travelled with friends
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Thank happyricci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tirnanoggili, Owner at Tir Na Nog Gili Trawangan Accommodation, responded to this reviewResponded 2 January 2014

Hi. I'm sorry you felt this way about our staff, and am suprised to hear this as the feedback from customers is generally very good, especially regarding the reception staff.

With regards to your comments about sleeping arrangements in our hotel, each room is designed for 2 people. We can accommodate an extra person with an additional mattress on the floor. The cost incurred covers you having somewhere to sleep, breakfast and additional laundry costs and water consumption. I'm sure most people would consider $14USD quite reasonable for what you get.

I checked the water heater in room 9 after you left and it was working fine, so i'm not sure what the issue was at the time, but apologize if it affected your stay.

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165 - 171 of 359 reviews

Reviewed 5 November 2013

Moved here because some other hotel was bad. It is a simple down to earth place to stay. Room is big and spacious. Staff are friendly. Worth staying as it has everything a traveller needs. But do not expect five star service in terms of drinking water, movie channels, nice toiletries....it can be a little noisy at night because tir na nog has one of the most happening bar.

Stayed: November 2013, travelled as a couple
1  Thank Caleb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013 via mobile

Got to the gili party island and after staying in few places before in bali and paid more for less atractive accomadation this was the cheapest but yet the most comfortable and clean, we were not after a big hotel just somewhere central but clean, we had our own private terrace/garden area, spacious room that was modern and clean and outdoor bathroom all nicely decorated with slate tiles bugs were not a problem even tho it was outside and privacy was not a problem due to high walls, staff very friendly and the bar provides good food and entertainment on evening, small pool at reception but we didnt use as we like the beach ! :) we were only going to stay a few nights and decided to stay 10 ! Thanks tir na nog x

  • Stayed: September 2013
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1  Thank Jillrobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

when we first arrived at tir na nog we were a little skeptical, the outside looked a little worse for wear, it was large but not the most inviting looking place, but the second we stepped foot into our accommodation we were over the moon, the entrance was like a secret garden, with palm tree's, cute stepping stones, clothes horse and seating area. the interior was well furnished and decorated with canvas's. the bathroom was exceptional, the most beautiful bathroom me and my partner had ever stayed in....a secret oasis. we highly recommend this place to anyone, the best value for money and a great pool, please dont be put off by the exterior comment, it will blow you away

  • Stayed: October 2013, travelled as a couple
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Thank Rich892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

We chosed to stay in a Deluxe Bungalow as the difference of price was not high, and I think that it was a good choice. The best thing: the outside bathroom with the nice stone shower.... really nice and remebered those in Maldives islands. Really nice, but a pity that the strengh of the water was not very high, which would have made having a shower a bit much comfortable.

Another bad thing, at least in Room 13, is that the air-conditioner didn't work properly and as the weather was very hot, it was an annoyance.

The bed was big and very comfortable.. We had a good sleeping ....

But although these small problems, I must say that the hotel was fine. Totally recommeded. The service was very kind.

The breakfast was nice at the bar overlooking the sea.... perfect.

The swiming pool is small but very confortable. No problem to find a sunbed in the afternoon after spending a day at the beach.

Another unpleasant thing, which is quite usual in Bali and surrounding: they charge you an extra 3% if you want to pay with credit card (only VISA, no American Express). Good to know in advance.

But I recommed it.

Room Tip: The Deluxe Bungalows are really fine.
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  • Stayed: August 2013, travelled as a couple
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1  Thank Erindel66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

I was a bit wary of staying at an Irish pub with huge screens for watching sports and a “fantastic” party night every Wednesday, but the accommodation area behind the pub turned out to be a lush tropical garden far away from all the hubbub of the pub. Their restaurant was right on the beachfront with amazing morning views of Mt. Rinjani on Lombok. Breakfast was a real treat with a choice of four different menus. The staff were friendly and helpful, organizing bikes for us or snorkeling trips at no extra charge. The standard bungalows are two-storey - the rooms were tastefully simplistic with a slight ethnic flair and they had really spacious terraces. The pool, tiled in dark-blue with flourishes of bougainvillea hanging on the walls, was very relaxing, but unfortunately the water was so warm that it felt like a hot bath. In general a well-organized place that I would recommend.

Room Tip: If you take a standard bungalow, try to get the top floor - it is much lighter and airier.
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  • Stayed: September 2013, travelled as a couple
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Gili islands are different and Tir Na Nog is like them, different: taking a shower under the stars is possible here! Yes, because rooms at ground floor have the bathroom in their back, in the garden! An unique experience and privacy is guaranteed by high walls.
Rooms are spacious and the entrance is in a small garden too. Inside everything's ok, there a safe-box, tv, aircon, and all the space you need.
Breakfast is served in the bar near the beach and consists of 5 fixed meals you can choose from. Service is quite sluggish, you mustn't be in a hurry here. Staff is always ready to help.
Also, in the evening, it worths eating in their restaurant: fresh fish is served till late, very tasty!

  • Stayed: August 2013, travelled as a couple
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Thank ventofreddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tir Na Nog Gili Trawangan Accommodation

Address: West Nusa Tenggara, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 171 B&Bs / Inns in Gili Trawangan
Price Range: £30 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tir Na Nog Gili Trawangan Accommodation 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Tir Na Nog Hotel is a western owned beachfront business located on the paradise island of Gili Trawangan. We have 10 standard bungalows and 10 deluxe bungalows, all with hot, fresh water and AC. We also have a two bedroom villa located to the rear of the property. There are 4 bar areas (2 beachfront), and a large restaurant offering both local and international cuisine. Every stay includes free breakfast. Our friendly staff and great service will make your stay a memorable one. ... more   less 
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Also Known As:
Tir Na Nog Hotel Gili Trawangan
Tir Na Nog Gili Trawangan Accommodation Gili Islands

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