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“Just wasn't what we expected.”

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Wensum Valley Hotel Golf and Country Club
Ranked #1 of 1 Hotels in Taverham
Certificate of Excellence
Milton Keynes, United Kingdom
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Just wasn't what we expected.”
Reviewed 29 September 2013

We went for two nights away expecting a luxury resort and booked a honeymoon suite to really indulge. However our "honeymoon suite" was just a large corporate looking room with bland dated furnishings and a wobbly four poster bed. But to really top it off there was crinkly plastic mattress cover on our bed. Nothing discreet about it, it was a thick nasty plastic covering, not something you would expect in such an expensive room. This is what i would have expected if i was staying in a cheap b&b. When i fed back at check- out they simply advised that it was there for hygiene reasons. Well it did not work as we took it off the bed.
The spa also left a lot to desire. The swimming pool was amass with hair.
The restaurant was okay but the breakfast was hideous. You ordered items from the menu through a waitress service, my husband had a sausage which was stone cold (clearly they microwave chilled items as it was cooked through), when he told the waitress she said "oh well".
I would not recommend this place to anyone as there were absolutely no highlights except the beautiful and amazing wedding that we attended that weekend.

Room Tip: Chose a different resort.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MileeScalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • German first
  • Any
English first
Norwich, United Kingdom
1 review
Reviewed 24 September 2013

We had our wedding here in August and the service was fantastic. The staff couldn't have been more helpful, the food was amazing and the beautiful view topped it off. The rooms were large and very clean with an ensuite shower and bath. We highly recommend Wensum Valley to anyone who is planning their wedding or just looking for a hotel. Massive thank you to all of the staff who made our wedding day perfect.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holm310813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
690 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 23 September 2013

stayed here recently as part of a large corporate event . The place is clean and tidy although did have a bit of a dated feel about it .

The rooms were very 80s in style and the lack of a bath was a disappointment . Television was small for the size of the room.

The food was good value and the staff were always smiling and helpful .

Stayed September 2013, travelled on business
Helpful?
Thank coughandcath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2013 via mobile

We had our wedding here back in June and it couldn't have been more relaxed , the staff were truly amazing and the food.... well I don't think we've ever tasted food better anywhere else.. My guests all say how fantastic it was and what a great venue.
If you are planning a wedding Wensum is truly are amazing

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannahl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
1 review
Reviewed 21 September 2013

we had a beautiful, amazing wedding here.
The food was spectacular, and Hannah our wedding planner did everything and more to make our day so special.
Nothing was ever a problem.
Everything looked fantastic and was fantastic.
The honeymoon suite was just lovely and perfect for the occasion.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eastbourne
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 September 2013

Went for a golf break, from our arrival to departure the service was first rate. Our room was spacious, clean and comfortable. Our daughter and family joined us for an evening meal in the restaurant and nothing was too much trouble, the food excellent and again service with a smile. The staff in the pro shop were the same, as in the spa, everyone we encountered smiled and wished us a good, we'll certainly be going back

Room Tip: Our room was on the first floor no lift so that is the only thing I would remind people on booking
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  • Stayed September 2013, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hawkeye007Eastbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexhill-on-Sea, United Kingdom
1 review
Reviewed 17 September 2013

We cannot comment on the golf because we are not golfers but overall we found the hotel accommodation, standard of service and quality of food excellent. Very good value for money and we would certainly consider visiting again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spanglebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wensum Valley Hotel Golf and Country Club

Property: Wensum Valley Hotel Golf and Country Club
Address: Beech Avenue, Taverham NR8 6HP, England
Region: United Kingdom > England > East Anglia > Norfolk > Taverham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Taverham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wensum Valley Hotel Golf and Country Club 3*
Number of rooms: 90
Official Description (provided by the hotel):
Set in 350 acres of breathtaking Norfolk countryside you’ll have plenty to choose from at Wensum Valley Hotel Golf and Country Club. Perhaps you are thinking of taking a weekend break in Norfolk, or a Golf break in Norwich, and would like to be only 5 miles from Norwich’s nightlife, shopping and culture and just 30 minutes from the beautiful North Norfolk coastline. Our convenient location and transport links make us the perfect Norwich Airport Hotel. Whatever the purpose of your visit, anything is possible at Wensum Valley Hotel, Golf and Country Club.Wensum Valley Hotel offers 2 of the finest golf courses in Norfolk. Both 18-hole courses are free draining, meaning they are playable all year round with no temporary greens! Our 90 en-suite rooms are both comfortable and welcoming after a round on the course, fishing on the river Wensum or a day out in Norfolk. ... more   less 
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Also Known As:
Wensum Valley Hotel And Country
Wensum Valley Hotel Golf And Country Club Taverham, Norfolk, UK

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