Puerto mogan is just amazing and have booked to go back today. Would have booked the apartments again if it wasn't for rob and Lucia. We stayed in apartment 6 for 1 week. Myself my mum and my 2 year old. Travelled without my husband as he is still at uni. First booking the apartment and email from rob etc we're great he metered us at the apartment and even help us with our bags. On our 2rd day noticed a few things are feet were black from going on the balcony we would have a shower then have to wash our feet to get in bed. There were black. The travel cot all the plastic was ripped on the mattress so had to wrap it in a blanket so my little was was comfy, the draw in the twin room had no handles on and broken so couldn't use it. This actually was ok just thought abit dated and no mogan is more expensive so the £510 we paid we were ok with. Then we came home and walked in the apartment and we were paddling in 3 inches of water all the way down the hall bedroom and bathroom got my mum and little one into lounge didn't want my mum to slip as she walks badly. I rang Rob straight away he was more concerned about were it was coming from and said he would get building main thence and could I mop. I tried to but after a few minutes I came to my senses and thought I need help. Rang again and he wife answered I told her I needed help and she said they were getting someone to stop the leak. Repeated again that I was scared having my mum and little girl with me which she responded oh you are getting like that are u!!! I was so upset I'm not lazy it was my holiday and I mopped for over an hour, she finally sent the cleaner who couldn't believe the mess we were in her husband had to help took 3 of us over an hour and 6 buckets of water. We never heard anything from them after that didn't ring didn't come and check on there property we had a bed we couldn't use but nothing. They want there money and that's it. This is not a way to run a business or keep customers. I believe apartment 10 is beautiful and maintained a lot better.
- Also Known As:
- Filin Apartments Puerto De Mogan, Gran Canaria