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“Amazing colourful Hotel!”

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Cordial Mogan Playa
Ranked #1 of 3 Hotels in Puerto de Mogan
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Amazing colourful Hotel!”
5 of 5 bubbles Reviewed 12 April 2009

After reading many Reviews about the Cordial Mogan Playa I decided to chose it to celebrate my 40th birthday on the first week of February this year.
I went with my partner and our expectations were high but I have to say that both the Hotel and Puerto de Mogan itself exceded all our expectations in a fantastic way.

The overall impression of the Hotel as soon as you step in is that you’re entering a magical place such is the variety and quantity of features, colours, textures, plants & flowers, gardens of different sorts… even a Cactus garden!!
This Hotel has definitely got the WOW factor everywhere you turned to and that was one of the reasons we chose it after seeing many photos in it’s website.
The service is of top quality and we can’t praise enough all the staff who are genuinely friendly and seem to be very happy working there. Also very hard working, especially in the Restaurant.

Public Areas: fantastic seating areas, very spacious and confortable never far from tall trees (yes.. even indoors). The Reception area is amazing, surrounded by huge glass walls and ceiling is a coloured glass canopy.
The “streets” between the colourful buildings give it a very warm and village feeling mixed with water features and trees in grand scale.
These trees are also positioned in the courtyards in front of some of the bedrooms front doors which is a delightful view when you open the door to go out. Some buildings are actually built around these courtyards. In total there about 5 or 6 buildings all spread around beautiful gardens and swimming pools , some with wooden bridges.

The two main swimming pool areas are out of this world. We used all of them and never had trouble finding a sun lounger, but we always went in the afternoons. The water is magnificently warm (heated in Winter), you have to experience swimming in all that turqoise glory surrounded by montain scenery to believe it.
There’s also a couple of jacuzzis by one of the swimming pools and although one wasn’t working when we reported it the problem was soon dealt with.
Much has been said about the “sand” around areas of the swimming pools… yes, it hurts our feet but notthing that a pair of flip flops can’t resolve!

We collect/change the swimming pool towels everyday between 9am and 12pm from the Animation Team.
Some reviews mention that the high cliffs around the town/hotel obscure and shade the pools… well that is not true at all. The cliffs are far way from the hotel, enough to give plenty of space and therefore that problem simply doesn’t exist.

Bedrooms: are very spacious and again very colourful. Colour is a constant feature throughout the whole hotel, which in my view is very appealing. All the deco is of very good taste and confort. Plenty of room to store your clothes and belongings and the bathroom spacious, with a separate cubicle with the toilet. All the usual toiletries, hair dryer, fresh cleaned towels etc are there. The floor is in traditional mosaics very typical of Spain and Portugal houses as they’re much fresher. We were on the Yellow building near the second pool on the ground floor and for what we could see every one had a terrace/balcony big enough to have a table and two confy chairs plus a lining dryer. Particularly useful when the weather wasn’t that sunny and people just wanted to relax, reading a book etc

The buffet Restaurant: much has also been said about the restaurant, seating times arrangements etc.
Guests choose when check- in either to have dinner at 6:30 or at 8pm. You can swap for lunch at any time just need to inform them. From our experience we can say that these arrangements are perfect.
There’s more than one restaurant but we only used the main Buffet one and the outdoor one near the first pool which is quite spacious and pleasant. Catered for lunches and snacks.

The main buffet restaurant is huge, with many different “food islands/stations”, there is a massive work to be done in relation to clear and set up tables, and to have all organised. We chose the 8 o’clock slot and I can sincerely say that we never felt any pressure whatsover to rush eating or anything like that… and I didn’t hear anyone from the 6:30 slot complaining or feeling upset. In fact, I spoke with someone of the Management team and they say that even if someone hasn’t finished his/her meal “in time”, they would never put the person out of the restaurant. So please: be assured that it’s fine and there’s no rushing. Just enjoy as much as you can all the delicious food beautifully displayed.
Just one observation regarding this topic: no one seems to check who is on which dinning slot… which we found a bit strange.

Now… the Food! Well… where do I start? The variety and quantity of food is just amazing. Several “islands” of food each displaying a specific type. For example: salads, cold and hot, some with prawns, fish, vegetables, eggs… all cooked in several ways.
Grilled meats and fish on the spot. Many unsual dishes for british standards but truly delicious (Bacalhau- dry salted cod fish, rabit etc), various Pasta dishes, rice dishes (including Paella, spanish national dish), grilled vegetables, two or three different soups every night, a dedicated healthy “island” with many glutten free products and all very healthy.
Lots of different breads and fruits. The desserts are really mouthwatering, you really are spoiled for choice: cakes, tarts, puddings, ice creams, also many traditional desserts. You need to be mad if you don’t tried them! Absolutely delicious!

For dinner we are alocated a table which remains the same for the rest of the holiday (for breakfast we can seat wherever we want) and by the end of our stay we become friends with our waiters as they look after us so well, serving the drinks (we were on Half-Board, the drinks are paid separately) and generally making sure we were happy.
Breakfast is another delicious story of food indulgency: the usual array of cheeses, hams, presunto (typical spanish ham), mushrooms, tomatoes, bacon, pastry/croissants/cakes but also caviar (red and black), fish scandinavian style, eggs cooked in all ways, you can even order your omelettes on the spot, hot pancakes with different jams and custard, champagne, fruit juices, fruit salad , the healthy options include a huge selection of cereals, fat free cheeses and sweets with low sugar levels….. amongst many other things.
My only criticism about the restaurant is: Tea/Coffee is not included in the evening meal and there isn’t even a machine for that as far as I’m aware. And although the majority of the food is well labelled, at times we found some of the sauces didn’t have a label and they were really hard to identify.

There’s a particular delightful area of the Restaurant which is on a deck over the water garden outside… it’s a magical place to have breakfast, as we did many times including on my actual birthday. You seem to be floating on that emerald green water with a small waterfall at the back . This area is covered in glass and they put some heaters on as sometimes is a bit chilly especially early in the morning.
For my Birthday dinner the Management of the Hotel had prepared a few surprises including: free cake, free Spa entrance, free bottle of champagne by the dinner table when we arrived, a huge plant leaf with colourful petals spread on the table etc… it was a very sweet gesture of them and that shows how much attention to detail they put on their service.

The reviews I read hardly mention the Spa… I have to say that we used it on my Birthday and on the following day with the free entrance voucher. The Spa is small but fantastic with many different water jets, several jacuzzis, Finish sauna, Turkish steam sauna, ice shower etc It costs 10 euros for 2 hours and you can use all you want. Opening times 10:00am to 8:00 everyday.
The treatments list is quite extensive ranging from Swedish Massage (55 mins 60 euros), Warm Chocolate Oil Aromassage (55 mins 75 euros), Hot Stone Massage (55 mins 60 euros), Reflexology face & feet (25 mins 40 euros each), Aloe Vera Salt Scrub peelings (25 mins 30 euros) etc etc
I did the Hot Stone Massage (for the very first time) and I thoroughly recommend it. It’s done by specialist therapist and I left the room feeling so relaxed. The stones are vulcanic and flat. Delightful!

The Animation of the hotel is done by a mix of professional acts (Flamenco, acrobats etc) and the resident Animation team which provide several types of services: swimming pool towels, kids actvites, sports activiites (like the Nordic walking we did and I thoroughly recommend as it gives a fantastic view from the mountains towards the whole of Puerto de Mogan) and the evening performances, normally adatpations of Mamma Mia, Grease etc.
Although they work really hard to provide an unpretensious entertainment evening as they’re all amateurs I felt that for a Hotel of that standard they sould have more professional shows and don’t rely so much in a group of young boys and girls from as far as Finland, Holand and even Portugal who were clearly very happy to do it but it’s always an unprofessional show and guests pay a lot of money to stay there therefore deserve something better.

The use of Internet is very expensive. 2 euros for 20 minutes which go very quick. They should have internet free for guests and also Wi-Fi areas.

Puerto de Mogan is a lovely place for a traditional quiet picturesque spanish holiday. Yes, you see plenty of germans and scandinavians but for us that’s an advantage not a disadvantage as we are not british. British tourists are definitely in a minority scale in this particular resort hence the amount of good quality food restaurants. Fish and Chips & fast food outlets are not easily found here.
The famous Friday Market is a tacky affair and I can’t understand why people come from the other side of the island to go there. Ok.. it’s got some nice stalls selling handicrafts but the majority are sellers trying to rip you off with fake designer goods.

We did the Yellow Submarine trip and I must warn you that is very expensive and not worth the money as you can hardly see anything on the sea bottom. It’s about 40 euros per person for less than an hour!

The beach is a must! 9 euros for a pair of sunloungers with parasol all day. Not bad.
The water was cold but once inside it’s a very rewarding experience and quite pleasant: the scenery around is breathtaking. The water is very clean and calm.

There’s plenty of restaurants, cafes and souvenir shops dotted around the harbour. Also boats to take you to other parts of the Island. Please avoid Puerto Rico and Maspalomas (Playa del Ingles side) as it’s full of uggly buildings and cheap food outlets. Warning: this side of Maspalomas is a gay area by excelence so if you go there don’t be surprised (as we were…).

Overall this one week holiday was magnificent and I had a wonderful Birthday. The Hotel made a big impression on us and the only thing I would say to finalise this review is: you need to go there to truly appreciate this Hotel and the resort . Need to see it to believe it!

  • Stayed February 2009, travelled as a couple
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9 Thank NatyTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
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    4.5 of 5 bubbles
  • Rooms
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  • Service
    4.5 of 5 bubbles
  • Value
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  • Cleanliness
    5 of 5 bubbles
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thornton
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 April 2009

We had a lovely holiday in the Cordial Hotel. The weather was perfect, the staff pleasant and helpful, the gardens beautiful, the food good with excellent choice of hot and cold meals, freshly cooked whilst you waited at the self service grills. There was an abundance of sun loungers and umbrellas at both pools, which were large and warm with a separate smaller pool for children. There were activiites throughout each day and entertainment of an evening which was not the best we have seen but acceptable to pass an hour. I would recommend asking for a sunny balcony as not all rooms enjoyed the sun. Puerta Mogan was quiet with pretty flower lined streets and it was very pleasant to stroll round the harbour and enjoy a drink.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lewisscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberley, United Kingdom
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 24 March 2009

Even though the hotel is large,it never feels crowded.The rooms are spacious and well equipped with a choice of view over the pools on sunny or shaded sides.The staff are very friendly and attentive.We went half-board and the main restaurant was large with no queues for the buffet meals.Plenty of choice of starter and main dishes,but sometimes the latter were a little dry.Breakfast excellent with absolutely everything on offer-including bucks-fizz! The A-La-Carte restaurant within the hotel is beautifully designed and is very atmospheric.The grounds are magnificent with wonderful plants and trees-even labelled like horticultural gardens.Swimming pools are a special feature with plenty of sun-beds and shades and excellent snacks and drinks available by the pools.Evening entertainment was varied and good fun:one down-side in the show lounge was the restriction of the view in some places because of several large pillars.
Every facility one expects of a top class hotel was available,including in-house car hire.
The nearby Peurto Mogan town and harbour very pretty and well served with restaurants and bars.Overall,a wonderful place for a lovely holiday and the hotel is really worthy of an up-grade to 5 star rating.A very classy hotel.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cristerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 20 March 2009

We have just returned from a very good holiday in the Mogan Playa Hotel. The resort of Puerto de Mogan is streets ahead of its down market neighbours (Puerto Rico and Playa del Ingles). Nearly all the previous reviews were very complimentary and I have to agree with them. The evening meal could be organised a bit better but there is an a la carte restaurant in the hotel, Les Guayes, which is really superb, fine dining at its best. This restaurant is very reasonably priced and you will be allowed €15 off the bill in lieu of the regular dinner. In our case, a dinner for two which included suckling pig and a good quality Albarino wine came to €65 less €30 leaving us with ony €35 to pay - fantastic value.A pity they can't make a similar arrangement for lunchtime. Also the young animators are very enthusiastic but when the evening show is over they play very modern rock music which drives all the 'oldies' out of the lounge. A bit of Frank Sinatra, Abba, Ella Fitzgerald etc would keep the cowd around for longer. These are very small quibbles about a very good hotel.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carrigaholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 March 2009

The rooms are spacious with large bathrooms and all the required facilities - t.v., fridge, safety deposit box, phone etc. Each has a balcony or patio and is connected to other rooms in the form of a block looking on to a courtyard with plants, trees and water features.
The gardens and swimming pools are the best I have seen! (No problem getting a sunbed). There is a spa, a gym and even an archaeaology site.
The meals are buffet, but what a buffet - fresh fish and meat prepared to your personal taste while you wait and a wide selection of other dishes, salads, deserts, fruit, cheeses etc. The drinks at dinner are waiter-served and are at 'hotel' prices.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank WestYorkshireAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 March 2009

We have just returned from a 9 night holiday in this superb hotel. We have only two very small "niggles" (1) when we arrived at 3.45 in the afternoon we had to wait 35 minutes for our room to be ready, and (2)surprisingly in a large hotel there were no tea/coffee making facilities in the room. Apart from that we could not fault it. the staff are all friendly and speak excellent English. The food in the buffet style restaurant was very good, two separate sittings can have disadvantages (you are committed to the time you eat in the evening) but the advantages outweighed that - you always had the same table and same waiters, did not have to queue to wait for a table and one night when they were unable to find the half bottle of wine left from the previous night we were given a new bottle which was slightly more expensive than the missing one!
There are two excellent large pools with plenty of sun-beds and although you are encouraged not to reserve the beds (guess which nationality still did!) there was never a problem in finding one roughly where you wanted and the mattresses were thicker than we had ever seen before and extremely comfortable.
We were looking for a quiet peaceful holiday and that is exactl what we had and thoroughly enjoyed it.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank CuddlyBear46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 March 2009

best holiday hotel ever
super location and facilities, easy walking ideal for oldies like us.enjoyed every minute.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anacondaEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cordial Mogan Playa

Property: Cordial Mogan Playa
Address: Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Puerto de Mogan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cordial Mogan Playa 4*
Number of rooms: 487
Official Description (provided by the hotel):
This impressive resort represents a Canarian Village and consists of 9 different buildings. There are 487 rooms, distributed in 399 double rooms, 33 single rooms, 5 double suites and 50 junior suites. There isn't a feeling of being in a large resort - the original architecture which includes a chapel speaks for itself. All rooms are equipped with air conditioning, satellite TV with integrated DVD-player, mini bar (for supplement), safe (on charge), bathroom with hairdryer, furnished terrace or balcony and more. The total surface of 48.000 M2, includes about 10.300 M2 of subtropical garden area with two splendid swimming pools (heated in winter) and whirlpools, kid's pool, kid's playground, solarium with sun beds, mattresses, umbrellas, and pool restaurant with terrace. This luxury resort offers a buffet restaurant, a-la-carte restaurant "Los Guayres," 3 bars, Discobar, Kiosque, a meeting room, a TV room, an internet and reading room (Internet on charge), Wellness and Spa Center "Spa Inagua" (for supplement, entrance up to 18 years old) and a large variety of sport activities (bowling alley, multi-sport field, gym, ping pong, darts, boccia, garden chess, aerobics, aqua gym...). Some activities may be on charge. The Hotel Cordial Mogan Playa is a unique combination of a luxury vacational resort with an authentic Spanish atmosphere in a peaceful and beautiful surrounding. The wonderful subtropical climate allows the visitor to enjoy water sport activities and to play golf all year round. • In January 2009 opened the international Dive Company. Extra Divers is based within the hotel offering dive courses and excursions• In March 2009 the archeological park "Las Crucecitas" was inaugurated. It forms part of the hotel and shows newest remains and findings of the ancient burial grounds of the Guanches• In November 2011 opened "Hike & Bike" offering bike rental, excursions etc.• WiFi free of charge in whole hotel area. ... more   less 
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Also Known As:
Cordial Mogan Playa Hotel Puerto De Mogan
Mogan Playa
Hotel Mogan Playa
Hotel Cordial Mogan Playa
Cordial Mogan Playa Puerto De Mogan, Gran Canaria

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