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“Best place in Macau”

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Mandarin Oriental Macau
Ranked #2 of 94 Hotels in Macau
Certificate of Excellence
Reviewed 26 August 2014

Good hotel, needs work on lobby and pool area but rooms, bar, restaurant and spa unto usual high standards for MO and property is a real escape from the crazy over-crowding or places like Venetian or Grand Lisboa. Vida Loca restaurant was a fantastic!! Would recommend as base for anyone staying in Macau.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Dando_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this reviewResponded 2 September 2014

Dear Dando_London

Thank you for taking time to provide a review of your stay at Mandarin Oriental, Macau. We are very pleased to hear that our rooms, bar, restaurant and spa are of high standard and you are having a real escape experience with us. We will also look into the lobby and pool area should there be any further improvement progress in the future. Once again, thank you for choosing Mandarin Oriental, Macau and we look forward to your return to our hotel soon.

Best Regards
Ada Chio de la Cruz
Director of Marketing Communications

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Reviews (794)
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290 - 296 of 794 reviews

Reviewed 4 August 2014

An excellent hotel with highly attentive and friendly, welcoming staff. My room was on one of the upper floors, facing the Macau Tower and so had a nice view. The room was extremely comfortable and everything that could be needed was supplied. A senior staff member showed me to my room and they were always very helpful organising transport and assisting with my enquiries.

  • Stayed: June 2014, travelled on business
    • Value
    • Rooms
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2  Thank Fussy_Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this reviewResponded 7 August 2014

Dear Fussy_Reviewer

Thank you for your review and we are delighted to learn that you had a first-class experience with us and that you enjoyed our legendary service and nice view. We hope to welcome you back for another pleasant stay at Mandarin Oriental, Macau in the near future!

Best Regards
Ada Chio de la Cruz
Director of Marketing Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

I stayed for one night in this exclusive Hotel and from the very beginning at the airport to the last minute to be driven to the Ferry it was a personal and outstandig support and for me a super experience. To be greeted in your own language was like feeling at home!
The room was outstanding ( a lot of space) and the service on every level top. I surely recommend this hotel, if you like to have some luxury or a super service.

Room Tip: the view ont e water is extraordinary
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  • Stayed: July 2014, travelled solo
    • Value
    • Location
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Thank pfadi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOMAC10, Manager at Mandarin Oriental Macau, responded to this reviewResponded 22 July 2014

Dear pfadi123

I am delighted to hear that you had a Superb stay and that you enjoyed our legendary service and spacious room. We hope to welcome you back for another exquisite stay at Mandarin Oriental, Macau in the near future!

Best Regards
Ada Chio de la Cruz
Director of Marketing Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

This hotel located with a view over the Macau Tower (mine) was perfect for the night I spent there close to both the old Macau Unesco sites and Cotai (by taxi). The staff was really helpful. To be recommended!

  • Stayed: June 2014, travelled on business
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3  Thank JolRoutard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

It took some research to find a hotel in Macau _not_ being part of a casino, and I made the Madarin my pick. Instead of hordes queueing for check-in, service is swift, friendly and personal. Feels like a true 5 star! Rooms are nice and spacious. Worth to check out both restaurant and bar. If you feel like trying your luck in gambling, the MGM and Wynn are just a stroll away. Will certainly come back when again in Macau.

  • Stayed: June 2014, travelled solo
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Thank aferret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Maybe. As well as I think that the Macau Mandarin Oriental with it´s fantastic waterside location and fabulous design is a huge contribution to make this luxury hotel chain probably the best in the world.

  • Stayed: June 2014, travelled on business
    • Value
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Thank pmelo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014 via mobile

A very nice, modern and well located hotel. Staff was very nice. Rooms very spacious and luxurious. Breakfast was good but Not impressive. Another negative thing was not having free wi-fi! But On the whole I loved it and I would come back again.

Stayed: April 2014, travelled as a couple
1  Thank Ananevesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Region: China > Macau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 94 Hotels in Macau
Price Range: £142 - £566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Official Description (provided by the hotel):
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 
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