The Conrad (Hilton) is a gorgeous hotel that opened in 2012 in the newest replica of the Las Vegas "strip" in Taipa - across the bridge from Macau, where many other casinos reside. It is attached to a shopping mall shared with two other hotels and connected by a bridge to even more hotels and shopping. As Vegas replicas go, it is pretty close with seemingly hundreds of high-end stores and expensive restaurants, of course casinos, and pretty much nothing else. Fortunately it is a short distance from Taipa town for at least a taste of the local lifestyle. It is a bit far from Macau, but there are free shuttle buses to go there, or a taxi ride costing around ten bucks US.
The Conrad is stunning and the rooms are spacious, well-designed, comfortable, well appointed and stylish. The furniture and bed are high-end. You can even order from a menu of pillows they provide. Aside from the lack of a microwave or any kitchen facility, I loved the suite I was given on the 21st floor. It had a huge living/dining room, two bathrooms, a large bedroom and large bath with shower stall and spacious tub. There is also a nice "pellet" style coffee maker and complimentary milk for mornings. Everything functioned correctly except the power center that, every so often, clicked and flashed the lights in the living room. One excellent touch is the wireless router located in the room on the desk, providing a strong signal everywhere in the living quarters. Bandwidth of the internet connection was excellent too - one of the best I've experienced. While internet was included in my deluxe suite, beware that in other room grades, it is not free and in fact costs over twenty dollars per day.
The desk and concierge staff was quite excellent as well, responsive and helpful, and generally professional and well trained to provide for the needs of guests from around the world. So, in terms of the physical facilities and service, you could not ask for more. The area where it went somewhat wrong for me was the overall environment, which, like Vegas, is overrun with people, over-priced, and corporate. Gamblers will love the numerous casinos of course, and families might enjoy the shows, but there is not even a small convenience store in the entire complex where one could buy a bag of chips or pack of gum. And while the room was really well isolated and quiet at most times, there is construction under way across the road so the sounds of pile driving were heard in the mornings starting around 8:30am. And the worst part was a wild pool party held at the Hard Rock Hotel just across the way from the Conrad that happens each and every Saturday. It started early - my recollection is around 5pm - and runs until midnight, complete with thumping bass and house music that can be heard quite well inside the room! This party is so wild that the entire pool was completely drained by morning for reasons I don't even want to imagine! The hotel did offer to move me across the hall to the other side, but only for that night - too much trouble, since I'd have to move back a day later.
For luxury and good service, the hotel measured up. It is comfortable and elegant. But one has to be a fan of the Vegas casino lifestyle to enjoy the overall experience. And be prepared to make a trek to experience any of the historical areas of Macau and Taipa that make the islands so interesting.
- Official Description (provided by the hotel):
- A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more less
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