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“Sophisticated hotel”
Review of Grand Lapa Macau

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Grand Lapa Macau
Ranked #22 of 95 Hotels in Macau
Certificate of Excellence
Helsinki, Finland
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Sophisticated hotel”
Reviewed 18 June 2014

The hotel I got to enjoy the refined atmosphere. The hotel's lobby the spirit of old-fashioned atmosphere. Not a modern ultra-modern design, but timeless and luxurious one. Elegant and friendly service. The receptionist overbook room for the same price. The room had a nice view overlooking the swimming pool. I think the hotel as a whole has been awarded a five star rating. I highly recommend!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seti55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 20 June 2014
Dear seti55,

Thank you so much for your five star rating! We are so glad that you found Grand Lapa's atmosphere, decoration and service to be pleasant. Did you take a chance go swim in our pool as well? If not, be sure to try it out on your next visit to Macau!

Warm regards,
Grand Lapa, Macau
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688 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bengaluru, India
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2014

This was my home for 3 days in Macau! This is one of the best hotels i've seen in the 4 countries i've been. Just loved the ambiance of the hotel, friendly staff, good continental breakfast.

The pool area is just awesome, it feels like you are hundreds of kilometres away from the city.

If you are a shopaholic you can shop luxury fashions from the Armani, Versache etc.. (from the inside hotel stores)

Overall lovely experience! :)

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VivekVicky2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 18 June 2014
Hello VivekVicky2014,

Thank you so much for your warm words. We're really please to know our hotel is among your choice of the best hotels amongst the places you have visited! We hope to have the privilege of you staying with us again on your next trip to Macau.


- Grand Lapa Macau
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Sydney, Australia
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 June 2014

Stayed here for 2 nights.The hotel is very nice,the pool and spa are amazing.Hotel has a bus to take you to the ferry.Only think was the woman who checked us in was a bit snobby and rude but all other staff were really friendly and helpful.The buffet breakfast is so yummy.The Sands Casino/Hotel is right next door.A close walk to attractions.The rooms are big clean and so nice.Had a great stay but wish we stayed longer.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ausguy1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 18 June 2014
Hello Ausguy1605,

We're so glad that you and your family enjoyed your stay with us at Grand Lapa, Macau. What did you like most about your time here in Macau? We hope to see you again next time when you get the chance to stay longer and explore more of what our city has to offer.


- Grand Lapa Macau
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Sydney
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 June 2014

I originally chose the hotel because reviews said that it was within easy walking distance to the old town. I wouldn't agree with this assessment. It's an easy cab ride but a long walk. It is close to the Macao Museum of Art, which is definitely worth a visit. Fortunately cabs are very well priced.

The hotel rooms need refurbishing but mine was very well equipped and the turn down service was great. Very comfortable king size bed and good view. No free wifi, which was annoying because my Vodafone phone plan didn't include data roaming in Macao, only Hong Kong and China!

The spa and outside pool is very good. I was thrilled that my room rate included a free massage. The concierge staff were very helpful. They secured me a last minute ticket to the Dancing Water show at City of Dreams. Not to be missed! Also recommended a great restaurant.

The hotel has a casino, but it's not visible when you walk in the lobby, which I liked. Tucked away on the second floor. Definitely not a hotel for people wanting a flashy casino experience, but the ambience, I think, is a lot nicer. Also, you can use the Sands shuttle across the road from the Grand Lapa to visit the new casinos in Taipa.

Room Tip: High floor with a view of the water.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NicolaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 18 June 2014
Hello NicolaSydney,

Thank you so much for your review of Grand Lapa, Macau. We're happy that you found our pool and spa to be a rewarding part of your experience here in Macau. We hope to welcome you again soon!


- Grand Lapa Macau
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Hong Kong, China
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 June 2014

We chose this hotel because we wanted to stay close to the old town. The amenities also included a pool. We went over to Macau for a long weekend to visit the historic and charming old town, but took one look at
the pool and spent more time there than downtown. I would not recommend buying any internet package (object paying for this service at any 4 or 5 star hotel), as it did not work in our room. The charge was removed and Edgar, a manager, even offered a nicer room to us for the inconvenience. The service and the staff are VERY helpful and friendly. All staff we dealt with have been schooled in customer service. The rooms are a bit tired, but very clean and comfortable. We understand the rooms and part of the hotel are to under go a
major renovation later this year. We hope they do not
alter the beautiful lobby, grand staircase or mezzanine that adds beauty, charm, and tradition to this lovely hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 18 June 2014
Hello Debbie S,

Thank you so much for your recent review of Grand Lapa, Macau. We're pleased that you enjoyed the atmosphere of our hotel, and would like to thank you for the kind words regarding the services provided by our staff. We look forward to having you stay with us on your next trip to Macau.

- Grand Lapa Macau
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Hong Kong, China
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

stayed in the hotel for 1 nigh, in a,twin room. we were upgraded to a higher floor room, with very nice view. the hotel overall is great, good location, good buffet breakfast. the strongest point I consider the resort like feeling, very nice swimming pool and surrounding. nice experience for the money spent.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 398annamariak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 29 May 2014
Hello Annamaria K,

Thank you for your review and kind words! We're glad you had a relaxing stay with us, and found good value in our services and facilities. We hope to welcome you again here in Macau.
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Graz, Austria
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2014

Whenever I come to Macao I stay in the grand Lapa.
This hotel has come in the years but anyway it is clean and it has a very nice pool and gym and a very good thai restaurant in the resort ( Nam-Thai )
You probably find better places to stay in kotai but I prefer the Macao peninsula. You can pick a taxi to kotai it is cheap (5 US). You can walk to all destinations from the grand lapa, the grand lisboa is a 10 minutes walk away, the ruins of st. Pauls 20 minutes. If you like running, there is a very nice running track around the great water reservoir. ( 200 metres away from the lapa ) You should run in the early morning, or late evening ( it is safe, many people run and walk there even after dark ) because during day it is too hot/humid.

Room Tip: You should upgrade to a room on 15th floor with resort view.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank szimmermann28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review, 28 May 2014
Hello szimmermann28,

Thank you so much for your review of our hotel! We are glad you enjoyed your stay and were even able to get in a run while you were here. Our team is looking forward to welcoming you back to Macau very soon.
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Additional Information about Grand Lapa Macau

Property: Grand Lapa Macau
Address: No.956-1110 Avenida da Amizade, Macau, China
Phone Number:
Region: China > Macau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#13 Spa Hotel in Macau
#16 Family Hotel in Macau
#20 Romantic Hotel in Macau
#21 Luxury Hotel in Macau
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Lapa Macau 4.5*
Number of rooms: 416
Official Description (provided by the hotel):
Modern 18-story waterfront hotel with elegantly decorated interior, situated near the Outer Harbour seawall. ... more   less 
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Also Known As:
Grand Lapa, Macau Hotel Macau
Macau Mandarin Oriental
Mandarin Macau Peninsula
Mandarin Oriental Macau Peninsula
Macau Peninsula Mandarin Oriental

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