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“VERY NICE HOTEL”
Review of Holiday Inn Macau

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Holiday Inn Macau
Ranked #32 of 94 Hotels in Macau
Reviewed 9 July 2014

This Hotel is centrally located. Free bus shuttle service opposite to Macau Ferry Terminal and they will drop you at Macau Ferry Terminal after check-out. Walking distance to major shopping streets, money changers, 7/11 store, mobile shops, banks, local restaurants and all the big casinos. If you are Indian and looking for Indian food, then ask the staff, they will guide to Aruna's Indian Curry Restaurant (about 12 to 15 mins straight walk - right hand side, after stepping out of hotel). Rooms and bathrooms are clean and spacious. If you are travelling with kid / extra person, then ask for room with two queen beds. Taxi fare from Hotel to Venetian is approx 55 Macau Dollars. Only bad point is; they ask for USD 150 refundable deposit (per room).

  • Stayed: June 2014, travelled with family
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2  Thank ShreeJalaramTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 July 2014

It is nice and comfortable hotel. The check-in was very very fast. Lifts are for different levels so it is fast to reach your room. It in in main location of Macau. Casio lovers can enjoy all night. Online booking gets the free wifi which was paid otherwise.

  • Stayed: November 2013, travelled with friends
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Thank Amitjind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

We came from Hk airport to taipai ferry terminal, so had difficulty in reaching hotel, as the shuttle run from Hotel to Macau ferry terminal. And at Macau terminal also no sign board of Holiday Inn, the mini bus stand in the middle of the terminal so you have search for it. But the Hotel is very close to Macau ferry terminal (5-10min away). Hotel surrounding is quite ok but well connected with prominent sight seeing places, and most of them are walkable. Hotel staffs are sweet and helpful some are fluent in English. Room was small but clean. Breakfast was Ok nothing special.

  • Stayed: June 2014, travelled with family
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4  Thank kajol1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Very professional staff - reception, concierge, bell boys, room service, maids. Location very good. The breakfast good, much improved from 3 years ago, but only problem actually main problem of this hotel is they have very few non-smoking rooms. Being a Platinum member I was entitled to an upgrade but ALL their upgraded rooms are SMOKING and for someone who is very allergic this is a problem so was pleased with the deluxe room - after changing room 3 times - my room had a bad smell, not of smoking maybe it was the vent, had to ask them to vaccum at least twice a day and by the 6th day the smell was almost gone. Another big problem during my stay is they allow people to SMOKE IN THE CORRIDORS even if the floor is non-smoking and WORST OF ALL THEY SMOKE IN THE ELEVATOR and nothing happens. 90 percent of the time I took the elevator, had to wear a mask because it was terrible. In fact, I had to stop 3 Chinese guests from coming in the elevator smoking cigarettes - no monitoring on this. Spoke to hotel several times ... my only disappointment so not sure if I can recommend it to non-smoking guests.

  • Stayed: December 2013, travelled with friends
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4  Thank Bonita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMacau, Holiday Inn Macau at Holiday Inn Macau, responded to this reviewResponded 16 June 2014

Dear Bonita B,

Thank you for your kind review and support as IHG Platinum member. We are delighted by your positive comments especially on our professional staff, room service and strategic location.

We are also pleased to hear your comment on our buffet breakfast, your appreciation can definitely motivate our team to maintain and improve the quality of food and drink service in the future.

Please allow us to apologize for the cigarettes smell issues you had experience in room. We assure you the mentioned comments will be reviewed and most certainly forwarded to appropriate departments for further improvement.
Furthermore, we are incredibly sorry regarding to feedback on guests smoking in corridors and elevator even in non-smoking floors. We will review and conduct a full investigation with our team and provide appropriate ways to solve this problem as we work very hard to ensure our facilities and services to be flawless and strive to the best of our ability.
Thank you again for sharing with us about your stay, we appreciate your feedback as we are always aiming to provide better stay experience for our guests and we look forward to welcoming you back soon.

Best regards,
Holiday Inn Macau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Stayed for 2 nights midweek as a break from Hong Kong. Initial difficulty getting to hotel from ferry terminal as the mini bus did not come to the stand but remained parked in the middle of the terminal before leaving so had to wait a further 30 mins until the next one came in. This did the exact same but an attendant to me to flag it down as it passed on the main road. Bit strange!!
I was early for check in, but staff provided me with vouchers for bar and access to business centre. Upgraded to executive floor, nice spacious room, ample storage. Location close to Grand Lisboa Casino, MGM and Wynn and tourist sites. 10 mins in taxi to Cotai area for Venetian, HRC etc. Didn't use restaurant or breakfast facilities.
All staff were very helpful and attentive.
Only negative was hotel bar closing at midnight.
No issue with staying here again, but would possibly stop at HI in Cotai and come over to the 'old town' during the day.

  • Stayed: May 2014, travelled solo
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1  Thank Alan056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMacau, Holiday Inn Macau at Holiday Inn Macau, responded to this reviewResponded 9 June 2014

Dear Alan056,

Thank you for sharing with us your recent experience. We are glad that you enjoy the stay with us. And we are pleased to hear that you were able to take advantage of our strategic location.

We are also delighted by your positive comments and your recommendation especially on our friendly staff and their performance which can highly motivate our team to maintain and improve the quality of service in the future.

Please allow us to apologize for the hotel shuttle bus service and opening hours of F&B outlet issue you had experienced. We work very hard to ensure our facilities and services to be flawless and strive to the best of our ability. Therefore, your comment is duly noted and forwarded to appropriate department for future improvement.

Thank you again for your comment and we look forward to welcoming you back soon.

Best regards,
Holiday Inn Macau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

We recently stayed at the Holiday Inn Macau. We had tickets to see The House of Dancing Water at City of Dreams and we had stayed at the Holiday Inn once before. This is a lovely hotel and our room was fantastic. Breakfast was included but the comfy bed and pillows were the best. It also has a great pool and the shuttle bus from the ferry makes everything so easy.

  • Stayed: May 2014, travelled as a couple
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Thank Gen I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

Macau is really two places. If your main interest is the hyper-Vegas, stay in Cotai. But if you're there for the charm and history, the HI is a good choice, near senate square and the rest of the historic district. You have to join their stupid club to get free wifi, but that just takes a few minutes. Overall good value. And you can still get to and from Cotai for free by hopping on other hotels' shuttles :-)

  • Stayed: April 2014, travelled with family
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3  Thank Steamplayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Macau

Address: No.82-86 Rua de Pequim, Macau, China
Phone Number:
Region: China > Macau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Macau
Price Range: £74 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macau 4*
Number of rooms: 323
Official Description (provided by the hotel):
Centrally located in the new business district, the Holiday Inn Macau is the only international four-star property in this vibrant city. Close to both the Macau-Hong Kong Ferry Terminal and the city centre, the hotel is accessible by public transportation. With its recent refurbishment, the hotel has a contemporary design providing a very friendly and casual atmosphere. ... more   less 
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Also Known As:
Holiday Inn Macau Hotel Macau
Macau Holiday Inn
Holiday Inn Macau Peninsula
Macau Peninsula Holiday Inn

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