We stayed here only for a night and spent most of our time exploring Macau so we only stayed in this hotel to sleep.
The Room: We were given Room 1322, which was a pleasant surprise since it’s comfortable and quite spacious (I was expecting something small based on my experience with Hong Kong’s Dorsett Far East in 2010). The downside was that it had no view.
The bathroom came with a bathtub. It too was spacious and clean.
The Service: Though I had difficulty understanding the local staff’s English, they were smiling. They did have Filipino staff though that were very accommodating and spoke fluent English. One concierge in particular, Mark, was very helpful. He was the one who helped us with our itinerary and recommended A Lorcha, the restaurant where we had our best meal in Macau.
What I did not Like: The small lobby, which was always crowded and noisy since it's the only area with free Wi-Fi. I also found it weird that their lobby restrooms were kept locked, accessible only through guests’ key cards. This was actually not an issue until we checked out and had to use the restroom again and had to wait for a hotel staff to open the door for us, which was really inconvenient. The same lobby restrooms were also not well-kept. For the 2 days that we were there, there were always stalls with toilets that were not flushed. Though obviously some hotel guests were to blame for their lack of toilet etiquette, the hotel must do better to clean up after such guests.
My recommendation: All in all, I found Royal Hotel Macau a good hotel, but not as luxurious as its website claims. Book this hotel if you want to be just walking distance to and from Guia Fortress, Ruins of St. Paul’s and Senado Square, but if you prefer to be where the action is, find a hotel along Cotai Strip where new and truly luxurious hotels and resorts are based.
- Official Description (provided by the hotel):
- Hotel Royal Macau is an elegant hotel situated on Estrada da Vitória near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travellers, Hotel Royal Macau offers a heaven of comfort and serenity in one of Asia's most exciting cities. Hotel Royal Macau sits on the doorstep of the Guia Lighthouse, site of the first lighthouse on the Chinese coast. Within walking distance, guests of the hotel can reach Ruins of St Paul's, Vasco da Gama Monument and many other attractions in Macau. Hong Kong is only an hour away, and the Border Gate in Zhuhai is only 15-minute drive away. Well equipped with a fitness centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, Hotel Royal Macau presents the highest standards in all areas of accommodation and service. Every guest room at the hotel is beautifully appointed, using the finest furnishings in an innovative style, to create an atmosphere of contemporary luxury. Visitors who appreciate fine dining will be well catered for by the restaurants at Hotel Royal Macau. Catalpa Garden is the home of authentic Shanghai cuisine, and four individual rooms are available for the ultimate private dining experience. The hotel's FADO Portuguese restaurant features dishes from an award-winning chef who consistently delights diners with stylish Portuguese food. Royal Bakery's pastry teams are dedicated to producing delectable cakes and pastries in over 100 different flavours. Adjacent to it, Lobby Lounge is an ideal place to meet for an afternoon tea, a glass of champagne, a piece of cake, or even weekend tea buffets. Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success. Guests' comfort is always our top priority! It is our pleasure to offer assistance and information to make your experience at Hotel Royal Macau a pleasant one. Please do not hesitate to send us any enquiry or feedback by completing the form below. Our hotel representative will contact you shortly. ... more less
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- Also Known As:
- Royal Hotel Macau
- Macau Royal Hotel