I have just arrived home from a long weekend break with my family. Whilst the hotel is old they are aware of it and it is in the process of renovation. With that said the warmth of the staff at the hotel outshines any cosmetic issues. Our experience started at the ferry as we were greeted by Christian who kept us entertained for the 15 minutes we had to wait for the hotel bus. 30 minutes later we arrived at the resort. The rooms have large balconies which I understand are due to be improved with canopies, loungers and personal BBQ's. In the evening we had the pleasure of meeting Asif Bajwa, Director, F&B. He was greeting every table and listening to good and bad comments with such positivity. He also introduced us to the new Tapas menu he had started on the 3rd floor Porto Bar. We decided to try this on the last night and were very surprised. The staff were in the process of bringing out new updated furniture which is modern and comfortable. The tapas was excellent and the service impeccable thanks to Bruno, the manager and Jake who served our every need. Our kids don't really like tapas but the bar smartly offers the Lobby lounge burger menu which has 20 varieties of burger. If they add some light lounge music, candles on tables and a bit more foliage it will be a perfect place to unwind to the sound and breeze of the ocean. We mentioned to Asif that it would be nice to have a few Indian options on the breakfast buffet as their Indian food was excellent on our first night at the hotel. With comment on board he immediately offered to arrange a personal Indian breakfast at our table the next morning. True to word the staff informed us as soon as we arrived that it had been arranged and within 10 minutes Asif arrived at our table with Dahl, Saag Paneer and fresh roti. All excellent!!
Our only disappointment was when we ventured out one night to a famous Portuguese restaurant and ended up waiting over an hour for a table, drinking mediocre Sangria (Westin poolside Sangria is much better) and finally being told the one thing I wanted from the menu was not available. It was also very overpriced, so our advice would be to stay in the hotel as they have everything you need and more, all at very reasonable prices.
Other facilities we utilized were the mountain bikes, indoor and outdoor pool, and the spa which offers additional 30 minutes when you book a one hour massage.
Loved everything about the Westin Macau, will definitely return.
- Official Description (provided by the hotel):
- Grand Coloane Resort is a grand complex terracing up a mountainside with the soft rolling green expanse of the Macau Golf & Country Club's 18-hole tournament style golf course on the resort's rooftop. Altogether 208 rooms and suites, each room opens onto a private and spacious terrace with an uninterrupted full beach or ocean view of the South China Sea. The resort offers a relaxing and soothing nature view at the Cafe Panorama and the pinnacle of great dining with a splendid sea view. At the renovated Chinese Restaurant, specializing in Cantonese cuisine, it has been awarded the Hong Kong and Macau's Best Restaurants Award. The tastefully decorated Panorama Lounge and opened Poolside Bar serve a great selection of liquors and beverages in a relaxed-yet-stylish setting. The contemporary Garden Marquee at the property has become the talk of the town as it is the one and only Marquee in Macau, a unique choice from wedding to a product launch or even team building, along with all other extensive meeting and banqueting facilities to meet guests' every requirement, a place they will remember long after they leave. ... more less
- Reservation Options:
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- Also Known As:
- Westin Resort Macau Hotel Macau
- Westin Hotel Macau
- Westin Macau
- Westin Coloane