This is a short story about two soft toys. Small, chewed, beaten up, faded and worth nothing to anyone but by two year old (and therefore by proxy: his parents). They went missing after a bed sheet change... Surely no hope of them being recued from the back room logistics of a large busy hotel? I asked the housekeeper just in case.
Dropping from the sheets as they were being bundled into the back of a lorry, an unknown Grand Coloane staff member must have seen them. They must have thought to put them aside, and let their colleagues know. They must have realised, is the middle of their hot busy day that they would have been important to a guest. To a small child.
An hour after my call to the housekeeper, both teddies were back in our room.
Ok, so its a rubbish story. But if you're a parent, you know what kind of difference a that can make. Whether it is Quilt, Teddy, Blanket, Bunny, or Elsa.
And its a good metaphor for this resort. Great staff, with training to know what good service means. A relaxed child-friendly hotel, great pool(s) and small kids club. I can imagine our family coming back for long weekends a couple of times a year.
- Official Description (provided by the hotel):
- Grand Coloane Resort is a grand complex terracing up a mountainside with the soft rolling green expanse of the Macau Golf & Country Club's 18-hole tournament style golf course on the resort's rooftop. Altogether 208 rooms and suites, each room opens onto a private and spacious terrace with an uninterrupted full beach or ocean view of the South China Sea. The resort offers a relaxing and soothing nature view at the Cafe Panorama and the pinnacle of great dining with a splendid sea view. At the renovated Chinese Restaurant, specializing in Cantonese cuisine, it has been awarded the Hong Kong and Macau's Best Restaurants Award. The tastefully decorated Panorama Lounge and opened Poolside Bar serve a great selection of liquors and beverages in a relaxed-yet-stylish setting. The contemporary Garden Marquee at the property has become the talk of the town as it is the one and only Marquee in Macau, a unique choice from wedding to a product launch or even team building, along with all other extensive meeting and banqueting facilities to meet guests' every requirement, a place they will remember long after they leave. ... more less
- Reservation Options:
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- Also Known As:
- Westin Resort Macau Hotel Macau
- Westin Hotel Macau
- Westin Macau
- Westin Coloane