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“Great food, friendly service”
Review of Copa Steakhouse

Copa Steakhouse
Ranked #19 of 859 Restaurants in Macau
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 31 July 2014

My boyfriend was craving a nice steak so we were booked in at Copa by our concierge (we were staying at the MGM and were a bit surprised that he didn't recommend a spot at our hotel ;) Anyway, the setting was casual-ish but the food was high quality and I loved the open-kitchen vibe. I had a Portuguese seafood stew, which was amazing and he had a NY Strip, which was cooked well but a bit under-seasoned for our taste. They provided sauce for the steak so that made up for it a bit. Our overall experience was really good and our Filipina waitress Jo was efficient and had a lot of personality. Would definitely visit again.

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13  Thank USATravelerUAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 July 2014 via mobile

We were there with two couples and 2 kids so we were settled in a big oval table with sofa.

We ordered some salads as starters to share and they were fine, tastes fresh but nothing wow as you can expect from a salad. It took a bit long for the main courses to arrive and we started eating the more and more breads on the table. To be honest, we were not that hungry since then... The gentlemen ordered 16oz steak each while ladies go for salmon and lighter steak. Everything is good, namely steaks but the salmon is also recommended for anyone who prefers lighter food.

We decided to order wine by glass as not everyone wanted an alcoholic drink to pair the food. Plenty of choices available by glass and hubby really likes the cab sauvignon they offered.

Overall a nice restaurant but for improvement I would suggest removing the oval large tables as the waiters couldnt even serve those that are on the sofa and we needed to pass our plates on our own to the waiters.

Tips: They offer discount to Sands Club Member in which you can apply one for free in the casino. Indeed there are different tiers of membership and discount rates vary.

Enjoy Copa!

12  Thank sasa2708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

We love this place with the great food and service. However, we had a bad experience last night when we had dinner there with very poor service. We sit down for long time without any service staff approached us, when we finished the main course and no serivce at all to asked us for dessert although we raised hand to call for attention. No one clear the dishes and our wine glasses. No one refill our wine as well. After we waited for 25 minutes after we finished the main course, we raised hand to get service staff attention to get the check and it was acknowledged, but no one came with the bill after another 15 minutes. Finally, we called another service staff for the bill.
It seems that managment team and the service team are new there. They do not pay any attention to the guest table wheltehr they need any service or clearing the dish when they pass by the tables. Hoping that Copa Steakhouse will review their poor service for improvement and keep up the good work as used to be.

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5  Thank christineliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We used to come here all the time. At least twice a month. And back then (3 years) it was great. However with changes of management it went downhill fast. I haven't been in a while but reading the reviews below I had to chime in. It ain't what it used to be. Maybe I'll pay another visit soon just to make sure but last time we were there last year it was sad. The only "Steak House" where steak was not the Main show on the Menu.
The menu itself has been taken over by seafood and Portugues dishes even though there is a Portuguese restaurant people can go to right next door!
Ah well, I can only hope one day management will wake up and bring back the Steaks. Either that or rename it to the Copa Fish House!

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4  Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We were a group of 3 couples and this restaurant was recommended by one of our groups friend for the best steak you can have. And was he right - the menu is diverse offering everything from steak to chicken, seafood, ribs, with wonderful food twists that you would not think would go together. The service was excellent and could not be faulted. Very attentive staff, all speaking good English, and recommended dishes if you were having trouble deciding.
Would thoroughly recommend.

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16  Thank PamJ61302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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