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“Excellent!”

So SPA at Sofitel Macau At Ponte 16
Ranked #5 of 14 Spas & Wellness in Macau
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Owner description: Rejuvenating world traditions and French cosmetology, So SPA invites you to experience an unforgettable moment of Wellbeing and Beauty. Discover all the ingredients to sublime your natural glow; release the stresses and strains from daily life with the menu inspired by gastronomy.
Reviewed 22 February 2014

I was last week in that hotel and I never forget it : I was in the suite 1086 : I recommend to order that one in the old building renovated . I was pampered by both Marilyn and Gary , the staff of the executive 17 th floor which is directed by Amalia CAI ( a delicious lady ) : I was, unfortunately , sick and all the staff took, during my 2 days stay , care of me . I ,never ,have been considered that way : even it is a great hotel , I felt like ,in family , that why , I hope to return next time for enjoying wholly , when in good health . By the way , the last evening , we had a fantastic dinner in the CHINESE RESTAURANT : the staff, included EMILY , was famous and the peking duck was the best I ever eaten in my life ( and i had a lot in my life and in many places , all over the world ) . Run to this hotel .

1  Thank dominique P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Pablo R, Quality Assurance Manager at So SPA at Sofitel Macau At Ponte 16, responded to this reviewResponded 10 March 2014

Dear TripAdvisor Member (aka. dominique P)

Thank you for taking the time to share with us your recent stay at the Sofitel Macau at Ponte 16. We are delighted to learn that you had a magnifique stay and an unforgettable experience.

In fact, our Club Team is trained to ensure the satisfaction of every guest. We worry a lot when our guests are sick and we make everything in our hands to make their stay more comfortable and with the necessary commodities to enjoy the property.

It is great to know that the efforts and hard work of our team paid off. We will share all your comments as we are sure it will motivate them to keep up the great performance.

Yours Sincerely,
J.P. Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 27 reviews

Reviewed 14 November 2013

Possibly the nicest hotel I have stayed in!
We paid the money to join the Sofitel club and received a room upgrade, free drinks and nibbles before dinner and breakfast at the top of the hotel.
Great location, close to the tourist areas too. Hotel staff could not do enough for us, they were amazing.

Thank JamieT8175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Pablo R, Quality Assurance Manager at So SPA at Sofitel Macau At Ponte 16, responded to this reviewResponded 18 November 2013

Dear TripAdvisor Member (aka. JamieT8175)

Thank you for taking the time to share with us your recent experience at the Softiel Macau at Ponte 16. We are very excited to read such positive feedback about your stay.

Did you enjoy any spa treatment? As this is our So Spa page we would like to know more about the treatment you enjoyed!

When will you be back? Let us help you doing all the necessary arrangements and continue writing magnifique memories.

Yours sincerely,


J. P. Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile
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Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017
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Thank hellokitty868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016
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Thank Carolstar05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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