We were a party of eight who had been staying at a hotel nearby as part of a tour. Wanting to stay an extra night in Macau we found our original hotel was booked out so we had to move to what our agent assured us was a star-equivalent but in fact turned out to be an apparently early 1980's-created hawker's-market toilet.
In what appears to be a widespread method of infrastructure-creation, once the place was built it would seem absolutely no maintenance has been directed at anything other than a cursory and failing attempt at retaining a tacky, Macauian(?), gambling gloss.
*No folder in the room to advise of hotel services because..... there are no hotel services.
*No cups, no tea/coffee.
*No breakfast included.
*Only one working lift out of six+.
*Mould over every bathroom surface.
*Rusted taps and blocked drains.
*Dust so thick behind the (circ.1981) TV you could hardly identify the switch. Same under the bed.
*A toilet-bowl pedestal with ancient urine stains dribbling down around the outside.
*Surly dis-interested staff who, when asked when and where the hotel shuttle-bus (of which there were three parked outside) departed from and went to, stated "...not available. No shuttle-bus. Must take town bus. From street..."
Luckily, our previous hotel was only too happy to allow us to continue to use theirs. Significant because both were on the island of Taipa and not strictly what we were lead to believe was central Macau.
Adding insult to injury was the fact that we subsequently stayed in a hotel in Hong Kong so much better in all respects as to be beyond comparison. And for less than the $SGD130 per person we had handed over to the New Century.
Were there any pluses? Potentially....
*The beds were comfortable.
*Sheets and pillows appeared clean.
*Some reasonable views from the right rooms.
*Macau International Airport close by. The Ferry Terminal is more problematic.
- Official Description (provided by the hotel):
- Contemporary 14-story Hotel located on Taipa Island, overlooking the Pearl River. ... more less
- Also Known As:
- New Century Macau
- Hotel New Century