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“My second stay at Wynn Macau”
Review of Wynn Macau

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Wynn Macau
Ranked #17 of 94 Hotels in Macau
Certificate of Excellence
Reviewed 19 April 2013

I have just completed my second stay at Wynn Macau. There were many aspects to my current stay at the Wynn which i found disappointing.

The Wynn hotel is smaller than the mega-hotels on Taipa, so the service is more personalised. The staff at the reception are excellent, and all could speak english very well. I had booked lake view room, which has a clear view of the musical fountain. The rooms and bathroom are very clean and well appointed.

The aspects that were disappointing for me were the limited food choices in the hotel. Also the casino has really lost it's sparkle from the previous times i have visited. Most of the tables are high stakes only, so it's obvious that the Wynn management does not care if the casino is empty, as long as they have a few high rollers playing. If you compare the Wynn casino to the MGM casino across the road, the difference is huge. MGM casino is always buzzing, and they offer tables to cater for everyone. So even thou i was staying at the Wynn, i used to use the MGM casino.

Another thing i noticed this time is the security overkill in Wynn. There is a guard stationed every few metres, which really seems totally unnecessary to me. They always stare at you suspiciously when you walk past them, and can make patrons feel very uncomfortable.

I am quite a late sleeper, and on my last night i only got to bed at 6 a.m., so i was hoping to get 6 hours sleep till check-out time. At around 9 a.m. someone started knocking on my door. I was surprised as i had my Do Not Disturb sign on. At first i ignored it hoping they would go away, but then my room phone started ringing so i was forced to wake up and answer. On the line was the room service who told me that the two breakfasts i ordered were outside my door. I was shocked because i never ordered any breakfasts, and i was staying alone in my room so why would i order 2 breakfasts. I let the room service waiter in with the trolleys while we unsuccessfully tried to get to the bottom of the mystery. By now i was rather upset because i had been woken up from my sleep for absolutely no reason. I could not go back to sleep thereafter, so i was left with 3 hours of sleep on my last night at Wynn. The breakfast debacle was totally unacceptable for a hotel of Wynn's stature.

I would probably choose MGM, Starworld or Mandarin Oriental on my next visit to Macau as the atmosphere feels better in those hotels.

Stayed: April 2013, travelled solo
Thank SolskjaerZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 - 194 of 638 reviews

Reviewed 10 April 2013

this is truly a "world class" hotel in almost all respects.I have tried at least 20 hotels in macau and none come close. my only negative comment is that the Japanese restaurant in the casino is way over rated and overpriced with unfriendly sushi chefs who are unhelpful and arrogant. `skip that place.

  • Stayed: April 2013, travelled with family
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Thank travelalotBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

Free drinks in the casino combined with a useful player's card and the best blackjack rules/conditions in Macau are merely the start (too bad the minimum bets are high... 300 HKD per hand... but honestly, the house edge is so small that its fair).

The Wynn side of the property is consistently beautiful, and actually less over the top than Wynn Las Vegas (it looks more like Encore Las Vegas, especially in the casino). The restaurants, particularly Golden Flower and Il Teatro, have excellent service and memorable food. The staff almost all speak good English, and the property has a consistently high level of service and quality. Even Red 8, the casual noodle bar, is very delicious. And Cafe Encore has a great selection of Portuguese and Macanese cuisine.

Unfortunately, the Encore side of the property is tacky as all hell. Try to stay on the Wynn side, because Encore Macau is eye-gougingly tasteless (Casino Encore is like a Disco Abortion on LSD, covered in the puke of too many overly-colorful candy ravers).

But the Wynn side? Oh man, I was in a suite, and the suite was HUGE. There was JUST the right amount of red... not too much, and not too little. The bathroom was simply massive (you could fit up to seven people inside that shower!). And the view of the lake and the fountains was very nice (although the frequently hazy weather did make things a little duller). Easily these are the best rooms I've ever had in Macau (better than MGM, Venetian and Pousada de Sao Tiago.... but MGM's rooms come second, IMO).

The bars were good too. You could spend hours drinking Sinatra Smashes in the property's two bars. There are only three small bars here, but they are all good.

So, great rooms. Great service. Great food. Great casino with useful player's club. As a whole package the Wynn Macau is the best place in Macau, no question.

The problem is it is typically booked out well in advance by junket players so getting in isn't easy. Unsurprisingly, it isn't inexpensive (but it is well worth the price, especially compared to Hong Kong). And the property's layout is labyrinthe and confusing. However, this is the best "whole package" resort in Macau.

Room Tip: Stay in Wynn Tower if you don't want to strangled to death with overly magenta interior decorati...
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  • Stayed: March 2013, travelled solo
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1  Thank studiodekadent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

This is one of the best hotels we have stayed in. Here are some pro and cons at least for a family with small children.
Pros:
- Quick check in/check out service, no huge lines, good English
- GREAT room view (at least Wynn Tower, Grand Deluxe Lake View), facing the nice fountain and then part of skyline and lake
- Modern and big room, bed that could fit 2 adults and 2 kids (1 and 3 years), shower separate, big tub
- Quick room access via elevators, never crowded even if we actually were there during a Hong Kong holiday
- Spectacular 30 to 30min shows inside a hotel lobby with lights, music and moving ground/ceiling statues
- Great location for whoever is not that interested in gambling only but in historical area also
Cons:
- Price :)
- Starbucks coffee in casino area hence no access with kids

Room Tip: Lake View definitely, high floors!
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  • Stayed: April 2013, travelled with family
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1  Thank SorinMihaescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

Ultra luxurious hotel with a central location, and spacious, beautifully decorated rooms. Enjoyed a wonderful suite with a huge living room, and equally impressive bathroom. Views of Macau were outstanding, though the fountain under repair. Wasn't especially impressed with the western and Japanese restaurant onsite (service was a bit apathetic), but there are numerous dining alternatives in the surrounding area.

  • Stayed: August 2012, travelled as a couple
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Thank myangsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

simply its luxurious hotel.
full of luxurious shops.
cool Italian Restaurant.
the fountain is amazing.
staff are really helpful and friendly.
dont miss the jelly fish aquarium in Encore wynn hotel and also the dragon of luck and the golden tree.

Room Tip: Fountain view room
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  • Stayed: November 2012, travelled as a couple
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1  Thank Mazaaaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

Wynn Macau and Galaxy Macau are probably the two best hotels in Macau right now. When you first walk in, just the scent alone makes you feel you're not in China. Even the security says hello to you.

Esplanada Cafe is great for lunch. The salad is great and comes with a freshly baked bread basket. This is one of the few places in Macau that you can get a really good salad. The other would be at the Hard Rock Cafe at City of Dreams.

Il Teatro is a great Italian restaurant. Reserve a table by the window, so that you can see the fountain show. Chef Anthony is an Italian American that was transferred over by Wynn Las Vegas.

All casino games can be found here. The staff is well trained and very professional. They even have no limit Texas Hold'em poker, as well as pot limit Omaha. Wynn is one of three casinos that offer poker in Macau at this time. The other two are Venetian and the Poker King Club room at StarWorld hotel. And come mid-April, PokerStars has announced that they will open a room at City of Dreams.

If you're looking to party and drink, Wynn is not the place to be, unfortunately. I was at Twist for NYE 2006 and the place was empty until 10 mins before midnight. Then 15 mins after, the place cleared out. Needless to say, they haven't done well and had to close. There's a small lounge for casual drinks, but nothing like a party venue. If you're looking for that, you're better off at Club Cubic at City of Dreams or D2 Club at the AIA Tower or the Lion's Bar at MGM, which is right next door.

Wynn is right next to One Central, so there's a lot of shopping there.

  • Stayed: January 2013, travelled solo
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1  Thank whatsupmacau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wynn Macau

Address: Rua Cidade de Sintra, Macau, China
Phone Number:
Region: China > Macau
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#13 Romantic Hotel in Macau
#15 Business Hotel in Macau
#17 Luxury Hotel in Macau
#18 Family Hotel in Macau
Price Range: £157 - £734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Wynn Macau 5*
Number of rooms: 1007
Official Description (provided by the hotel):
As Asia's leading Las Vegas-style luxury resort, Wynn Macau and the Encore at Wynn Macau continue to raise the bar for excellence. It holds the distinct honor of being the only Resort in the world with 8 Forbes Five-Star Awards, garnering Five-Star awards for its hotel, restaurants and spas. ... more   less 
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Also Known As:
Wynn Macau Hotel Macau
Wynn Hotel Macau
Macau Wynn Hotel

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