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“Superb architecture and good ambience.”

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The Venetian Macao Resort Hotel
Ranked #14 of 94 Hotels in Macau
Certificate of Excellence
Reviewed 10 January 2014 via mobile

This is a huge hotel. Very nice architecture. Rooms are very large and can accommodate atleast 6 people. But as it's too huge it's too much to walk and little poor in service. Best casino. It also has good kids activities and many pools also. I think 3. The bus service is helpful too.

  • Stayed: October 2013
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Thank JAGATPARIKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 13 January 2014

Dear JAGATPARIKH,

Thank you for staying with The Venetian Macao Resort Hotel and for pointing out how beautifule the hotel's architecture is.
We are so glad you enjoyed your stay and found the suite to be both spacious and comfortable. As mentioned, we don't have 3 but 4 outdoors swimming pools including 1 heated pool and 1 outdoor Jacuzzi, and our entertaining children paradise playground is always very much appreciated.
I am sorry that for any instances you felt our services was not what it should have been, I will share your comments with our managers and use it as a means for training and improvements.
We look forward to welcoming you back in the near future.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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2,606 - 2,612 of 7,151 reviews

Reviewed 10 January 2014

excellent rooms
excellent food
excellent excellent what else to say
its casino is awesome
if you are planing to go please stay here or at least visit it you will find it very beautiful
and the shopping arcade in it what to say its great.

Stayed: February 2013, travelled as a couple
Thank agarwalbhupesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 13 January 2014

Dear agarwalbhupesh,

It is very rewarding to read such a wonderful review on your last visit at The Venetian Macao Resort Hotel.
We strive to deliver unforgettable experience to all our guests and we are so delighted to hear from you that we succeeded.
Your recommendation is our biggest compliment, and we sincerely look forward to serving you as host again very soon.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Room size is excellent and it's very spacious. Apart from king size bed, you have plenty of room to receive your guest in a separated hall with water view. Moreover, room service was very quick which we thoroughly enjoyed along with the family in Macau.

Room Tip: Room in north suite was excellent with water view
  • Stayed: December 2013, travelled with friends
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Thank Harikishan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 13 January 2014

Dear Harikishan2014,

We appreciate that you took the time to share with us your nice comments, about your recent visit at The Venetian Macao Resort Hotel.
We are thrilled to know that you and your family enjoyed our Euro-style spacious suite with separate living room, and that our in-room dining's consistency of attentive service exceeded your expectations.
We understand room view plays an important role of a perfect trip and we are glad you were able to enjoy our stunning Cotai view.
We look forward to welcoming you back in the not too distant future.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Venetian was our first choice when we decided to visit Macau. It has an amazing check-in system and shuttles to and from the Macau ferry pier. The hotel is huge and the rooms are beautiful. It provides guest wifi at HKD160 per night. The casino is wonderful and one can play as long as he/she wants without getting bored. The shopping area is amazing and the restaurants are top class. It's a wonderful stay. An amazing new year eve celebration was the icing on the cake.

Room Tip: Take rooms on higher floors.
  • Stayed: December 2013, travelled with family
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Thank talwarsirav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 13 January 2014

Dear talwarsirav,

We are very happy to read that you choose The Venetian Macao Resort Hotel over other properties in the city, for the New Year’s celebration.
We are so glad that you enjoyed your stay to the fullest and thank you for complementing the convenience of our free shuttle bus service, the efficiency of your checking experience and our world-class shoppes with irresistible restaurant, from authentic Macanese cuisine to Asian dishes and international flavors.
We look forward to welcoming you back soon and once again to meet your expectations.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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Reviewed 9 January 2014

Staying here is a tourist attraction in itself. as a builder I always notice minute details in construction work and this place was so well detailed it was magnificent. the room we got was huge and the staff very helpful and friendly. Would definitely stay here again.

  • Stayed: January 2014, travelled with friends
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Thank SYD_Review2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 13 January 2014

Dear SYD_Review2014,

Thank you for your wonderful review during your last visit at The Venetian Macao Resort Hotel.
We are delighted to read that you found our Euro style suite comfortable and your attention to details is very much appreciated.
We are also pleased to hear that our caring team members were able to offer efficient service during your stay.
It was our pleasure having you as guest and we look forward to your return, in the near future.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

the package of winter tour was excellent, every 30min had performance in front of the lobby and 3D projector on the wall is amazing. also the package included a voucher of ice sculpture, it was unexpected good and fun.

  • Stayed: November 2013, travelled with friends
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Thank Benita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 9 January 2014

Dear Benita H,

It was nice to read that you had a fantastic stay with our “Ice World Package” at The Venetian Macao Resort Hotel.
We are delighted that we had an opportunity to provide you with such a pleasant experience, and knowing you also enjoyed our sensational outdoor entertainments and Ice World Harbin’s replicas of DreamWorks character are an absolute plus.
We look forward to serving as your host again very soon.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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Reviewed 5 January 2014

Staying at the Venetian is an experience of a life time.The splendor and opulence that spill out the moment you reach the lobby can be experienced at every step,with beautiful suites with a living area plush with a tv,a bar and even a fax machine.The single rooms are the same with twin queen size beds.The dominance of the casino in the hotel centre draws you and is the main attraction here.Lots of walking here esp if below 21yrs.,as you cannot take a shortcut thru the casino.Language(Chinese)may prove a hindrance .All top brands have their outlets here,so no need to look elsewhere if your pocket permits

Room Tip: Chose a room closer to the canal as all the activity and escalators are nearby
  • Stayed: December 2013, travelled with family
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Thank Sapna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 6 January 2014

Dear Sapna S,

Thank you for your glowing review on your last stay at The Venetian Macao Resort Hotel.
It is our goal to ensure our guests are satisfied to the fullest, and we are pleased to read that we achieved this for you and your family, in providing such a wonderful life time's experience.
Your high recommendation is sincerely appreciated and we enthusiastically look forward to welcoming you again very soon.

With very Best Regards,

Vanessa Tanzilli – Customer Care Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Phone Number:
Region: China > Macau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Macau
#9 Spa Hotel in Macau
#9 Business Hotel in Macau
#11 Family Hotel in Macau
#14 Luxury Hotel in Macau
#15 Romantic Hotel in Macau
Price Range: £122 - £517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
Number of rooms: 3000
Official Description (provided by the hotel):
An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more   less 
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort

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