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“Unbelievable”
5 of 5 bubbles Review of MGM Macau

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MGM Macau
Ranked #27 of 95 Hotels in Macau
Certificate of Excellence
Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Unbelievable”
5 of 5 bubbles Reviewed 7 March 2014 via mobile

We stayed at the MGM Macau for 5 days at the beginning of March 2014. This hotel/Casino is just amazing. Upon arrival at the Macau ferry terminal we were greeted by a MGM concierge who assisted us with our baggage to the MGM bus. The MGM has many buses that run to and from the Macau ferry terminal and other areas of Macau, they are clean, tidy and almost brand new. At reception we were pleasantly surprised with an upgrade to a Grand suite. This room was just amazing with a huge floor layout of granite and marble. The view from our room looked over the Macau harbour and Taipa, we had 180' degree view of the harbour, It was just amazing. The staff were so friendly and helpful, in particular Serena, and most spoke English which assisted greatly. We visited the restaurant Square Eight, just off the main gaming floor. The food here was incredible, with mostly Eastern dishes available. The restaurant is open until 4am each morning, wow. Upon check-out we were assisted by two concierge staff who carried our luggage to the other side of the Casino to where the bus for the Macau ferry departs. Upon arrival at the Macau ferry terminal another MGM concierge assisted us by carrying our bags all they way into the terminal and showing us the correct ticket line to purchase our ferry tickets to Tsim Sha Tsui, Kowloon from. The service and friendliness of the MGM staff is second to none. We have been to Las Vegas over 6 times and have never been looked after like we did in Macau. We thoroughly enjoyed our time at the MGM and would highly recommend this hotel and casino to anyone looking at a visit to Macau.

Stayed March 2014, travelled as a couple
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boston, Massachusetts
Level Contributor
173 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

This espresso/pastry bar is located at the MGM near the fish tank not far from the lobby. We returned back to this place day after day (we were in Macau for 5 days) because it simply served the best espresso in a very relaxing atmosphere. After a few hours of walking around old Macau we came here to simply relax and recharge for the afternoon excursions. The service is very good and solicitous, the servers, there seem to be 2 or 3 always available, were prompt to offer water and were quick to return with the espresso. My pet peeve with most espresso bars, especially chains like Starbucks, is that they hire unskilled people to make a perfect espresso. Just having the best machines is not sufficient. Here, at the MGM, the espresso is perfectly made with the mandatory crema and with the velvety smooth taste. The MGM Patisserie has the latest espresso machines and it uses Illy espresso beans exclusively. Espresso is served in designer Illy espresso cups along with a biscotto, which unlike many places, is not stale. The desserts are very good and the snacks are also good but one should come here mainly for the espresso.

  • Stayed January 2014, travelled with family
    • Value
    • Service
Helpful?
Thank azzurri4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

We visited Macau in January and when we wanted to stay, there were no rooms available at this hotel, so had to book somewhere else but we did visit the restaurant of the hotel for dinner. The choices on the menu, quality and taste of food and the service was outstanding. The food including the dessert was freshly prepared. We would like to compliment the chef, hotel Manager for managing this hotel so well.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashleyags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

I lived in vegas and when i came to visit Macau, i was amazed!!!
I had a fabulous time, the only downfall is taking the ferry, i hate that!!!
I will definitely go back and introduce this place to my friends.
From food, gaming tables, rooms you can never go worng!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank phephot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 February 2014

Stayed in the MGM for business last Dec and was blown away by the amazing service of the hotel. From pick up at the airport to check in and the upgrade to the amazing suite, I was totally WOW'ed by their friendliness and efficiency. The staff even acceded to my request for a property tour which I find rare. While its one of the smaller casino resorts in Macau, I do love its intimacy. You don't feel lost or over awed anywhere on the property. Only complaints are that they need to improve the room amenities with plugs next to the bed and was a little irritated that by curtains could not completely close but none the less, would highly recommend it. Will be back soon!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ctl_alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

When looking for a hotel in Macau, we had two stipulations – it had to be on the island where the old town was and it had to be a casino resort for the full Macau experience.

I was a bit tardy with my bookings and missed out on my first choice but I am SO glad I did. This hotel is completely fabulous, luxurious and all-over spectacular without having the tackiness and crowds of some of the other similar hotels, particularly on Cotai Island.

The pictures on Street View make it look like it’s kind of in the middle of nowhere but it’s not. There are bars and restaurants just a minute away (try the Jack Daniels Whiskey Bar over the road, table service, dice games and karaoke) not like on the other island where you are stuck between resorts. The casino culture can get a bit sickening, especially when a lot of the tables are minimum £50 bet.

As soon as you arrive, pass the matte black Lamborghini’s parked outside, and walk through the attached shopping mall past Chanel, Marc Jacobs etc, you know you are in a top drawer place. We had a very long journey via London and Hong Kong and were delighted to discover that we had been upgraded to a Harbour View Room. It was actually jaw-dropping. I can’t see how I would ever stay in a nicer hotel room. Often in 5* establishments in Europe, they will try to sting you for every extra they can whereas here everything was offered gratis – high-speed wifi, mini bar, nibbles in the bar.

Every member of staff we encountered was a credit to their employers. Knowledgeable, friendly and efficient and go out of their way to help you. The ‘square’ inside of the hotel with the giant aquarium complete with tropical fish, stingrays and even a shark is beautiful and classy. We drank in the ABA bar a couple of times and it was elegant and tasteful with lovely staff and surprisingly well-priced, particularly at Happy Hour when it is buy one get on free. We had breakfast in the MGM Patisserie a couple of times and their pastry work was as good as anything we’ve had in France.

I don’t have enough superlatives to describe this hotel and everything about it – just stay there if you’re in Macau!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rubyglittershoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

A few months ago, I went to play in their casino for an evening and got a free Golden Lion Club player card. Then last month I got a sms message from them that I get a 1 free night stay in December. I then call a number on the card and ask their host if I can get 2 nights free. They let me! And I'm not really a high-roller.

Their casino is very nice. With the only craps table left in the Macau city area. Wynn, Grand Lisboa, L'arc, Sands, no longer have craps. Nice blackjack rules too,but there are only 2 tables and they're usually full of players.

The lunch buffet at Rossio is exellent. For $208 per person, great value, quality, and seletions. Most people go for the seafood and sushi bar, but a got a few tacos and bbq. The seatings outside is much nicer and brighter, overlooking the Aurora displays. You can also use your player card points here or any place in the resort.

The Lion's Bar night club right in the middle of the hotel is awesome. With a great live American band playing all night. The only place of it's kind in that area.

A few downsides. Check-ins after 3pm and check-out at 11am can be a bummer. And the rooms are quite average for it's reputation. Rooms at Wynn were way more impressive. But if I can get comped for free rooms, then I have no complaince.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OuijaAble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MGM Macau

Property: MGM Macau
Address: Avenida Dr. Sun Yat Sen, Macau, China
Region: China > Macau
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Macau
#11 Business Hotel in Macau
#14 Casino Hotel in Macau
#15 Family Hotel in Macau
#16 Romantic Hotel in Macau
#17 Spa Hotel in Macau
#26 Luxury Hotel in Macau
Price Range (Based on Average Rates): ££
Hotel Class:5 star — MGM Macau 5*
Number of rooms: 582
Official Description (provided by the hotel):
A beacon of style in the Macau skyline, MGM MACAU is a 154-meter tall, five-star hotel resort that reaches towards the sky, while its glass exterior reflects the hues of the South China Sea and the swell of the ocean surf.From the décor right down to the service, MGM MACAU prides itself on its fine attention to detail. Inspired by the arts, every element of the hotel is infused with a sense of creativity and style.Among its many distinguishing features, you will find the European-inspired Grande Praça, housed under a stunning glass ceiling. But there is so much more to this monument to leisure. Its world-class facilities include the award-winning Six Senses Spa, authentic art pieces, and eight signature restaurants and bars to fulfill any gastronomic cravings. MGM MACAU has also become a one-of-a kind venue for meetings and conventions, with each function area offering a distinct sense of style.Truly a work of art all of its own, MGM MACAU is the destination for world-class entertainment and style. ... more   less 
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Also Known As:
Mgm Macau Hotel Macau
Mgm Grand Hotel Macau
Mgm Grand Resort Macau

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