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“Good location, enjoyable stay”

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Radisson Blu Hotel at Disneyland Paris
Ranked #4 of 8 Hotels in Magny-le-Hongre
GreenLeadersSilver level
Reviewed 9 October 2011

We enjoyed our one night stay in the Radisson Disneyland with our seven year old granddaughter.

The hotel is well located, a six minute bus shuttle from Disneyland and the train station and away from the theme park bustle. Our room and bathroom were large and well equipped, with a relaxing view over the golf course. There is free WiFi throughout the property.

There is a well equipped pool /sauna complex and fitness area. We had a high quality dinner in the restaurant. Breakfast is a very good – but expensive – buffet and there is no practical alternative.

The staff were all cheerful and helpful.

Recommended, especially for those who would like to play golf as well as visit Disneyland and who prefer to retreat from the park atmosphere for the evening.

  • Stayed: October 2011, travelled with family
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1  Thank globaltraveller200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,141 - 1,147 of 2,815 reviews

Reviewed 8 October 2011

When we first decided to stay in this hotel, it was despite the reviews you will find on tripadvisor.
I didn't actually believe they could be that bad.
Well, the bad news is.....they are!

Although the hotel itself it great - and super location for a visit to Disney - anything other than the actual building itself.....is horrible.

Paticularily service in the Hotel restaurant is appalling. They have no clue and frankly they don't seem to care. The cost of a buffet of EUR 35 is a complete rip off - and I would strongly advice going to the nearest McDonalds instead. It will save you 95% of the bill and the quality would be double as good!

Reception - completely understaffed. One person serving (or trying to!) more than 35 people waiting....! a nightmare. There was no one else to help at all. We missed a bus because of her....

The phone in the room didn't work.
There's no mini-bar
The Swimming pool (which I thought would be a great thing for the kids) was poorly maintained and frankly dirty. Further there were NO TOWELS by the pool or changing area.....so you had to bring one from your room.

I would not ever stay here again!

Room Tip: Stay away from this hotel all together.....that's my best advice!
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  • Stayed: September 2011, travelled with family
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6  Thank Jakob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

Check very quick on Sunday pm in August. Information re timetable for shuffle bus and Paris given. Room large with double childs put up, clean with view over golf course. Breakfast very good staff friendly. Only grip would be that the shuffle bus doesnt have a sign at the railway station and its lunch break co insides with the arrival of thro train for Disney. Ticket and booking system works for the busy morning times, at night can be pot luck and people do push in. Positive stay would happily return.

Room Tip: Ask for side or back view as the front is over the car park.
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  • Stayed: August 2011, travelled with family
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2  Thank pinkjackie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

Myself and my boyfriend stayed here for five nights, wed-mon. We chose this hotel as we were going to disneyland for 2 days and paris. It is very near disneyland. We hired a car, therefore did not use the free shuttle bus provided. However, we always saw the shuttle bus outside and it was never packed, it is a mini-bus, so must get packed easily during high-season. You have to reserve it the night before. Driving to disney was 5 mins. away. The hotel itself has beautiful surroundings, a golf course. Our room was looking onto a lower roof on the first floor. It was quiet. We could see a few rides from Walt Disney Studios from our bedroom (far away). We were checked in fast enough as there was no queue. The room was lovely and big. Loads of space for clothes and a very nice bathroom. The only thing that lets this hotel down is the staff. Service was very poor. The staff at breakfast were not very helpful. We had five breakfasts, not once where we asked if we would like any coffee or something other than the buffet? i.e. an omelette or something. I didn't want to ask them as they seemed like they couldn't be bothered chatting away to themselves. The breakfast got pretty boring after 5 days. There was one nice man, ( no nametag) who showed us our table 2 out of the 5 days. The last morning we were shown to a dirty table though. The breakfast was so-so. They never really topped things up so my advice would be to get there early. The cleaning staff were friendly and did a good job of the rooms, although we did find an item of clothing belonging to whoever stayed before us in the wardrobe (or before them?!). We handed it back at reception on check-out ( no apology). There were two trays left in the corridor for a full day and an empty glass for 3 days which we moved out for them to see (nobody hoovering?). Receptionists were ok. We had an altercation with 'Sara'. We had only planned to stay 3 nights, so made that reservation before we left. We then decided to stay a further 2 nights, therefore made a second reservation. We wanted to see on the third night if we could stay in the same room for further two nights. Sara was dealing with us, however she was insisting that we pay (my boyfriend thought he paid the first night, but the female receptionist only pre-authorised his card, her mistake, not ours), you would think that would be fine but Sara was really rude saying we had to pay, that we had the wrong card and she tried to charge us an extra day. My boyfriend was more than willing to pay, but she kept going on about paying 'today'. My boyfriend had to tell her 3 times that the price on the receipt was correct and that he was paying no more. She fiddled on her computer for five seconds and realised she was wrong. We paid, that was that, a big drama over something which should have been so simple. We didn't eat at the hotel or drink as we had a car and ate in Paris. The bar had no atmosphere either, there is a fireplace which could be cosy, but was never lit. Used the pool once, was ok. You need to bring your own towels. Leisure centre reception very dull looking. They could really jazz it up with a few towels or something?! Spa was not advertised in room, neither was disneyland. Hotel guide was missing pages. Spa was advertised in elevator, with some sticky flowers put there by a child I presume, which no staff bothered cleaning. The staff need to be re-trained seriously. Basically the quick version is, if you are using the hotel for disneyland paris it is fine, very close and close to V'al D'europe shopping centre also. Just ignore the staff and you will be fine.

Room Tip: You could ask but I doubt they'd care.
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  • Stayed: September 2011, travelled as a couple
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Thank mel0685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

Booked the family villa - it was not ready when we reached at 3:00pm - gave us an alternate - an accessible villa ( meant for handicaps ) .

The airconditioning was not working and the staff was not bothered to sort out the problem even after informing them.

There seems to be too many people staying in this property as there is always a queue at the reception either for check in or check out. Very bad service.

The property is nice though. The villa size was nice and big.

Room Tip: The top floor on the villa does have very effective air conditioning.
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  • Stayed: July 2011, travelled with family
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1  Thank Faisal333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

We visited EuroDisney again with our 4 year old for her birthday since we had annual tickets
Again drove to the hotel. Recommend you have a car if you plan to stay here.

Check in was fine.
Bedroom was big and sufficiently clean as expected (Reason why we like staying here)
It's quiet and away from crowds and noisiness around Disneyland
We tried the indoor hotel pool - it was pretty clean but a tad small since it seemed crowded by the time 4-5 families were hanging around the pool. It was a bit of a struggle to find out where the pool towels were as well since there were no staff hanging around there at 3-4pm in the afternoon.
The breakfast food was ok but the service was atrocious:
1. The booking on the room did not include my toddler so some of the staff chose to exclude her from getting cutlery etc. just because she was not on the sheet! Note kids are usually free under a certain age in the hotel.
2. There seemed to be some strange racial profiling happening - since my husband has a middle eastern appearance, we were all sent to the back of the dining area in the dark away from the windows with views overlooking the park. All other middle eastern type families were also shoved into the back in the dark. This didn't happen just once, but twice so it was getting a bit of a joke. We decided to specifically request the guy showing us to our table if we could get one of the tables by the window instead. He became really frustrated and angry with us because he didn't want to give us the table but gave in since we persisted about getting a table near the windows (There were quite a few clean tables there)

When we checked out we requested to speak to the manager about our concern about the service at breakfast. Manager made us wait 30 minutes before he bothered to appear so that was another insult.

We generally don't mind staying at this hotel for the hotel room size and cleanliness and it's quiet but no sure if it's worth the bad service.

  • Stayed: April 2011, travelled with family
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2  Thank Blurpyblurp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2011

Apparently there are two different streets in Paris with the name Rue de la Mare. We found this out the non-pleasent way. So when you use a navigation system and go here by car, make sure you use the adress listed on the website of the hotel and not the one mentioned on tripadvisor.

When we arrived we were did not have to wait very long for the checkin and were kindly helped by Hicham. His English was very good and he was friendly and very helpfull. The checkin went smoothly and we were quickly on our way to our room.

Our room was a standard room, but very nice. Everything was clean, the beds were nice, television worked, there was even a watercooker to make tea and the interior was modern. Plenty of space to store your belongings, bathroom was spacious. It was silent at night as well as during the day, no loud music or anything.

The use of the sauna, small pool and steamroom is all free and we enjoyed these very much after a long day at Disneyland.
I cannot say anything about the shuttlebus, since we had our own car which we used to get there.

The breakfast was nice. It was included in our deal so no seperate charge, which the staff knew about and it was never any issue. There are fruits, cereals, full english and american breakfast (baked beans, mushrooms, eggs, sausages, bacon etc). Everything you would expect from a decent hotel breakfast.

The checkout was quick and we had no problems.

Overall we had a nice stay in this hotel and most of the staff spoke perfect english and were very friendly and helpfull. However, there were a few minor negative points:

- The sauna needs some repairs. One of the benches has splinters sticking out and a hole in it and one of the backrests has fallen off.
- AVOID EATING DINNER HERE: we payed over 60 euro's for two plates of very small grilled chicken breasts and some burned potatoes, no vegetables (you have to choose: either you get vegetables or potatoes) plus a desert consisting out of three scoops of icecream (we didn't have anything to drink). It is absolutely outrageous. The staffmember serving us spoke poor english and was looking like he would rather be anywhere else but there. Obviously, the next day we had dinner somewhere else... Also, we had two drinks at the bar/lounge area. Ice tea: E4.50 and a glass of white wine: E8.50. Make sure you check the prices before you order.
- There was a large dark stain on the side of our bed.
- We could not find any smokers area. So be prepared to stand outside in the rain if you're a smoker, since all hotelrooms are non-smoking as well.
- We asked at the reception if there are any cashmachines in Disneyland, the receptionlady said there aren't and send us to some place nearby which was a outlet shopping centre. However we discovered the next day when we went to Disneyland that there are plenty of cashmachines... A bit of a time waster.

How the free wifi works in this hotel:
On your phone or Ipad:
- Connect to the wifi as you would normally, there is no password
- Open your browser
- It will take you to a site from the hotel where you fill in your surname and roomnumber
- Press connect

On my Samsung Galaxy S it was slow and didn't work very well. Could not use any of my apps and had to use my browser if I wanted to do anything. The lounge/bar area had the best connectivity, but it still wasn't great.

Then another small note that has nothing to do with the hotel but with our trip: when you travel here by car and are stopped by the police at a toll place for speeding; do not pay before they give you a receipt or an actual fine. The police officer we got stopped by at the toll area took my boyfriends drivers license and car insurance papers, as well as E90.- from us and refused to give us a receipt or proof of payment, faked not speaking any english and then demand we had to leave, without giving us back the license and the insurance papers. This was a genuine police officer since the woman of the booth send us towards him and we were send to a police car and the man was in full police uniform. BEWARE.

Room Tip: Standard rooms are fine. No fridge though.
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  • Stayed: September 2011, travelled as a couple
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Thank Camoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel at Disneyland Paris

Address: 40 Allee de la Mare Houleuse, 77700 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Radisson SAS)
Phone Number:
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Magny-le-Hongre
Price Range: £77 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel at Disneyland Paris 4*
Number of rooms: 250
Official Description (provided by the hotel):
Located in the heart of Disneyland(R) golf course, the Radisson Blu hotel is a little heaven at only a few minutes from the magic of Disneyland(R) Paris. Going to the Park Disneyland(R) and Walt Disney Studios is only a 7-minute journey with our exclusive shuttle, running continuously from 9:00am until the closing of the park. The Radisson Blu Hotel is the most luxurious hotel in the resort and really ideal if you are looking for relaxation after a busy day at Disneyland(R).Opened on December 2005, the hotel offers 250 rooms, standard, family, connecting rooms and suites.All our guest rooms offer an exceptional view over the golf course, spread over 6Km. Come live Disney's magic, discover and re-discover the attractions and parades organized at the parks: Disneyland(R) and Walt Disney Studios. ... more   less 
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Also Known As:
Radisson Magny Le Hongre
Radisson Blu Hotel At Disneyland Paris Magny-Le-Hongre, France - Marne-La-Vallee

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