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“Hmmm... Don't know...”

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Vienna House Magic Circus Paris
Ranked #5 of 8 Hotels in Magny-le-Hongre
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Hmmm... Don't know...”
Reviewed 18 June 2014 via mobile

What to say... Location is excellent. But that is pretty much it. Hotel is quite overpriced if you look at the quality of the rooms. The dinner in the restaurant is a disaster. Better go to the nearest pizzeria which gives you better quality. All in all people come here for the location. Don't expect too much from the hotel. It is basically the location they have to offer and not much more.

Stayed June 2014
Helpful?
1 Thank JJVDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,802 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Oss, The Netherlands
Level 6 Contributor
139 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 16 June 2014

Really liked this hotel and would stay here again for our next trip. Our son was sleeping in the bed behind the curtain and he was talking about sleeping in the circus tent all the time.

Hotel: A really great and big hotel, some things are broken and require some maintenance. But overall it looks clean and has a nice feeling.

Price: good price for the quality and the breakfast.

Room: we had the circus family room which was great and our son loved it.

bathroom: some tiles were broken and could use a fixup, overall not bad at all.

Food: The breakfast has enough choices and was good and fast. A good start for a disney stay.

Parking: Free parking at your own risk which is ok.

Overall: Would really recommend this hotel whenever you go to disney, good sleep, good breakfast and it's easy to get to the disney park with the shuttlebus.

Room Tip: Try to visit the breakfast before 08:00, after that lines will start to form since everyone will wak...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niels W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubai
Level 5 Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 June 2014

We chose this hotel going by our past experience of staying at The Cheyenne Hotel in same area. Only difference is the Magic Circus is not part of Disney. Its just another hotel.
Frankly it was a let down. The rooms were average, so was food and about service, the lesser talked the better.
There were almost nothing to keep our kids entertained in the hotel, though it is called Magic and Circus. Most of the vending machines, games machines were out of order. The out door garden was wanting for some creativity and maintenance.
Going all the way to Disney, spending the kind of money that was charged, we were expecting a better experience. Only saving grace was the Disney visit itself.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank najmudin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 June 2014 via mobile

We had a great stay at the magic circus hotel. Was really surprised to read the negative reviews. The rooms were great with their little theme so the children we were with were loving it (age 3 and 4). The shuttle service to the park was great, frequent and reliable. We are breakfast in the buffet every morning which had lots of choice and had supper in their rester aunt on two occasions which we couldn't fault- service or value for money. The staff were very patient with my friends boisterous little children, it was great. The pool was good for the little ones, gym was the only thing that could be better but It was fine for a quick session before a full day in park. Would recommend staying here over other park hotels as was so much cheaper than others we had stayed at in the past.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cjlb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2014

Stayed last week in May. 5 nights. Do not take any notice of the bad reviews. I suspect people want 5 star luxury for Travel Lodge prices! The furnishings in the hotel are somewhat tired, but the nonsense given by some regarding breakfast, cleanliness, air conditioning, and security beggars belief. Yes, you will find some breakfast on the floor but come on, it is full of kids. Plenty of choice for breakfast, and we waited for a clean table for no longer than 5 minutes. Room wasn't large but adequate. Safe was broken but repaired within 5 minutes of reporting. Temperature spot on with air con. Hardly any noise at night. Regular bus to Disney. Staff friendly. Bar prices not cheap but again, what do you expect? It's a hotel near Paris! If you want Wetherspoon prices don't come. The only thing that we didn't find was much of the circus theme. Only saw one clown; the best thing the hotel could do is not focus on the circus aspect. Not necessary. Would I stay again? Definitely.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jagrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2014 via mobile

Avoid at all costs, it's filthy, carpets are manky, wallpaper coming off the walls and stuck back on with tape breakfast is served with blocks of cheese and mini croissants, everything is self service, which includes cheap theiving people making sandwiches and stealing yoghurts for their day at the park. Only come here If you have lost the Will to live or If you have very Low standards.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Nicola V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerFR, General Manager at Vienna House Magic Circus Paris, responded to this review, 10 June 2014
Dear valued customer,

Thank you very much for your stay at the Magic Circus hotel, and for having taken the time to write your feedback.

We are very sorry to hear that your room did not meet our usual standards, and that your stay was not up to your expectations.
Your feedback is very important for us and has been shared with our employees, in order to apply improvements for the future.

Regarding your comment about people stealing food in our restaurant, please be informed that due to sanitary reasons it is not allowed to take any kind of aliments out of our restaurant, and that we will of course reinforce the controls on our side.

Dear valued guest, it would be a great pleasure for us to welcome you back to our hotel in the future, in order to completely satisfy you and your family.

We remain at your disposal for any further questions or requests you might have.

Yours sincerely

Goran TODOROVIC
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Magny-le-Hongre hotels

Bucharest
Level 5 Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 June 2014 via mobile

We reserved one double room for a Disneyland trip. At the reception, the reception's manager informed us that "for our security" we have to pay extra 30 Eur/night for a bigger room (4 beds). We explained that our 5y kid doesn't need/want a separate bed. It was impossibile to discuss with that person.

We paid and went to have a nap.

After 2 hours we got up in a room with 4 beds with 18 degrees... A real "security"!
Our kid already caught a cold and we had to go to a pharmacy... instead of Disneyland!
At the reception we were informed that the heating isn't on because all the previous days were much warmer... We asked for a electric radiator... "All radiators are already given".

That was too much.

After a long discussion with E.M., they offered a better room (upgrade) and refund for the extra-payment.

The breakfast is OK, the shuttle to Disneyland is fast and has a good timetable. The hotel is very clean and has a good position.

If we weren't left in that awful room and literally ripped off by the reception manager, I think I could give 5*.

Those 3* goes ONLY to the executive manager for his effort !

We are looking forward for a new visit to Disney in July but I think I have to find a new hotel to review!

Stayed September 2013
Helpful?
Thank Petru55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna House Magic Circus Paris

Property: Vienna House Magic Circus Paris
Address: 20 Avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Magic Circus Hotel)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Magny-le-Hongre
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vienna House Magic Circus Paris 4*
Number of rooms: 396
Official Description (provided by the hotel):
JOY AND WONDER - THE MAGIC OF THE CIRCUS The magic of the circus with acrobats, jugglers and clowns which are part of the colorful theme running through the interior of the Vienna House Magic Circus at Disneyland(R) Paris. Built in the style of an old manor house, the hotel is situated in a charming and modern French countryside. The spa area and French restaurant, not to mention its perfect location near Paris, make this hotel a very attractive destination. ... more   less 
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Also Known As:
Hotel Magic Circus
Holiday Inn Disneyland Paris
Holiday Inn Marne-La-Vallee
Marne-La-Vallée Holiday Inn
Holiday Inn Eurodisney
Vienna House Magic Circus Paris Magny-Le-Hongre, France - Marne-La-Vallee

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