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“Four stars hit by the austerity”

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Hotel Fira Congress
Reviewed 19 November 2013

Everything is relative, of course. So, compared to a two-star hotel, this place is of course great. But a four-star hotel should be compared to its peers, and in that league FIra congress is a loser.
The hotel is next to the massive Fira fair & congress centre, so the target group is business travellers, like me (100 days / year). We expect the basics to work, and work well. Unfortunately that was not the case here.
Positives: OK location (airport & Fira), decent breakfast, decor & basic design (elevators, rooms) OK. Could be great.
Negatives: hopeless wifi (this is a BIG minus for a business traveller); uninformed, even unfriendly staff; somewhat worn-out rooms (peeling paint, yellowish duvets, randomly behaving "smart" lights, irrational AC); same 90's playlist playing over & over again in the restaurant & lobbies.

All´n´all there was a sense of giving up in how the hotel was run. An I-don't-care-attitude. Maybe the austerity has been too much for this place.

  • Stayed: November 2013, travelled on business
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Thank ElukkaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 - 155 of 692 reviews

Reviewed 5 November 2013

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Easytobook.com
1  Thank Mudar E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 October 2013

The Hotel is situated closely to a shopping mall and 10 minutes from city centre with the complimentary shuttle bus to and from the hotel. In addition the free drop off and pick up from the airport is a bonus...I would say that is the only best part of the hotel.

However the hotel reception staff were found to be not helpful to English speaking tourists whereby they were showing signs of reluctancy to speak the language when asking for directions and they would make you wait a few minutes before dealing with your issue.

The hotel WIFI is pathetic, they should think about updating their internet connections, it is beyond slow. You have to pay to use the PC for internet and by the time you get to the site you need to be at your money has run out.

Room Tip: Perhaps choosing a suite would be a better option as you are guaranteed a double bed and not two sin...
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  • Stayed: October 2013, travelled as a couple
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Thank Bavina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

after living there for 8 years. Barcelona is probably our favourite city and we needed a hotel mid way between the airport and city. We were not disappointed!

Hotel Fira Congress was excellent value for money as for us it provided a very comfortable room with superior bathroom facilities and a comfortable bed.

The fact that it had regular FREE shuttle buses to the city AND the airport was a big bonus!

Room Tip: We were on the 8th floor, it said Executive floor, whether this was because we requested No Smoking...
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  • Stayed: October 2013, travelled as a couple
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Thank anniescakecreations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Stayed for four nights.

Staff rude and unhelpful, often ignoring people for over 5 minutes to have a chat.

Shuttle pickup is bus shelters at end of Terminal 2 C (not the technical building that reception advise). Driver will wait approximately 30 seconds before driving off.

WiFi was a joke. The few minutes a day it did work it was painfully slow.

Gym = tiny, sauna/steam room = mouldy.

Rooms décor was ok. Some mould on shower ceiling. Aircon did nothing. No English TV channels. Funky room lighting turned itself on and off at will...

Apparently I checked out twice while I was there meaning key card stopped working. Problem was I was on 6th floor and you need working card to operate lift.

I wouldn't go as far as saying this hotel was terrible, but I will not be staying again!

Room Tip: Choose a different hotel...
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  • Stayed: October 2013, travelled on business
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Thank andylowe04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

Well the good news is that if you are going to the conference centre it is just across the street, but there is very little other good news. There is nothing else in the vicinity.

The rooms are looking tired, and the decoration is frankly lacking. Odd grey and red colour scheme, with a metal bedhead, that if you lie against results in your bed moving away from the wall, across the lino floor. There is a television with 100 channels, but as far as I could tell none of them in english. The worse aspect was the Wifi - there is free Wifi throughout the hotel, which should be good but there is no bandwidth available on the Wifi - so it is totally useless and the reception staff think that this is acceptable.

Everyone who had one, had to operate on 3G as there is no deserrnable broadband bandwidth.

Good breakfast, i really the hotels only saving grace.

Would I stay here again? Most definately not.

  • Stayed: October 2013, travelled on business
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Thank Manny-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

I visited this hotel with my daughter for a 4 day long weekend, stay in Barcelona.

The good parts:
- Free shuttle from airport (call in advance or on arrival to find pick up location).
- relatively close to airport
- close to metro system -if you really want to be economical
- Free shuttle every hour to plaza espanya - if you miss last bus still only 7 - 10 euro taxi ride with lots of taxis around
- Modern - upscale decor
- Staff spoke good English
- Very spacious room, windowns that open, heating / air that you could adjust and it worked. -
- Modern bathroom / walk in shower with rain shower and 2nd aparatus (hose ).
- Hot water
- Breakfast buffet included in price almost as comprehensive as north american spreads
- about 50 - 100k euro/per nite cheaper than hotels in center. Altho my no real deep study, it is probably good value for money
- rooms quiet at nite

Negatives:
- staff not really customer oriented / poor communication (lack of)
- a bit isolated from main action - so to have a break between daytime and eveing events tough
- internet completely unreliable
- no real tv in room if that is important to you
- had a spa but could never find anyone to serve me in order to make a booking

Room Tip: Spa has to be booked at main reception and well in advance. Check to ensure internet functioning if...
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  • Stayed: October 2013, travelled with family
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Thank Vanita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Fira Congress

Address: C. de Jose Agustin Goytisolo, 9-11, 08908 L'Hospitalet de Llobregat, Spain
Region: Spain > Catalonia > Province of Barcelona > L'Hospitalet de Llobregat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in L'Hospitalet de Llobregat
#5 Luxury Hotel in L'Hospitalet de Llobregat
Price Range: £60 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Fira Congress 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hotel Prestige Congress
Hotel Fira Congress Province Of Barcelona, Spain

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