took the wife to our old home town where we know the Hilton was a great place, Now been taken over by Holiday inn, we booked a 2 night saver package that included breakfasts and 1 dinner. arrived for 3pm, bit late check in , should be earlier, given the key and found our room. very bright in the room so i drew the curtains, masses of cobwebs fell down on my head, went into the bathroom, the floor was stained with dried unrine, the bath seals and shower were wet with mould and mildew, dried soap scum on the tiled walls, very old bath with worn fittings and grab rail black with mould. i heard wife shout !! found her sat on the bed pointing to silverfish insects running around the carpet, removed the bedside table to find family of insects in the mounds of filth and dirt that had not beed cleaned for years. dust everywhere on surfaces, nothing supplied such as shower hat, or pack of biscuits. the bed sheets were clean but grey grubby through werar and tear. had enough. went to complain,. The duty manager appeared and agreed the room was dirty and upgraded us to a bit bigger room, this had just the dust , quite a lot of it, the same tired bathroom that we didnt use to bath, at least the swimming pool got us clean ! Food at dinner was rather bland and not that hot, Breakfast, everything you could want, but serve yourself , pink bacon, pink sausages, hard fried eggs, watery scrambled eggs, not nice at all. i noticed that for £25 extra you can upgrade your room to include 1 hour wi fi, not even free in this day and age, juice and bathrobes. thought they should have given us that upgrade. on return, i wrote to HI customer services, got the standar apology letter and £20 in vouchers to spend, you guessed it, in any of there hotels. Very dirty , ok for business folk who pay on the company , not for people wanting a short break.
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- Also Known As:
- Holiday Inn Leeds Garforth Hotel Garforth
- Holiday Inn Garforth
- Garforth Holiday Inn