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“Nice hotel - shame about the dj”

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Cedar Court Hotel Wakefield
Ranked #1 of 1 Hotels in Calder Grove
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel - shame about the dj”
Reviewed 19 July 2014

Had a very special event held at the lovely cedar court hotel
But sadly this was spoilt by a very unprofessional and downright rude member of staff acting as the dj
For this reason I would not recommend this hotel for any sort of party night
Evening was ruined for my friends and I who were singled out by this rude member if staff
Sack the dj and we will be back

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amc002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear amc002
Thank you for the positive feedback on your stay, and my apologies if the DJ on the evening has not met with expectation. Please rest assured he is not a member of staff, and we will pick this up with the booking agent we use to ensure similar issues do not recur in the future.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Any
English first
congleton
1 review
Reviewed 18 July 2014

A very nice hotel indeed. Friendly staff, excellent food and a great location. The room was spacious and cleaning staff were very attentive. You are minutes away from pugney country park which is an excellent day out and that puts you within walking distance of sandal castle where you get an amazing view of the local landscape. You are also close to the town centre and a retail park that has a cinema and all your favourite fast food outlets. The swimming pool was nice and clean just a little small, the jacuzzi was very relaxing and hotel guests access them for free. Had some slight issues with the groupon voucher we were using but they made it their issue, not ours. Brilliant overall, would definitely go again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank big_bevvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear big_bewo
Great feedback, thank you for sharing with the wider TA audience.
We look forward to seeing you again in the future.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 July 2014

This is our favourite hotel when we travel up north. Delighted to find it being refurbished as the 80's look was it's only downfall previously. Superior rooms are simply but elegantly furnished & the little extras make it worth paying just that little bit more - people buying on Groupon should take note that you get what you pay for! The leisure facilities are compact but always clean and we use them on every visit. We can highly recommend the restaurant as the food is superb. The staff are very friendly and are always happy to help in any way they can. A great base for visits to the Yorkshire Sculpture Park , The Hepworth and taking in Rugby League games - easy to get to quite a few grounds from here.

Agree with some of the reviews that it can be a bit noisy if there is a function but we have always been fortunate enough to get a room away from the centre. Our advice would be to note in the comments that your preference is away from function rooms when making your booking.

Room Tip: Recommend area around 110 -124 as being the quieter ones in our experience
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank YvieB42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear YvieB42
Its great to read feedback from regular guests, thank you for sharing with the wider TA audience.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2014

Me and my mum stayed here in June for one night with the groupon deal. For £59 it was a great deal. Staff were friendly and helpful. Food was excellent. Th only disappointment was the steam room been broken but we made good use of the other facilities. Overall a nice relaxing stay. I am going again this weekend with my boyfriend and really looking forward to it :)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear Gemma W
Great feedback and I am please you enjoyed your stay with us.
We hope to see you again soon.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 8 July 2014 via mobile

Spent two nights at the hotel as a base for the tour de France. Staff were excellent, friendly and helpful. Room comfortable and not dated. Would say not suitable for more mature people due to loud music at night in the function rooms. But overall a great couple of nights.

Stayed July 2014, travelled with friends
Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear Mark A
Thank you for sharing your experiences of Wakefield, especially of the great weekend of The Tour.
Maybe you'll get back to watch The Tour of Yorkshire next year?
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leigh, United Kingdom
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 July 2014

Me and the missus stayed here a couple of nights on a Groupon deal. The deal was good enough £89 for 2 nights B&B plus a meal on 1 night! Room was fine, very nice in fact, staff were good, especially Paul in charge of dinner and Josie on reception, but breakfast staff we a little 'away-with-the-fairies'!.
So, all good so far, then there is the food, all of which, the 3 courses we had were all 'cooked' well, but, the menu was rubbish!!!! We were staying away for my birthday and as foodies, we wanted a really nice meal and the options were poor. I went for a burger and the wife had a pork steak!!!! ..... the main menu must be better but we had a 'poor-man's' menu because we were on a Groupon deal..... shocking that!!!! ......... breakfast was fabulous mind you!!!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caddymart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 21 July 2014
Dear caddymart
Constructive feedback enables us to make positive changes for the future - thank you.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

We stayed at the Cedar Court for one night on the 20th June 2014. Our visit started well enough and the reception staff were friendly and efficient, making our booking in and room allocation smooth.

Unfortunately, things didn't live up to our expectation.

The room we were allocated was a poor, split wall paper and faded carpet and a phone that had seen better days. We tried to ring through to the Spa but the line was so awful it was difficult to hear. The bathroom was OK but we found on closer inspection that there was dust in several places that clearly hadn't been dealt with and also the soap dishes were dirty.

We ate in the bar and the service was good - the food was nice too.

We were a little disappointed with the Spa - the steam room was out of order and the female changing room was grubby. The floor area was dirty and the shower cubicle floors were disgusting - soap, hair and scum. Not nice.

At around 3.00am we were woken by noise and shouting from the guests in the bedroom next door and this continued until past 5.00am. So not a good nights sleep unfortunately and to top this we had a lousy breakfast experience.

The staff on breakfast duty were disorganised and discourteous. We were met by a female member of staff on our arrival for breakfast - she asked us if we would like tea or coffee and then showed us to a table. After this we had no other contact with the staff in regards to any other requirements we may have had - as there were menu items that needed to be cooked on request.

We were completely ignored and had to beckon someone over to ask for poached eggs. We felt like we were asking for something out of the ordinary by the manner in which this was acknowledged - bordering on rudeness. When the eggs finally arrived - it took forever, they were inedible. We complained to a waiter who asked if we'd requested how we wanted the eggs to be cooked. No we hadn't! Poached eggs are poached for goodness sake. The whole experience was frustrating and very annoying and it's possibly the worst breakfast experience we've had to date.

Needless to say on checking out we weren't given the opportunity to highlight the issues I've described as reception was very busy and we were booked out very quickly - we weren't even asked if we'd enjoyed our stay.

Needless to say we won't be using Cedar Court Wakefield again.

Jane Crispin - Derby

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank crispij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WakefieldGM, General Manager at Cedar Court Hotel Wakefield, responded to this review, 4 July 2014
Dear crispij
Thank you for your feedback and I a sorry that elements of your stay were disappointing.
We have recieved some great feedback and we appreciate cconsistency is the most important factor to meet guest expectations, so we will work together to address your constructive feedback.
Kind regards
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cedar Court Hotel Wakefield

Property: Cedar Court Hotel Wakefield
Address: Denby Dale Road, Calder Grove, Wakefield WF4 3QZ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wakefield > Calder Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Calder Grove
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cedar Court Hotel Wakefield 4*
Number of rooms: 151
Official Description (provided by the hotel):
Ideally located just minutes from junction 39, M1, this well established family owned hotel encapsulates the warmth and hospitality of Yorkshire. Whatever the reason for your stay, the four star Cedar Court Hotel Wakefield offers a variety of facilities such as 149 bedrooms,restaurant,19 conference and function suites and the popular fitness centre to unwind in the pool at the end of your day. The hotel offers free WIFI throughout all bedrooms and public areas and shows SKY sports in the lounge area on a daily basis. ... more   less 
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Also Known As:
Wakefield Cedar Court Hotel

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